Reviews of Americas Best Value Inn West Columbia 2 stars
714 South Columbia, West Columbia, TX 77486, United States
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Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewNothing. Place did not seem a safe place to stay at.
Hello Anderson, Thank you for your assessment. We take guest safety seriously and appreciate you sharing your concerns. Your insights are valuable in helping us maintain a secure environment for our guests. We encourage you to reach out directly to our management team to discuss your experiences in more detail and explore any questions you may have regarding safety measures in place.
Hello Anderson, Thank you for your assessment. We take guest safety seriously and appreciate you sharing your concerns. Your insights are valuable in helping us maintain a secure environment for our guests. We encourage you to reach out di… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 April 2025 · Stayed in February 2025
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewNothing.
TV didn’t work, A/C didn’t function properly, Room was dirty!
Dear Shawn, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more. Guest Relations Manager
Dear Shawn, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the gu… Show more
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewI booked 1 Room 2 Beds "Non Smoking". They checked us into the room, then called me and said they made a mistake and my room was already booked to someone else and they had no more 2 bed, rooms. We made the Reservation on Tuesday July 16th at 11 am. So we had to move down stairs to a single, bed room. I told them two adult men were not sleeping in the same bed. So they gave us an additional single bed, room. Both were SMOKING Rooms and stunk like cigarette smoke. We are musicians and we were in town for a show that night. We were stuck with the hotel and the Rooms.
Hi Jeff, I understand how frustrating it must have been to encounter issues with your room reservation, especially when you had booked a non-smoking room with two beds. Please know that we take your feedback seriously and will use it to improve our services. We will review our reservation process to ensure that such errors do not occur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
Hi Jeff, I understand how frustrating it must have been to encounter issues with your room reservation, especially when you had booked a non-smoking room with two beds. Please know that we take your feedback seriously and will use it to im… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewI liked the location. It is located by 4 eateries that you can walk to. The staff was very helpful and polite.
Limited parking. Floors could have been a little cleaner.
Hi Rodriguez, Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our convenient location and found our staff to be helpful and polite. It's great to know that you enjoyed having eateries within walking distance. Your concerns are very important to us, and we will address these issues with our housekeeping team to ensure improvements are made. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Hi Rodriguez, Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our convenient location and found our staff to be helpful and polite. It's great to know that you enjoyed having eateries within … Show more
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewReviewed: 16 November 2023 · Stayed in November 2023
Verified reviewIt was fine
Location was gone - doubting cleanly
Hello Sandra, Thank you for sharing your feedback with us. We appreciate your positive comments about your overall experience. If there's anything specific we can assist you with, please feel free to reach out to our management team directly.
Hello Sandra, Thank you for sharing your feedback with us. We appreciate your positive comments about your overall experience. If there's anything specific we can assist you with, please feel free to reach out to our management team di… Show more