101 West Broadway, Madison, WI 53716 , United States of America
#60 of 60 hotels in Madison
Guests' ChoiceBased on 260 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
8.6
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 27, 2021
Debora
United States of AmericaWhat an amazing hotel, always well kept
Stayed in December 2021
Reviewed: October 29, 2021
Paul
United States of Americano complaints.
Well maintained and clean.
Stayed in October 2021
Reviewed: October 21, 2021
Mark
United States of AmericaToilet was too low per my wife.
Clean. Well maintained.
Stayed in October 2021
Reviewed: October 17, 2021
Gavan
United States of AmericaHot tub; quiet room / halls; easy to get to location and parking; good breakfast and coffee.
Stayed in October 2021
Reviewed: October 11, 2021
Elaine
United States of AmericaBreakfast, location, room
Stayed in September 2021
Reviewed: October 10, 2021
Carolyn
United States of AmericaThe only thing I can think of is that the bed was a little off kilter. So if you slept in the middle it was harder than sleeping on the sides. But I could handle it it was totally fine
Super clean super nice staff very quiet. It’s all I needed
Stayed in October 2021
Reviewed: August 22, 2021
Daniel
United States of AmericaThe location was perfect! Things to enjoy nearby. Easy access to the highway and to the city of Madison with many things to do. The restaurants across the parking was unusual at first but became a bonus with the Olympics and karaoke on Saturday night. We will go back for a quick getaway to enjoy the other activities in the area.
Stayed in July 2021
Reviewed: July 10, 2021
Meg
JapanClean room, good shower pressure, enough towels, good location to get foods(dinner) and it was really calm in the hotel.
Stayed in July 2021
Reviewed: June 28, 2021
Michael
United States of AmericaNo complaints.
Clean, spacious and comfortable room. Friendly and helpful staff. Reasonably priced.
Stayed in June 2021
Reviewed: June 26, 2021
Shawn
United States of AmericaCheck in could have been better. She had some confusion while checking in. Now I have a hold on my credit card which I shouldn't of had.
Breakfast was awesome. More than I expected. It was nice to see them offer breakfast sandwiches instead of nothing like most hotels have been doing.
Stayed in May 2021
Reviewed: April 27, 2024
Satorius
United States of AmericaBreakfast choices
Pool
Stayed in April 2024
Reviewed: April 21, 2024
Jeffrey
United States of AmericaThe way that they set up their breakfast bar was terrible. People were having to back track for things they missed, constantly kept running out of milk (probably because they only had on carafe for everything), and the overall value was not good. It was screaming cheap hotel where they slapped grey paint on the walls and called it "modern". 100% not worth over $200 a night.
The bed was comfy, hair/body wash for the shower smelled nice, shower head pressure was good.
Stayed in April 2024
Reviewed: March 23, 2024
Thomas
United States of AmericaPool was downright cold. Breakfast selection was good, but the breakfast sandwiches were terrible. Cheese spread? In Wisconsin? Remainder of the breakfast items we had were quite agreeable.
Good location, easy access to the Beltline.
Stayed in March 2024
Reviewed: March 6, 2024
Cureton
United States of AmericaBreakfast was a little underwhelming for the price
Nice pool
Stayed in March 2024
Reviewed: March 6, 2024
Romni
United States of AmericaThe room was smoked in and I didn’t like that one bit. I couldn’t open the window to air it out
Location, staff, pool
Stayed in March 2024
Reviewed: March 4, 2024
Tracey
United States of AmericaMy bathroom smelled like smoke the hot tub was dirty you could see all the dirt at the bottom and the pool didn’t look any cleaner the breakfast wasn’t that good either in the hotel brochures in the room it said eggs and sausage no sausage and only hard boiled eggs were offered
Not much
Stayed in March 2024
Reviewed: October 14, 2023
Shelly
United States of AmericaI arrived and the woman checking me in was very rude to me. I was well worn after a few very hard days, and it showed. She, as a result, refused to check me in. She yelled.as I left, she threatened to call he police. She said, “You’re not welcome here, don’t come back”. If I had not just spent my last dollar on that room, I would have had gotten another room somewhere else. I was without a place to stay, hungry, tired, cold, and wet, because, it was raining. I stood out in the cold, with out help. My feet, became frosts-bitten that night. I will need to be compensated, for all my troubles that night. Which would include the loss of 100.00 approx. for the night which she should have refunded to me at that time. It was ridiculous how she cast me out, and ban me from the place all because I was having a hard week and it showed. I know, that you are reasonable with such things, and are ready make it right. My feet are my first priority, they will be safe from amputation if I stay out of the cold. I will be treating the matter with the attention of a physician. I would like for you to make accommodation for me, to, have a place to stay, all the time that my feet are recovering. They will be given the utmost care.
Stayed in October 2023
Reviewed: September 4, 2023
Janet
CanadaPool needed a cleaning, place smelled like cannabis when we arrived
Breakfast was good
Stayed in August 2023
Reviewed: August 23, 2023
Casey
United States of AmericaThe pillows seemed a little firm for me. The bathroom fan didnt seem like it vented the steam from the shower very well.
The hot tub was nice and hot. Jets felt good on my back
Stayed in August 2023
Reviewed: August 21, 2023
Alexander
United States of AmericaThe batter for pancakes could be better (was better in the previous hotels we stayed at recently). Discarded (or at least not mailed) an item left behind. (I cannot replace the item because it was made by a friend.)
Very easy to get to UW and capitol area by car, clean, well taken care of hotel with responsive staff and the breakfast that worked well. The coffee was good and there was enough parking room.
Stayed in August 2023
Reviewed: August 18, 2023
Juanita
United States of AmericaOnly a walk in shower, no tub.
Clean room, friendly staff.
Stayed in July 2023
Reviewed: July 7, 2023
Katie
United States of AmericaI booked two rooms on Booking.com and when I arrived they didn't have the 2nd reservation in their system. The front desk offered to sell me a room at full price. When I refused, he found a discount he could apply which still resulted in a much higher rate that what I reserved. When I told him I was going to leave and find another hotel, he managed to magically find a way to give me the room for the price that I reserved it at. Horrible experience - he argued with me, got very frustrated, and threw up his hands in the end and told me he'd have to take it up with his manager later. Not my problem. Room was gross. There was lipstick smeared on the bathroom counter, hair in the tub. Vending machine had no water in it. Generally felt like the management was seriously lacking at this property. Will never consider staying here again.
Location was great because it was on our travel route. And the price met our needs - which is why we booked in the first place.
Stayed in July 2023
Reviewed: May 11, 2023
Linda
United States of AmericaThe toilet handle and seat were broken and the breakfast was a bit disappointing
Stayed in May 2023
Reviewed: April 24, 2023
John
United States of Americaperfume in heater giving off too much fragrance. advertising exercise area but it was 4 blocks away from the hotel. nice facility but thought it was on the pt
location
Stayed in April 2023
Chofu, Japan
Kissimmee, USA
Brockville, Canada
Cagliari, Italy
Teresina, Brazil
San Leone, Italy
České Budějovice, Czech Republic
Zaporozhye, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content