Perfect location. Great value for a family of five.

Stayed in March 2024

Shower and bathroom quite small. Was really looking forward to a nice shower at the end of the day, but due to the configuration, the shower was very narrow, and the bathroom not enough space to get dressed in.

Good location, nice size bedroom/ family room. Loved the rooftop terrace with enclosure. Was expecting a dome like the photos, but this still worked.

Stayed in March 2024

Someone was smoking on the floor below us & the smoke came in through vents (thankfully only 1 cigarette each night). We told security both nights but they weren’t able to do anything about it. It would be great if there was some way to stop people smoking- there are no smoking signs on every floor

Wonderful location in the middle of everything. Short walk to subway stations for getting to downtown & uptown. Henry is a wonderful host- VERY attentive & took care of our requests. Fantastic to have free luggage storage on our last day before collecting our car, which was parked in a parking building just a 3 minute walk away. The only reason I didn’t give facilities a 10 was because the 2 elevators are originally (which is kind of cool) so very small & slow & sometimes 1 didn’t work, which caused traffic jams to get to our room on the 11th floor. But this was a minor inconvenience. Phenomenal to have a TERRACE with a view of the Empire State Building! It was VERY cozy having 6 people in the same room but we appreciated being able to have such a great value for money place to stay, that was clean, nicely decorated, & quiet in such a great location. Would definitely stay there again

Stayed in December 2023

I wish the bathroom was a bit bigger and the elevator was a bit quirky.

I liked the outdoor living space on the terrace and a perfect location.

Stayed in December 2023

The only issue was they open their office from 9am till 5pm ...so if you come to check in after 5pm a key is left for you and you finish the check in process the following day after 9am. My family joined us after 5pm and the next morning we all left before 9am and were not expecting to return till after 5pm, so my family almost had to return to finish their check in. Thankfully they allowed her to finish check in on the 3rd actual day, but we had to wait at the hotel till after 9am for them to do so, which cut into our plans a little. There is no housekeeping but if you ask the front desk for anything they help you out. Also you have to remove your own trash but the trash bin is right down the hall and we had no issues with smell like others have posted. These are little things that weren't really that big of a deal to us.

Staff was friendly and accommodating. Our flight arrived at 9am and check in wasn't until 3, but they held our bags for us while we toured around the city and actually had our room ready and available for us at 1pm to check in! On check out day, we had a late flight, so they held our bags while we again walked around the city, after a 1 hour late check out on a busy weekend! The rooms were clean, bathrooms were clean and plenty of towels. The rooftop patio was nice with the heated igloo, it was pretty cool! They also really went out of their way to accommodate us during the booking process. A simple call to them with any concern I had, they were more than happy to help!

Stayed in December 2023

Did not like the shed on the balcony. It was advertised as a cosy dome, that you would be able to see the views of new york. Instead we got a rickety, drafty shed, with 'frosted' plastic making it impossible to make the most of the views.

The hotel location is superb. The beds were extremely comfortable. The room was on the snug side. Loved that we had a balcony area. Late ish checkout. Free luggage storage. Tha bathroom was small but the shower worked great and we always had hot water

Stayed in December 2023

I did find women’s hair on the bed sheets before I even got into the bed.

Henry and staff were very friendly! The penthouse was nice and perfect for the location.

Stayed in December 2023

Very central and loved the outdoor space

Stayed in September 2023

The only thing that we struggled with is that we have been 6 grown man in the apartment and it was too little for us For 3-4 people it's amazing, for 5-6 it's a bit too small Otherwise everything was perfect

The location was great, the staff were very nice, they helped with literally everything The apartment was very nice also It has a very nice balcony A free luggage keeping Was a very good place

Stayed in September 2023

La superficie

La terrasse !

Stayed in August 2023

The room was a little tight for the 6 of us but that was to be expected. It took a while for the elevator to come up to the 12th floor as well at times.

I loved how accessible and central it was to all the places we wanted to visit. The patio was beautiful and the customer service by Henry and his team was exceptional.

Stayed in August 2023

The room is rather small. We were a family of 4 with lots of luggage - could just about fit everything. 6 people only works if you have very little luggage. The air conditioning is placed just above one of the beds and rather loud. We had to turn it off at night

Communication ahead of arrival worked very well, key was ready there for us at the front desk, even if reception was closed. The big bonus of this room is the little roof terrace with a view of the Empire State Building - really enjoyed that! Location is very central - we walked there from Moynihan Train Hall/Penn Station. We could leave our luggage with the reception on our departure day which we appreciated. Overall we enjoyed our stay there!

Stayed in July 2023

The smell of sewer.

It was close to Mid Town. 5 person family. Small but not too small. We fit comfortably

Stayed in June 2023

The size of the room was smaller that expected and no closet space so made things even more cramped with luggage.

Location was great, center of everything we wanted to visit and see.

Stayed in May 2023

excellent location in midtown New York with a beautiful roof terrace and 3 very comfortable beds and a kitchen.

Stayed in May 2023

The reception area is unexpected and a bit strange but now that I understand how it works, I am totally comfortable with it.

The entry age reception was strange and felt sketchy and a little unsafe. It definitely was not a typical hotel experience. But upon getting to our studio Penthouse (with outdoor space!) it all made sense and it was wonderful! Clean, bright, comfortable for our family of 4. It was terrific and we would definitely stay again.

Stayed in April 2023

As mentioned previously, I booked this room for the balcony. I was disappointed to find out that we couldn’t use this space after 10pm without threat of penalty. The reasoning was due to a city noise ordinance but many neighbors were excessively loud inside after 10pm. It seemed unfair to restrict balcony access for this reason.

The location was perfect and the view of the Empire State Building was amazing. The main reason I chose this location was the outside balcony. It was such a life saver to have space to spread out.

Stayed in March 2023

Excellent location, lovely and clean. Exactly what you would want for a city break on a budget. Lovely view of the Empire State Building!

Stayed in March 2023

I liked the location and the host was very nice and helpful with everything possible.

Stayed in March 2023

Because it is not exactly an hotel, the service is not exactly the one of an hotel: reception desk was open only from 9am to 5pm, there was only 1 elevator going up to our floor (12) and we had to take the stairs to go down each time otherwise the wait was very long; the staircase is actually a bit creepy and not very clean. The room was very small so there is hardly any space for opening a suitcase (but we had light backpacks so it was fine). The TV is strangely located and can't be viewed from most beds. There is no way to set the room temperature, it was a bit chilly during the night. Overall, during the peak season (Christmas), it is expensive for what it is worth (no good value for money), but that's everywhere in NYC during this period.

The location and the view from the terrace are exceptionnel. And let's be honest: it is almost impossible to find a room for 6 in New York, and we are the kind of people ready to pay more to be all together in the same hotel room. The staff at the reception were very friendly, and communication by message through booking.com made it very easy for check-in / check-out. Beds are comfortable, the room is clean and well decorated (modern).

Stayed in December 2022

This is a non-smoking building but the a/c was occasionally blowing out what smelt like cigarette smoke. The kind booking agent had it investigated, reminded people in neighbouring apartments that it's non-smoking, and had an air-purifier brought to our room. Despite this, we kept getting a smell and ended up using towels to cover up the unit. A small "didn't like" was the glass door leading out to the balcony doesn't have a curtain so our room was bright all night. But, it's NYC so we weren't expecting it to be super dark anyway.

The location can't be beaten for its central location, just near Macy's on 34th, subway a one minute walk, lots of restaurants, sights, and cafes nearby. Plus, the added bonus was having a private outdoor area with a view of the Empire State Building. Our family of four each had our own bed (two doubles and a twin bunk bed) plus a modern, clean bathroom with a wonderful shower, toilet sink, and cabinet to store our toiletries. One big like was the on-site agent (Henri) who dealt with any issues quickly, and was so friendly, helpful, and professional.

Stayed in December 2022

It is a small aparment but clean and modern. Recomendable. The best is the ubication

Stayed in December 2022

the lifts were a bit slow but it was a very busy building so I suppose it’s to be expected.

the outside area was fabulous. it made our stay so much easier as I have 3 teenagers so we never felt like we were on top of each other. the room itself was spotless and had everything we needed.

Stayed in November 2022

We truly loved being here. The patio was great with an amazing surrounding city view!! It made our trip so special. It was really nice. We felt like we were really in New York, especially, the view of the Empire State Building at night was unforgettable. Room was cozy and cute. Thank you!

Stayed in August 2022