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Reviews of APM Inn & Suites

94 Mcmillan Ct, Martinsburg, WV 25404, United States

#11 of 11 hotels in Martinsburg

Guests' Choice

Review Score

Based on 198 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.4

  • Facilities

    6.6

  • Staff

    8.4

  • Value for money

    7.4

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: August 26, 2025

    5.0
    Staff great. Cleanliness not so much. You get what you pay for.
    • Business trip
    • Solo traveler
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t cleaned properly. I had a dead bee on the floor. The ac unit stopped working. A dead bug in the shower.

    The staff was so friendly.

    Stayed in August 2025

  • Reviewed: June 13, 2025

    8.0
    Very Good
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Getting off work in the morning to come back to the hotel and other people who stay here being loud while I'm trying to sleep.

    Love the room and the bed

    Stayed in June 2025

  • Reviewed: February 18, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe King Suite
    • Stayed 2 nights

    Heater was off when I entered the room. Outside temp was below freezing so room was cold and took a while to get warm. I was booked until Sunday and was awoken Saturday morning by a staff member knocking on and opening my door and asking if I was checking out because it's after 11. I was given the keys and walked down the hall to my room and couldn't get the deadbolt unlocked with the key provided. Had to walk all the way back to desk to be told the door is outside access and that inside door is only for staff access so I had to go back outside, load my luggage back in my vehicle and drive around to the other side of the building to get access from the outside and unload my luggage a second time.

    Convenient access right along the interstate and close to where I needed to go. Bed was roomy since it was a double bed and I was alone.

    Stayed in February 2025

  • Reviewed: January 28, 2025

    7.0
    Comfy
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The floors in the room could have been cleaned better.. and it could use a continental breakfasts

    The people and staff

    Stayed in January 2025

  • Reviewed: November 1, 2024

    5.0
    Average
    • Business trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    had to pay deposit after I paid in full online

    Staff was nice room was okay

    Stayed in October 2024

  • Reviewed: October 9, 2024

    5.0
    I need an inexpensive mid trip overnight stay. This place suits my purposes.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Window blinds were broken. Had to use a towel to cover the window. HVAC unit leaked water onto the floor.

    Stayed in September 2024

  • Reviewed: August 22, 2024

    5.0
    Fair
    • Solo traveler
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    king suite i was provided didnt look anything like the advertisement. ac was loud, shower head was in a position for a really short person and I could barely wash my hair and I'm 5'5

    Stayed in August 2024

  • Reviewed: July 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Stayed in July 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No trash can or table to sit at in the room.

    The comfortable beds

    Stayed in April 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sadly this was my last stay as my contract is up. I used this hotel for a total of 9 months. It was always clean. I never had any issues. Highly recommend to the business traveler who needs cost efficient housing.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No body at the front desk to do check out

    Stayed in March 2024

  • Reviewed: January 24, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room is always clean and ready. Not the fanciest option but a good quality place to stay for the money.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Required damage deposit return was delayed several days

    Friendly staff, spacious rooms

    Stayed in December 2023

  • Reviewed: January 9, 2024

    8.0
    I will be staying here for the next 6 weeks at the least.
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 11 nights
    • Submitted from a mobile device

    N/A

    The Christmas meal was fantastic. And everything was above expected.

    Stayed in January 2024

  • Reviewed: November 6, 2023

    8.0
    Good place with a great price!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little loud being next to the stairwell with the hotel pretty full of people.

    Great little place to stay. Close to a lot of places.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Other than the issue with the deposit being returned. We like the hotel we've stayed there twice. It
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    We lived there for approximately 2 months. Paid a non refundable pet fee for my service dog plus the room deposit of $50. Not only did they keep my $50 fee they also kept my $50 room deposit because they said that my dogs left too much hair on their mattress covers and they had to replace them. Isn't that what the pet fee is for replacing any pet damage that's not what the room for deposit is for

    I liked the quietness

    Stayed in August 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Good no complaints

    It was quiet with no problems far I can say

    Stayed in October 2023

  • Reviewed: September 12, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    People who stay there didn't clean after their pets. Animal waste in front of the door in the back. Therefore I use the front door at all times.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Slept like a baby
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Shower head too short, hard to plug in a phone charger, hall door is locked. No coffee cups. Forgot to ask for any discounts such as AARP, AAA

    Quiet, clean, cheap

    Stayed in August 2023

  • Reviewed: August 19, 2023

    6.0
    I needed a good night's sleep and got one.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a $50 refundable damage deposit that wasn't disclosed prior to booking. There were quite a few longterm residents hanging outside. No problems, but disconcerting because it was unexpected. In room coffeemaker wasn't clean. Nice shampoo and body wash, but no actual soap. Great location, but no direct access from main road. Was a bit hard to find.

    In room refrigerator and microwave were very convenient. Staff was exceptionally accommodating.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No in room courtesy coffee. No trash container in the room. Noisy machinery in the vicinity.

    Price and location.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    6.0
    a good night sleep for little money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    noisy, smelling, and a non-trustable lock

    It is a somewhat shabby motel for a cheap price. Noise, smokers around, long hallways, and a lock which did not look trustable. But fair enough we had a good night sleep for little money.

    Stayed in July 2023

  • Reviewed: June 1, 2023

    8.0
    Overall definitely worth it. Will be stopping here on future trips.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only things I don’t like is the door in my room that is only openable from outside the room. It has no lock inside the room. Kinda made me a little nervous safety wise. As well as the deadbolt on the room door doesn’t line up with the hole to engage. There was a tile missing a little piece of its corner and the toilet tank was a tad wobbly from people leaning back on it. But that’s it for things I found in the room I stayed. The view out the window was a bit lack luster but I’m not here for the view out the window. Other then those few things it would easily be a 10/10.

    The condition of the room was exceptionally good. I work construction and I’m able to pick up on details the average person may skim over, but in the room I stayed in I had a hard time finding much to be upset with. Who ever they had do the renovations / maintenance definitely seems to have a good eye for their craft. I had very low expectations for the price (as I stayed in more costly hotels in worse condition) but I’m pleased to have been so very wrong. The freezer/mini fridge combo is a massive bonus as at the time I’m transporting gator meat from Florida to New England for friends and family, and ice can only keep it so cold.

    Stayed in June 2023

  • Reviewed: April 8, 2023

    7.0
    Little high for week could be lower
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Noise

    No breakfast at al

    Stayed in April 2023

Showing 1 - 25

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