19565 Interstate 45, The Woodlands, TX 77385, United States of America
#29 of 34 hotels in The Woodlands
Guests' ChoiceBased on 220 hotel reviews
6.3Cleanliness
7.0
Comfort
7.1
Location
7.8
Facilities
6.8
Staff
6.7
Value for money
7.3
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 5, 2023
Karen
United States of AmericaThe guy upfront was unpleasant and a lot Hispanic construction workers pulled a BBQ pit in the parking lot and had a. Little party playing Tex med music late in the night
Location
Stayed in November 2023
Reviewed: June 24, 2023
Georgeanna
United States of AmericaThe rooms were a little dirty. They didn't supply enough towels or toilet paper. The fridge in my mother's room was missing. For quick and convenient, it was an okay value.
The staff was very courteous.
Stayed in June 2023
Reviewed: January 31, 2023
Kenneth
United States of AmericaThere was no hot water that night. I know it wasn't their fault due to a freeze, but price should have been partially refunded.
Location and room arrangement
Stayed in December 2022
Reviewed: November 24, 2022
Joleen
United States of AmericaWas good
The area was nice
Stayed in November 2022
Reviewed: September 29, 2022
Tad
United States of AmericaThe shower leaked, holes in the wall, hair in the drain.
Awesome AC
Stayed in September 2022
Reviewed: September 16, 2022
Tyler
United States of AmericaTold me to get a $60 cash deposit for the room no ATM around
Affordable clean
Stayed in September 2022
Reviewed: September 6, 2022
Samuel
United States of Americadeposits Random changes
Good customer service
Stayed in September 2022
Reviewed: September 3, 2022
Joleen
United States of AmericaCould focus more on the cleanliness of the rooms.
Location
Stayed in September 2022
Reviewed: August 27, 2022
Chris
United States of AmericaI didn't like the fact that they want to charge an extra $50 CASH ONLY deposit . Most take a retainer on your card or just keep your card on file just in case but they wouldn't at all. They wanted to be difficult about it and demanded cash. Or no stay.
The hotel and everything about it was clean and very comfortable
Stayed in August 2022
Reviewed: June 30, 2022
Sharon
United States of Americathe interior most especially could us a little updating. grout missing plus large space under entry door which could easily repaired with a bottom door guard.
the property was very convenient to Cynthia Woods Pavilion.
Stayed in June 2022
Reviewed: May 30, 2022
Ccastillo
United States of AmericaThe online pictures is not the actual room. Remote control was broken. Room smells of mold. Old pizza was in fridge. Outside reeked of weed. Front office asks for room deposit in CASH only and depending on whom you speak with they give you different amounts! Ask for person in charge
Location
Stayed in May 2022
Reviewed: May 30, 2022
Angie
United States of AmericaBad customer service, bathroom was leaking from 2nd floor bathroom, bad smell in the room.
location
Stayed in May 2022
Reviewed: May 29, 2022
Zachary
United States of AmericaNoisy
Able to get two rooms next to each other.
Stayed in May 2022
Reviewed: May 29, 2022
Zachary
United States of AmericaAC compressor in room 109 sounds like an air compressor for a shop
It was right around the corner from my destination
Stayed in May 2022
Reviewed: May 22, 2022
Mariane
BrazilCleanliness and overall maintained in the room (the outside is very well maintained)
Location, friendly front desk staff, safety, guest laundry
Stayed in May 2022
Reviewed: April 20, 2022
Stephanie
United States of AmericaThe floor was sticky it looked like it hadn't been cleaned in days other than that we enjoyed our stay that was room 116 I had to clean the floor cause my boys like to walk without socks and the floor was just nasty
It was comfortable 😌
Stayed in April 2022
Reviewed: March 29, 2022
Stephanie
United States of AmericaOnly thing the lights didn't work where beds are room.121.but other than that we enjoyed our stay...
Stayed in March 2022
Reviewed: March 9, 2022
James
United States of AmericaHow staff makes you feel (been almost every month since last April) like you are there for negative reasons Rooms could be a little cleaner
Price, location
Stayed in January 2022
Reviewed: February 28, 2022
Elisha
United States of AmericaLocation was great
Stayed in February 2022
Reviewed: February 19, 2022
Blunt
United States of Americagood
get away
Stayed in December 2021
Reviewed: January 22, 2022
Susanne
United States of Americawe had no service in the room no clean towels for day two bed was not made and trash not emptied. the heater did not heat the room so if was very cold when the temps outside dropped to the 30 ‘s. not very impressive.
it was clean when we arrived
Stayed in January 2022
Reviewed: November 8, 2021
Kaitlyn
United States of AmericaSome of the lamps in the hotel didn’t work. The area is a little sketchy since it’s right next to the highway but like I said it’s well lit and there are a lot of security cameras.
The hotel was very clean and the parking lot was well lit. The location is right off the highway, which was a little scary at first, but it is conveniently located near the mall and concert venue. The parking lot was well lit and there are a lot of security cameras so I felt safe. The bed was comfortable and the shower was nice. The mirror in the sink area by the bathroom was my favorite and had the best lighting.
Stayed in November 2021
Reviewed: October 24, 2021
Terry
United States of AmericaNo breakfast, check in through a glass barrier, lobby closed
Location to Cynthia Woods Pavilion
Stayed in October 2021
Reviewed: September 28, 2021
David
United States of AmericaTook a long time to check in
Location and price
Stayed in September 2021
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