Reviews of Aqua Aloha Surf Waikiki 3 stars
444 Kanekapolei Street, Waikiki, Honolulu, HI 96815, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI have been coming here for a few years i like being close to everything thanks this was my daughter first time visiting vacation
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewChairs, and towels
Nothing truthfully upset me about the hotel, it was perfect
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt was good..great location the staff were friendly.
The pool was closed
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEasy check in and out. Nice cozy clean room. Budget friendly!
Nothing
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the easy check-in and check-out process, as well as the cozy, clean, and budget-friendly room. It’s always wonderful to know that our efforts to provide comfort and convenience are making a difference. We hope to welcome you back again soon! Mahalo
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the easy check-in and check-out process, as well as the cozy, clean, and budget-friendly room. It’s always wonderful to know that… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location and good price. Clean and simple room that was fully functional.
Like every hotel in Waikiki had to pay for parking
Thank you Jason for your kind words! We're glad you enjoyed our great location, value, and the clean, functional simplicity of your room. Your feedback means a lot to us. We understand that parking fees can be a concern, and you're right—most hotels in Waikīkī do have similar charges due to limited space. We appreciate your understanding and hope it didn’t impact your overall experience too much. We look forward to welcoming you back again soon mahalo
Thank you Jason for your kind words! We're glad you enjoyed our great location, value, and the clean, functional simplicity of your room. Your feedback means a lot to us. We understand that parking fees can be a concern, and you're… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean and had all amenities
Pool was closed
Thank you for your feedback! We're glad to hear you found the property clean and well-equipped with amenities. We’re sorry the pool was closed during your stay—it’s a popular feature, and we understand how disappointing that can be. We appreciate your understanding and hope to have it open for your next visit so you can enjoy the full experience. We look forward to welcoming you again soon! Mahalo
Thank you for your feedback! We're glad to hear you found the property clean and well-equipped with amenities. We’re sorry the pool was closed during your stay—it’s a popular feature, and we understand how disappointing that can be. We … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewbanging noise in room above from 3am onwards very thin walls
Mahalo Rebecca for taking the time to share your experience. We're glad you chose to stay with us and appreciate your honest feedback. We’re truly sorry to hear about the noise disturbance from the room above and the issue with sound insulation. We understand how important a restful night is, and we regret that this impacted your stay. Your comments have been shared with our team so we can explore ways to improve soundproofing and minimize disruptions for future guests. Mahalo
Mahalo Rebecca for taking the time to share your experience. We're glad you chose to stay with us and appreciate your honest feedback. We’re truly sorry to hear about the noise disturbance from the room above and the issue with sound i… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat views
Small restroom. Great otherwise.
Aloha Esperanza, Mahalo for your feedback! We're so glad you enjoyed the views and had a great overall experience. We appreciate your note about the restroom size and will keep it in mind as we continue to look for ways to improve guest comfort. We hope to welcome you back again soon! mahalo
Aloha Esperanza, Mahalo for your feedback! We're so glad you enjoyed the views and had a great overall experience. We appreciate your note about the restroom size and will keep it in mind as we continue to look for ways to improve gue… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewI like the staff!
I got sick from the hotel! The air conditioning needed to be changed. I was in there for an hour and my throat started to feel like there was dust. I brushed it off because I thought maybe its from not drinking enough water. But after I slept I woke up the next day, Ive lost my voice. And look at the Ac it says need to clean the filter. So now I'm back home really sick.
Aloha, Thank you for taking the time to share your experience. We're truly glad to hear that you appreciated our staff — we take pride in providing warm and welcoming service to all our guests. We’re very sorry to learn about the discomfort you experienced during your stay. Your feedback regarding the air conditioning unit is concerning, and we sincerely apologize for any impact it may have had on your health. We take cleanliness and maintenance seriously, and we’ve already addressed the issue with our engineering team to ensure the filter is cleaned and the unit is functioning properly. Mahalo,
Aloha, Thank you for taking the time to share your experience. We're truly glad to hear that you appreciated our staff — we take pride in providing warm and welcoming service to all our guests. We’re very sorry to learn about the disc… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLike the pool area.
I did not get my $100 deposit back!! And it only stayed 1night. It was just me! So how can I not get my deposit back??
Aloha Echo, Thank you for your inquiry regarding the $100.00 security deposit. Please note that this amount is a preauthorization hold only and is not actually billed to the guest. At checkout, we release the preauthorization hold immediately. However, the timeline for the release of funds depends on the guest’s individual bank policy. We advise guests to contact their bank directly to confirm when the hold will be lifted. In general, it may take 3 to 8 business days for the funds to be fully released. Mahalo
Aloha Echo, Thank you for your inquiry regarding the $100.00 security deposit. Please note that this amount is a preauthorization hold only and is not actually billed to the guest. At checkout, we release the preauthorization hold immedia… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewView
Nothing
Aloha Das, It's always wonderful to hear when our guests appreciate the scenery—whether it's the ocean, city skyline, or lush surroundings. Thank you for sharing your experience, and we hope to welcome you back for more beautiful moments! Mahalo
Aloha Das, It's always wonderful to hear when our guests appreciate the scenery—whether it's the ocean, city skyline, or lush surroundings. Thank you for sharing your experience, and we hope to welcome you back for more beautiful m… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe price rate
The room is very tiny it’s like a baby room four steps away from the bathroom totally it feels like a sardine inside the room and the AC Is very loud i will not recommend this place
Aloha, We're truly sorry to hear that your stay did not meet your expectations. We understand that room size and noise levels can greatly impact comfort, and we regret that this affected your experience. Your comments about the air conditioning and layout have been noted and will be shared with our team for review. We appreciate your honesty and hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Mahalo
Aloha, We're truly sorry to hear that your stay did not meet your expectations. We understand that room size and noise levels can greatly impact comfort, and we regret that this affected your experience. Your comments about the air cond… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation: close to beach & shopping/dining. Helpful and friendly staff.
We're thrilled to hear you enjoyed our convenient location near the beach and all the great shopping and dining options. Our team takes pride in providing helpful and friendly service, and it's wonderful to know that made a difference in your stay. We hope to welcome you back again soon! Mahalo
We're thrilled to hear you enjoyed our convenient location near the beach and all the great shopping and dining options. Our team takes pride in providing helpful and friendly service, and it's wonderful to know that made a differen… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified review