Reviews of Marriott Anchorage Downtown 4 stars
820 West 7th Avenue, Anchorage, AK 99501, United States
#22 of 49 hotels in Anchorage
Guests' ChoiceReview score
Based on 54 hotel reviews
7.8Score breakdown
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Cleanliness
8.6
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Comfort
8.3
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Location
8.4
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Facilities
7.8
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Staff
7.9
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Value for money
6.5
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Showing 1 – 25
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Reviewed: 6 July 2025
Charmaine
South Africa22 reviews1 helpful vote7.0“Goid location”- • Leisure trip
- • Family with young children
- • King or Double Room
- • Stayed 2 nights
- • Submitted via mobile
Even though not near the lifts there was a continual hum/vibration when the lifts in use....mind usually only 2 out of four lifts working! Room also had an interleading door ...a rather large gap under the door so light shone through and could hear the entirety of whoever in that other rooms conversation/TV! Breakfast was not well stocked and considering no children seen in 3 days there who serves cheerios, sweetened granola or frosties for breakfast??? Reception not particularly friendly or helpful Totally overpriced
Comfy beds, spacious room, good location
Stayed in June 2025
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Reviewed: 30 May 2024
Heather
United States26 reviews2 helpful votes9.0“Great base in Anchorage for a weekend or longer”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 1 night
Nothing to complain about. The Marriott is always a great spot to base when we are in town for the weekend. Staff are always kind and helpful
Stayed in April 2024
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Reviewed: 6 October 2023
Klaus
Denmark6 reviews1 helpful vote8.0“Bad value for money”- • Leisure trip
- • Couple
- • Guest room, Double
- • Stayed 1 night
- • Submitted via mobile
Way to expensive
Stayed in September 2023
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Reviewed: 22 September 2023
Jo-anne
Australia40 reviews2 helpful votes8.0“Ideal location to attend a conference.”- • Business trip
- • Group
- • King or Double Room
- • Stayed 1 night
I did not like the very tough bacon served at breakfast.
It was a good location for a conference and was close to other restaurants for evening meals.
Stayed in August 2023
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Reviewed: 4 September 2023
Anne
United States3 reviews1 helpful vote8.0“Great”- • Leisure trip
- • Group
- • Guest room, Double
- • Stayed 1 night
You were great, just high priced
I am just not used to the high prices in season
Stayed in September 2023
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Reviewed: 28 August 2023
Maryanne
New Zealand37 reviews3 helpful votes7.0“Walk in price expensive”- • Leisure trip
- • Group
- • Guest room, Double
- • Stayed 1 night
Dated hotel
Good location & central to downtown Anchorage & train station Nice bar & restaurant
Stayed in August 2023
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Reviewed: 25 July 2023
Kenneth
United States10 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
Room was not cleaned each day. Clean towels and coffee were not replenished.
Breakfast buffet was good.
Stayed in July 2023
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Reviewed: 27 November 2022
Sonya
United States8 reviews1 helpful vote9.0“great staff great pool wonderful”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
the fan in the room that blew on us all night there should be a way the individual room can be adjusted
Stayed in November 2022
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Reviewed: 16 September 2022
Roland
Canada76 reviews1 helpful vote9.0“The hotel was very good and very comfortable in a good Anchorage location.”- • Leisure trip
- • Couple
- • Guest room, Double
- • Stayed 3 nights
- • Submitted via mobile
We paid nearly $300 a night U.S. which is probably one of the most expensive rooms we have ever rented but given our circumstances I guess it was to be expected as we had to check in last minute after an Airbnb we had rented turned out to be unusable by us because of heavy spray scents which affected my wife’s allergies and asthma. Otherwise, the hotel was very good.
Excellent location, accommodating staff, good small meals dining, clean and comfortable, good wifi.
Stayed in September 2022
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Reviewed: 14 September 2022
Elizabeth
United States1 review7.0“A good central location but central hotels could certainly support an airport shuttle.”- • Leisure trip
- • Couple
- • Guest room, Double
- • Stayed 2 nights
The pillows are universally soft and non supporting. Why not offer a choice of firmness in pillows in each room?
As they charge $25 for a breakfast, we passed.
Stayed in August 2022
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Reviewed: 2 August 2025
Viola
Hong Kong10 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveller
- • Guest room, Double
- • Stayed 1 night
- • Submitted via mobile
The room was not clean Still could find hair on the pillow , dirts on the carpet
Stayed in July 2025
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Reviewed: 22 June 2025
Kerry
United States32 reviews4 helpful votes5.0“Avoid - expensive and dumpy place”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 2 nights
- • Submitted via mobile
Maybe we were exceptionally unlucky, but the front desk staff were unnecessarily rude to us. She looked us slowly up and down as we approached with a look of disgust and asked odd questions after confirming my reservation with my ID. She proceeded to treat us like riff-raff and put us in the worst room with a view of the ventilation system. I wouldn't care, but I paid $750+/night. Least they can do is be polite for a simple quick check-in.
Comfortable room
Stayed in June 2025
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Reviewed: 23 May 2025
Stanley
Australia17 reviews2 helpful votes5.0“Just ok for a global brand hotel group.”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 2 nights
- • Submitted via mobile
Our room was not cleaned for our two night stay …. Not good enough !!!!!
Location
Stayed in May 2025
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Reviewed: 14 May 2025
Cheryl
United States1 review1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 4 nights
- • Submitted via mobile
Refrigerator in the room did not work we asked two different times to have it fixed no luck
Stayed in May 2025
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Reviewed: 10 May 2025
Regina
United States11 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King or Double Room
- • Stayed 2 nights
- • Submitted via mobile
No parking unless it's paid parking with motel& even that was difficult to secure
Very nice clean rooms- wonderful view from my window!
Stayed in May 2025
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Reviewed: 24 February 2025
Darlene
United States7 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
Rooms weren't anything special for the price and no microwave in rooms.
Clean, friendly staff, comfy beds and pillows
Stayed in February 2025
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Reviewed: 4 January 2025
Josiah
United States1 review10“Very great location and overall great room and customer service”- • Leisure trip
- • Group
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
There was nothing I didn’t like about the hotel
I liked the view the layout of the room and how much space there was very beautiful hotel room. The shower was amazing and I would recommend this hotel to family and friends and would not mind booking another room the next time I visit and need to stay at a hotel 😊
Stayed in December 2024
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Reviewed: 26 August 2024
Mauro
Italy3 reviews2 helpful votes3.0“too expensive”- • Business trip
- • Group
- • King or Double Room
- • Stayed 5 nights
The value for money is very poor. 850 USD/night is per say a rip off, and when you consider that the bedroom is coming with a bathroom that has a bath tub with a plastic tent, instead of a shower, then it's terrible. Also, 48 USD for a breakfast of 2 eggs and some fruit does not deserve any comment.
location
Stayed in August 2024
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Reviewed: 9 September 2023
Bill
United States26 reviews6.0“Expensive”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
Restaurant &. Food
Stayed in September 2023
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Reviewed: 31 August 2023
Stewart
United States4 reviews1 helpful vote6.0“Not worth the price. Rooms look like a remodeled Motel 6!”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
price for the quality of room
location
Stayed in August 2023
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Reviewed: 30 August 2023
Marcus
United States1 review10“Pleasant place to stay in Anchorage.”- • Leisure trip
- • Family with young children
- • Guest room, Double
- • Stayed 1 night
Nothing
They accommodated our early check -in.
Stayed in August 2023
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Reviewed: 30 August 2023
Ron
United States14 reviews1 helpful vote10Exceptional- • Leisure trip
- • People with friends
- • King or Double Room
- • Stayed 1 night
- • Submitted via mobile
Excellent location to walk all over down town
Stayed in August 2023
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Reviewed: 9 August 2023
Overton
United States1 review1 helpful vote3.0“At the rate of $600+ per night, the hotel did not meet our expectations.”- • Leisure trip
- • Couple
- • Guest room, Double
- • Stayed 3 nights
We had to wait 5 hours to check in upon arrival. We were not informed of the concierge breakfast on the 16th floor the first day. We expected personal concierge service, but there was none. We needed concierge service regarding transportation in Anchorage, but there was none. We expected a belcony on the elite 15th floor, but there was none. The Bellman was either absent or too busy to help us.
Good view from 15th floor.
Stayed in August 2023
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Reviewed: 6 August 2023
Alison
Australia27 reviews14 helpful votes5.0“Very average”- • Leisure trip
- • Couple
- • King or Double Room
- • Stayed 2 nights
- • Submitted via mobile
The tv didn’t work in our room and despite multiple messages and maintenance input it still didn’t work and we had to change rooms. We had already changed rooms away from the elevators as too noisy. It’s not a bad hotel, just quite average but very expensive. Minimal toiletries, no robes or slippers. Breakfast buffet is just ok, room service the same. The staff were pleasant but there was a lot of miscommunication. Overall underwhelming.
Located in central downtown Anchorage. Beds were comfortable.
Stayed in August 2023
Showing 1 – 25
