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  5. Reviews of Andaz Savannah - A Concept by Hyatt

Reviews of Andaz Savannah - A Concept by Hyatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14 Barnard Street, Savannah, GA 31401, United States of America

#10 of 130 hotels in Savannah

Guests' Choice

Review Score

Based on 610 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast choices were poor

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Terrace View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Description of the room was incorrect. It says "with terrace and view" but in fact it is "with terrace view", so there is no terrace in the room.

    Nice location, historical center. A lot of bars and restaurants are around. New hotel, all good.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    9.0
    Beautiful and relaxing stay at the Hotel Andaz
    • Leisure trip
    • Couple
    • Andaz Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Two of the nights it was a little loud outside (close to a few college age clubs) so it was harder to fall asleep. Thankfully, it wasn’t every night though.

    My husband and I loved how close the Andaz was to the historic district. We were able to walk to so much so easily! It was also beautifully maintained. All of the staff were so kind and helpful.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    I always wanted to stay at the Andaz and it didn’t disappoint
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The food was slim pickings.

    Within walking distance of everything.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Location. Close to all the attractions and the River Walk. Didn't need to get in the car the entire time we stayed there. Would highly recommend staying here.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Outstanding
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Parking was in a separate but covered and nearby location.

    Everyone was super friendly and accommodating.

    Stayed in February 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    A great easy option for Savannah and touring Otis

    Stayed in March 2024

  • Reviewed: April 29, 2024

    10
    I would go back and stay in the same place because the people there were amazing
    • Leisure trip
    • Couple
    • Andaz Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Vallet parking is a little pricey…. Being a customer there I thought it could have been a little cheaper but over all everything was nice

    Everyone was so nice! Room was perfect. It was our 50th wedding anniversary and they treated us like a king and queen! Rosa in housekeeping made sure the room was perfect… Stephen the concierge gave us recommendations of things to do and they all were good! It was just a perfect stay!

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    We had a great time and everyone was so helpful and friendly ! We did the Moron trolley and ate at Vic’s and had a grea
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everyone was so friendly and we felt safe!!

    Stayed in March 2024

  • Reviewed: April 26, 2024

    10
    It was a wonderful experience.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    makeup mirror didnt work with light and rusted

    clean and modern

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Loft
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was in a good location for us

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Terrace View King
    • Stayed 3 nights
    • Submitted from a mobile device

    We used the valet parking. It was 4pm check-in when we arrived, and it appeared that there was only one valet for several cars. We had to circle the block for twenty minutes waiting to pull up. I actually got out of the car and completed checking in before my husband parked. Our first morning at breakfast, my eggs were wrong. The server stumbled over what they were supposed to be when delivering them. She knew it wasn't right. I did not send them back because it had taken so long to receive our coffee and water. Breakfast was included, but all that was explained was that we ordered off the menu. What breakfast included means a 50 dollar credit is applied, which is fine but that is useful to know when ordering. One day, a gratuity was automatically added, and the next it was not. It lacked a bit of consistency. I was not happy with the view. The description on booking says "with terrace and a view". It means you will be looking at the pool and a flat area they call a terrace. I mistakenly thought terrace meant a little outdoor space like a balcony, not communal space by the pool. I would stay there again, but I would select a different room.

    The location was fantastic. During our second and third days at breakfast, we had wonderful servers. The bar was really great, too. The hotel has a concierge to assist guests, I had already booked tours, but they provided really useful information about the layout of the city and a few protips on getting around. The complimentary water, soda, and snacks were really nice and appreciated.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    We would stay again!
    • Leisure trip
    • Couple
    • Terrace View King
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom sink did not drain

    Great location to river!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Definitely coming back!
    • Business trip
    • Solo traveler
    • Andaz Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything about it was fantastic! The location, the food, the staff - I will absolutely be coming back to stay there. The room was phenomenal!

    Stayed in March 2024

  • Reviewed: April 11, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Terrace View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    nothing every thing was great

    free water, juice, snacks. Great touch

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    ok not bad, could definitely be better
    • Leisure trip
    • Solo traveler
    • Terrace View Queen
    • Stayed 1 night

    You figure it out smart people

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Fantastic place to stay in Savannah.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    The large extractor fans on each floor - ask to be in a room away from them, like I said, the staff are fantastic and will move you if they can. The lifts (very slow).

    Staff were excellent.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Overall nice hotel but not worth the cost
    • Leisure trip
    • Family with young children
    • Andaz Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel property is pretty old and not maintained so well. Room is very noisy at night, we were on the park side during the weekend. They charge $49 /day for parking. Do yourself a favor and skip breakfast, it gives you 50 dollars a day at their cafe which is terrible.

    Most of the stuff were very nice and kind! They offer s’mores for the fire pit which is a really great idea. The pool is cute but a little small.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lobby had a strong perfume like smell (air freshener?) Room had a somewhat strong perfume smell.

    Location Cool boutique hotel vibe Room design

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Loft
    • Stayed 1 night

    The room service is not always consistent, though it was better this stay.

    We love the location in the historical district and close to restaurants and bars. Also close to the waterfront. The room was a good size, we got a Loft. The bed and pillows were really comfortable. The bathroom was a good size and well stocked.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    10
    Clean, comfortable overnight stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    nothing

    Clean and comfortable with stylish upgrades. Great location walkable to everything and next to a parking garage. Loved the bed and linens, slept like a baby.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Great location with lots of options for dining and shopping within walking distance.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location and staff.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    The hotel was great, the restaurant was was great and the staff was very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Loved it
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location is fantastic. Walkable to everything!!! I love the little bar restaurant in hotel lobby which had live music the evening I was there. The staff super helpful.

    Stayed in March 2024

Showing 1 - 25

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