Reviews of Americas Best Value Inn Charlotte 2 stars
828 East Shepherd Street, Charlotte, MI 48813, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff is exceptional. Hotel is the only one in area that is pet friendly. Adjusted our bill on departure be cause they discovered husband was Retired Military. Grocery store nearby. Lots of restaurants.
At their prices, it's not a full breakfast but they do have, waffles,toast, cereal, muffins,coffee juices, oatmeal.
Reviewed: 26 August 2025 · Stayed in June 2025
Verified reviewLocation
No extras
Dear Dale, Thank you for taking the time to leave a review. Have a wonderful day and safe travels.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewCheap hotel rates
Place is pretty run down. There are several families that live there and they just hung out outside and in the lobby.
Dear Daniel, thank you for taking the time to leave a review. I totally agree with you on the state of the hotel and issues with people loitering in the lobby and out front. We are trying to remedy that. Have a wonderful day and safe travels.
Dear Daniel, thank you for taking the time to leave a review. I totally agree with you on the state of the hotel and issues with people loitering in the lobby and out front. We are trying to remedy that. Have a wonderful day and safe trave… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat value, comfortable room, nice staff. Looks like an older facility that has been nicely updated. Decent but limited breakfast options, but expected for the price.
A few more pasty or cereal options might have been nice. It took quite a long time for hot water to reach the shower, but we were in the very last room on the floor. Must not have the recirculating hot water system.
Dear Daryl, thank you for taking the time to leave a review. I will bring up the recirculating hot water system to the owner of the hotel. I would love for him to invest in this. Have a wonderful day and safe travels.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewDarlene. She was so nice and helpful. The only decent person working there that I interacted with directly. The hotel being pet friendly was the reason I chose to stay at this location.
The cleaning staff. They were rude and lazy. I cleaned my bathroom after finding some...let's just say, they need to do better. I asked for a rag so I could clean and was asked what was wrong. I explained and showed pictures. Darlene and Jackie handled the situation but then the cleaning staff was rude afterward.
Dear Jessica, I am so sorry that the housekeepers had an attitude. I have spoken to them about this! Again I am sorry. Have a wonderful day and safe travels.
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean, smelled nice. Conveniently located. Nice to have frig and microwave in room and 24 hour coffee in the lobby.
Nothing. There were some noisy guests with children up very late and very early yelling in the hall, but that’s not the hotels fault.
Dear Susanne, Thank you for taking the time out of your busy day to leave such a nice review. Have a wonderful day and safe travels.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewquiet, economical.
Thank you for taking the time out of your busy day to leave a review. Have a wonderful week and safe travels. Jackie N (GM)
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewDear Jonelle, Thank you for taking the time to leave such an awesome review! It was such a pleasue to meet you and your family. Have a wonderful day and safe travels. Jackie N
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewClose to fairgrounds
Blood on sheets, took 45 min to get someone to come change the sheets and they didn’t even give a discount
Dear Ricki, I am so sorry this has happened. I was informed of this issue late last night and I have given you a full refund. I will also be having a chit chat with the clerk. Jackie (GM)
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewthe location and price were perfect for us as the trip was straight up and back for a granddaughter's birthday party
Dear Kay, Thank you for taking the time to leave such an awesome review. Have a wonderful day and safe travels.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe staff was super friendly and the facility was clean. It is very basic, but comfortable. Our objective was to attend a music festival nearby and this was the perfect location as we were able to walk.
Dear Jill, Thank you for taking the time to leave a review. We try our best to make your stay as comfortable as we can. Have a wonderful day and safe travels.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified revieweverything was clean, relatively quiet. everyone was friendly.
Dear Amanda, Thank you for taking the time to leave a review. Have a wonderful day and safe travels.
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation. Staff was nice.
Hallway smelled of smoke. Worn carpet in room with bad spot in rug. Lumpy pillows. People in socks and barefoot at breakfast.
Dear Anonymous, thank you for taking time out of your busy day to leave a review. I agree wholeheartedly about your assessment of our carpets. And I wish I could control others' behaviour when choosing to come down for breakfast. Have a wonderful day and safe travels.
Dear Anonymous, thank you for taking time out of your busy day to leave a review. I agree wholeheartedly about your assessment of our carpets. And I wish I could control others' behaviour when choosing to come down for breakfast. Have a… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewPrice
Older...needs some tlc
Dear Joseph, thank you for bringing this to our attention. I totally agree with you on the building. Unfortunately I can only do what the owner allows us to do. Have a wonderful day and safe travels.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified review