7.9

Reviews of The Andrews Hotel 4 stars

624 Post Street, Union Square, San Francisco, CA 94109, United States

  • Elizabeth

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Location Tea coffee facilities

    Noisy if staying at front of property

  • Konstantinos

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Jemma

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Central to everything, public transport easily accessible, clean room and comfy bed

    Breakfast set up in the morning, the space isn’t big enough for all the guests. The lobby becomes very crammed and the people end up standing outside to eat. I didn’t bother. Breakfast looked simple, bagels, breads, spread and I think cereals

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  • Lisa

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • Kai-thomas

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    The room at the top floor with view out to down-town was all we could have asked for. Very good value for money, very helpful staff, very clean and ample linen. Everything you would want from a hotel. Breakfast was basic but ok, good coffee machine available free 24/7

    breakfast was sustenance, but nothing to write home about

  • David

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Very attentive front desk staff, nice friendly vive, great location for access to downtown. We were allowed to check in early which was a godsend!

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  • 7.0 Good
    Ioannis

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Marie

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Super affordable, Ecellent Location, wonderful, helpful,friendly staff, comfy beds, Awesome water pressure in the shower, cozy room and nice little pastries and coffee in the morning. Great Historical Place!

    Property response:

    Dear Marie, Thank you so much for the perfect rating and fantastic review! We're absolutely thrilled that you discovered our little hidden gem in San Francisco and had such a wonderful experience with us. It's so rewarding to hear that you loved everything from our excellent location and comfortable beds to the awesome water pressure and our morning pastries and coffee. We're especially delighted that our team made such a positive impression with their friendly and helpful service - they'll be so happy to hear your kind words! We're also thrilled you appreciated the historical character of our beautiful property. Thank you for choosing The Andrews Hotel, and we'd be delighted to welcome you back on your next trip to San Francisco!

    Dear Marie, Thank you so much for the perfect rating and fantastic review! We're absolutely thrilled that you discovered our little hidden gem in San Francisco and had such a wonderful experience with us. It's so rewarding to hear… Show more

    The Andrews Hotel
    2 September 2025
  • Crockett

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Location was perfect! We needed an extra night in town and our hotel was full. I booked the Andrews hotel and we walked over. Convenient, easy check-in and a comfortable bed. Very nice!

    The room was a tad bit small.

    Property response:

    Dear Crockett, Thank you so much for the excellent rating! We're thrilled that The Andrews Hotel could accommodate you when you needed that extra night in San Francisco, and we're so pleased everything worked out perfectly. We're delighted that you found our location ideal and that the walk over was so convenient for you. It's wonderful to hear that our check-in process was easy and that you enjoyed a comfortable night's sleep with us. Your kind words about our service and comfort truly mean a lot to our team. We appreciate your feedback about the room size and understand that space is important for guest comfort. We'd love to welcome you back on your next visit to the city!

    Dear Crockett, Thank you so much for the excellent rating! We're thrilled that The Andrews Hotel could accommodate you when you needed that extra night in San Francisco, and we're so pleased everything worked out perfectly. We'… Show more

    The Andrews Hotel
    2 September 2025
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  • Sheila

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Beautiful, historic building. Free happy hour drink at the amazing Italian restaurant attached to the lobby (Fino). Their food and other drinks were wonderful too. Infused water in the lobby. Bed was comfy. Close to a lot of good spots for our trip.

    I was okay with a lot of this stuff but I know others might find it problematic. The hotel is under new ownership and they were upgrading a lot of stuff, like they were going to add a microwave to the room and we suggested something with drawers or more storage space in some way. The elevator was tiny and slow and had like a door that you opened by hand because of the historic nature. It's a tall, thin building with a crazy amount of stairs so they weren't really an option if you were above the second or third floor. The bathroom was very small and the shower was tiny. There isn't really space in the lobby for spending much time. There was seating for four or five people only and no lobby bathroom, though I wonder if you could use the restaurant one when they were open. The location was a little close to some sketchy parts of town, but we walked through them during the day to figure out where we could walk more comfortably.

    Property response:

    Dear Sheila, Thank you for the great rating and your thoughtful, detailed review! We're thrilled that you appreciated our beautiful historic building and loved the complimentary happy hour drinks at Fino, our amazing Italian restaurant. It's wonderful to hear that you enjoyed the food, found the bed comfortable, and appreciated touches like our infused water in the lobby. We're so glad our location worked well for exploring the city during your trip. Your understanding of our building's historic character and European-style charm means a lot to us, and we appreciate you recognizing the unique personality that comes with our early architecture. Thank you for your constructive feedback about the amenities and space - it's valuable as we continue our enhancement efforts under new ownership. We're delighted you had such a positive experience overall and would love to welcome you back on your next San Francisco adventure!

    Dear Sheila, Thank you for the great rating and your thoughtful, detailed review! We're thrilled that you appreciated our beautiful historic building and loved the complimentary happy hour drinks at Fino, our amazing Italian restaurant… Show more

    The Andrews Hotel
    29 August 2025
  • Michael

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location near Union Square excellent. Room size (2 rooms + bathroom) very good.

    Breakfast of sweet rolls and bagels too limited.

    Property response:

    Dear Michael, Thank you for the great rating! We're delighted that you found our location near Union Square excellent and that you appreciated the generous room size with your two-room layout plus bathroom. We're so glad our prime location worked perfectly for your San Francisco visit, giving you easy access to all the attractions and activities around Union Square. It's wonderful to hear that you found the room accommodations spacious and comfortable. Thank you for your feedback about our breakfast offerings - we appreciate all guest input as it helps us continue to enhance our services. We'd be happy to welcome you back on your next trip to the city!

    Dear Michael, Thank you for the great rating! We're delighted that you found our location near Union Square excellent and that you appreciated the generous room size with your two-room layout plus bathroom. We're so glad our prime… Show more

    The Andrews Hotel
    29 August 2025
  • Adway

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review
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  • Amy

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    great location, quaint, friendly staff, clean and updated rooms. really comfortable bed! AC worked great.

    rooms were small (but that didn’t really bother me)

    Property response:

    Dear Amy, Thank you so much for the wonderful rating and for recommending us! We're thrilled that you found our location so convenient for seeing shows and that you had such a comfortable stay with us. It's fantastic to hear that you enjoyed our quaint atmosphere, experienced our friendly staff's hospitality, and found your room clean and well-updated. We're especially pleased that you loved the comfortable bed and that the AC kept you nice and cool during your visit. Our team works hard to ensure every guest enjoys these comfort features, and your feedback means the world to us. We're so happy that our location served you well for your theater experiences, and we'd love to be your home base again for future show visits to San Francisco.

    Dear Amy, Thank you so much for the wonderful rating and for recommending us! We're thrilled that you found our location so convenient for seeing shows and that you had such a comfortable stay with us. It's fantastic to hear that … Show more

    The Andrews Hotel
    26 August 2025
  • Lenka

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Amazing in all aspects

    Property response:

    Dear Lenka, Thank you for the perfect rating! We're absolutely thrilled to hear that your experience was amazing in all aspects during your stay with us. It's wonderful to know that we exceeded your expectations across every part of your visit. Our entire team works hard to create memorable experiences for our guests, and your feedback truly makes our day. We're so grateful for your kind words and would be delighted to welcome you back for another amazing stay on your next visit to San Francisco!

    Dear Lenka, Thank you for the perfect rating! We're absolutely thrilled to hear that your experience was amazing in all aspects during your stay with us. It's wonderful to know that we exceeded your expectations across every part … Show more

    The Andrews Hotel
    26 August 2025
  • Feeediii

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • 3.0 Poor
    Nicolò

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Samantha

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • Kathryn

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Location good

    The breakfast arrangement is ridiculous..42 rooms, doubles, area seats 6 at a time, three hour timeframe to have breakfast…a HUGE drawback! Not for recommending.

    Property response:

    Dear Kathryn, Thank you for taking the time to share your experience and for highlighting our convenient location. We're pleased that you found our San Francisco setting to be well-positioned for your visit. We truly appreciate your feedback about our breakfast service and seating arrangements. Your insights are valuable to us as we continuously work to enhance our guests' morning experience and ensure everyone can start their day comfortably. We hope to have the opportunity to regain your trust on your next visit and provide you with a better overall experience. Best Regards, Guest Experience Team

    Dear Kathryn, Thank you for taking the time to share your experience and for highlighting our convenient location. We're pleased that you found our San Francisco setting to be well-positioned for your visit. We truly appreciate your f… Show more

    The Andrews Hotel
    19 August 2025
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  • Mbc1111

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    Loved it

    No complaints

    Property response:

    Dear Guest, Thank you so much for the perfect rating! We're absolutely delighted that you loved your stay with us and had no complaints whatsoever. It's wonderful to hear that we exceeded your expectations and provided you with such a positive experience. Your feedback means the world to us, and we're thrilled that every aspect of your visit met our high standards. We take great pride in delivering exceptional service and creating memorable experiences for our guests. We'd be delighted to welcome you back to The Andrews Hotel on your next trip to San Francisco. Thank you for choosing us, and we look forward to hosting you again soon!

    Dear Guest, Thank you so much for the perfect rating! We're absolutely delighted that you loved your stay with us and had no complaints whatsoever. It's wonderful to hear that we exceeded your expectations and provided you with suc… Show more

    The Andrews Hotel
    13 August 2025
  • Anne-marie

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Comfortable beds. Location central so handy

    Astronomically expensive for 2 nights and area central but very rough. Lot of homeless people around and no double glazing so refuse collectors emptying glass deafening in early morning! Continental breakfast basic but ok. But no dining room to eat it, had to sit on lobby chairs of which there were barely enough. Why are so many hotels not doing hot breakfasts and abandoning their dining rooms?? Staffing I guess x

    Property response:

    Dear Anne-marie, Thank you for your review! We're so happy you found our beds comfortable and appreciated our central location for exploring San Francisco. It's wonderful to hear these aspects of your stay met your expectations. We're grateful for your feedback about breakfast facilities and room comfort features. Your observations help us understand what matters most to our guests as we continue working to enhance the overall experience we provide. We understand the value aspect is important when traveling, and we appreciate you taking the time to share your thoughts about your stay with us. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

    Dear Anne-marie, Thank you for your review! We're so happy you found our beds comfortable and appreciated our central location for exploring San Francisco. It's wonderful to hear these aspects of your stay met your expectations. W… Show more

    The Andrews Hotel
    12 August 2025
  • Bernadette

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • Don

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Gordon

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Very clean rooms with cute, functional decor. Plenty of usb plugs. Comfortable bed. Toilet was a bit to close to the tub so had to sit at an angle but other than that, the room was great.

    Note there was no A/C in our room, only a ceiling fan. We were there for 3 nights in July when the daytime temperature highs were below 70 F and plenty of fog. Cracking the window with the fan was cool enough but I don’t think it would be so nice if the outside temperature was warm.

    Property response:

    Dear Gordon, Thank you so much for the fantastic review! We're thrilled you found your room cute and comfortable, and we're delighted our team made such a positive impression during your stay. It's wonderful to hear you appreciated the clean, functional decor and found the bed comfortable. We're also glad the USB plugs were convenient for your needs. We understand San Francisco's unique climate can be quite different from what visitors expect, and we're pleased the ceiling fan and fresh air kept you comfortable during those lovely foggy July days we're known for. Your feedback about the room layout is valuable as we continue enhancing our guests' experiences. We're so happy you enjoyed our excellent location and that our staff provided the great service you deserved. We'd be delighted to welcome you back on your next trip to San Francisco!

    Dear Gordon, Thank you so much for the fantastic review! We're thrilled you found your room cute and comfortable, and we're delighted our team made such a positive impression during your stay. It's wonderful to hear you apprec… Show more

    The Andrews Hotel
    6 August 2025
  • Victoria

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Very cute old hotel. The elevator was so cool!

    Ceiling fan was very noisy but honestly so is mine at home.

    Property response:

    Dear Victoria, Thank you for the wonderful rating! We're so happy you found our historic hotel charming and that you enjoyed our vintage elevator - it's definitely one of our unique features that guests love. We're delighted you appreciated the character and charm of our property. It's great to hear that even the little quirks didn't detract from your overall experience, and we appreciate your understanding about the ceiling fan. We'd love to welcome you back for another stay at our cute old hotel whenever you're in San Francisco!

    Dear Victoria, Thank you for the wonderful rating! We're so happy you found our historic hotel charming and that you enjoyed our vintage elevator - it's definitely one of our unique features that guests love. We're delighted y… Show more

    The Andrews Hotel
    6 August 2025
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  • Esther

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    The staff was nice. The authentic boutique of the hotel. Great to have complimentary coffee / water and breakfast pastries.

    Property response:

    Dear Esther, Thank you for the perfect rating! We're absolutely thrilled you had such a wonderful experience with us. It's fantastic to hear our staff made such a positive impression, and we're delighted you appreciated the authentic boutique character of our historic hotel. We're so glad you enjoyed our complimentary coffee, water, and breakfast pastries - it's always our pleasure to provide these thoughtful touches for our guests. Your kind words truly mean the world to our team, and we can't wait to welcome you back for another exceptional stay!

    Dear Esther, Thank you for the perfect rating! We're absolutely thrilled you had such a wonderful experience with us. It's fantastic to hear our staff made such a positive impression, and we're delighted you appreciated the au… Show more

    The Andrews Hotel
    6 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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