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Reviews of Americas Best Value Inn Marshall 2 stars

100 Interstate 20 West, Bel Air, TX 75672-9708, United States

#1 of 1 hotels in Bel Air

Guests' Choice

Review score

Based on 38 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.7

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 11 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is Soo confusing and outside of the facility is not clean

    Is comfortable

    Stayed in July 2025

  • Reviewed: 30 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location was not easy to find due to no signs being out, the lobby was closed so no contintal breakfast.

    The price

    Stayed in September 2024

  • Reviewed: 6 September 2024

    6.0
    It was nice
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like that fact that the man changed my name from being on the room. As well as when I attempted to retrieve MY things out of there w

    I liked how quiet it was, and homey.

    Stayed in September 2024

  • Reviewed: 31 December 2022

    7.0
    I was good for the value.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    quiet, safe

    Stayed in December 2022

  • Reviewed: 4 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No taxi service close

    Everyone seem very nice

    Stayed in October 2022

  • Reviewed: 15 June 2025

    3.0
    Never again
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was a motel

    Terrible

    Stayed in June 2025

  • Reviewed: 23 May 2025

    3.0
    Please check for bedbugs before sleeping
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedbugs!

    Available during long road trip

    Stayed in April 2025

  • Reviewed: 5 May 2025

    2.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was dirty. The coffee pot still had dirty grounds in it. The non smoking room smelled like smoke. And although we did have a coffee pot, there were no packets to make coffee except for what was dried up and left over from whenever the room was used last. Disappointing

    The proximity to the interstate

    Stayed in May 2025

  • Reviewed: 22 February 2025

    10
    Convenient.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It needed a lot of work. Ice machine did not work.

    Proximity to interstate.

    Stayed in February 2025

  • Reviewed: 12 August 2024

    4.0
    It's "UGHH... fiiiiine" for a single night, but would not recommend
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The entire place was under renovation it seems. That's not their fault. They keep the front lobby locked and there's only a small door that customers can interact with the front desk through a small window. It's my guess that they've had unsavory guests so they can't trust people who go in and out anymore. Not sure what can be done about that, but it's pretty inconvenient. The new painting inside and outside was sloppy. In our room, there was paint splotches on the floor in front of the entrance. The rooms have all new paint and flooring, but the owners should get their money back from whoever painted, cause it was a messy job. The bathroom had dirt in the corners and a bug came out of the tub when I started the water. The shower curtain was stained and tattered. There was also no plastic shower liner so a lot of water spilled outside the tub. The bathroom towel had a hair stuck in it. The beds were comfortable enough but my comforter had old stains on it.

    The price was the only good thing about this place. But keep in mind, you get what you pay for.

    Stayed in August 2024

  • Reviewed: 14 November 2023

    5.0
    i will stay again.
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    it was under construction. smelled like weed.

    location good. price was good. i left a shirt and a coat in the room and i was able to send my son to retrieve my items fairly easily.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    3.0
    Never Again. Anytime someone asks, I'll let them know of my horrors.
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 4 nights

    THEY HAD ROACHES! The building itself is very ran down. The pool was half filled with lawn chairs and black water. Upon arrival, I WAS CHARGED TWICE FOR MY ROOM AND I AM STILL WAITING ON REIMBURSEMENT!

    I did like the price. That was the main deciding factor for me. According to the pictures, I knew I was getting a "bang for my buck". I really enjoyed the fact that Smoking rooms were readily available.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. Place was falling down. Didn't stay bc it was so bad

    Stayed in October 2023

  • Reviewed: 14 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place was a disaster do not check in at all

    I do not check in the place was terrible it looked like a bomb hit the place

    Stayed in September 2023

  • Reviewed: 27 April 2023

    1.0
    did not stay
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    smell of cigarettes in the room

    we did not stay because of the room smells like cigarettes smokes.

    Stayed in April 2023

  • Reviewed: 21 March 2023

    1.0
    Bad
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was dirty inside and out it had no working fire alarms

    Nothing

    Stayed in March 2023

  • Reviewed: 20 March 2023

    1.0
    I did not stay due to the dirtyness, general abandoned look/feel, and the loiterers hanging out
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night

    Almost everything. Looked abandoned. Several shady looking characters loitering around outside. The lobby is closed off by plexiglass (no furniture, all dark) except for a small opening at the end of the counter; had to puch a button for service. When he finally came out, he looked at me and asked what I wanted.....It was very strange. Took my ID, ran it through some machine and just held it and looked at it for several minutes. He kept looking at the "ring for service button" because it kept going off in the back, and looking at me like I was continuing to push it. Then he just said " that will be $72" . It was all very wierd. I told him I wanted to look at the room first, which I have never done. The hallway to the room was very dirty and again, everything just looked abondoned...the walls were lime green. The room, was quite a bit nicer looking and more modern than everything else though. I almost took it when i saw the room, but because I was alone, I went the the Motel 6 across the road and had a much nicer experience.

    The location was ok. Next to the Interstate, but behind a gas station and kind of back by the woods.

    Stayed in March 2023

  • Reviewed: 4 October 2022

    3.0
    there for a funeral. property very unkept, office staff not very nice. ,
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    looked deserted, property very unkept, ice machine didn’t work

    Nothing

    Stayed in October 2022

  • Reviewed: 12 September 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place is a dump. We didn't stay. We tried to cancel. And went to a motel down the street.

    Stayed in September 2022

  • Reviewed: 19 March 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price, internet said balcony and breakfast which didn't have either, first walked in to get to room with our children and smelled dope ..

    U/A

    Stayed in March 2023

  • Reviewed: 31 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 12 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 7 November 2022

    8.0
    Very good
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

Showing 1 – 25

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