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  5. Reviews of Ashland Hills Hotel & Suites

Reviews of Ashland Hills Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2525 Ashland Street, Ashland, OR 97520, United States

#12 of 22 hotels in Ashland

Guests' Choice

Review Score

Based on 559 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.5

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    7.0
    Decent hotel for a trip to Ashland.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The suites have NO cooking, eating or service utensils. It is silly to have a stove, microwave and frig in the room if there is nothing to cook with.

    The front desk staff is very kind. The pool facilities are wonderful.

    Stayed in August 2025

  • Reviewed: August 28, 2025

    9.0
    Great stay, friendly staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Room cleaning only every 3 days. Should add live event to pool / court yard space.

    Fantastic!

    Stayed in August 2025

  • Reviewed: August 24, 2025

    8.0
    Good value and location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Very nice location; quiet, clean, well maintained property.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    Great place to stay in Ashland all around. I’d try to get a room on the third floor if staying again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    Strange vacuuming after midnight on the floor above us. Stayed a week and happened 2 nights. I thought I was dreaming it, until the second time. We also got some heavy steppers above us on other nights, too. That’s less in their control, but I’d definitely try to get a top floor room if possible the next go around.

    Cat friendly and accommodated an early check in. Restaurant food was excellent. Kind staff.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was super clean

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They don't offer a free breakfast. The cafe on site is ok, but service was a bit slow. I wish the coffee service was a bit better.

    The staff was friendly. The property is very well maintained. Wi-Fi was great in the room. I love that there's a lot of space for walking the dog. The pool area is wonderful.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    9.0
    An all-around terrific stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Very disappointed in Luna Cafe this year. Prices were high given what we ordered. There were no mid-point meals except one salad. Selection was very limited. Won't eat there again unless changes are made. Signage was difficult to decipher. No sign in hallway leading to pool. We followed a sign outdoors that led us on a wild goose chase.

    The room was spacious. Lots of surface space for suitcases, food, belongings. View from the windows/sliding door was serene and beautiful. The pool temperature was perfect...not too cold! Room was very quiet. Beds were comfy. Loved having two vanity sinks for our party of 3.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was not full service and did not have all menu items. However, what we had was very good !

    Proximity to Freeway. Quiet and clean

    Stayed in August 2025

  • Reviewed: August 13, 2025

    8.0
    Great stay for one night. A bit costly to bring a pet.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Luggage cart did not roll smoothly nor easily. Plus the sidewalk ramp to push it up was lifted up from one concrete part to the others so very hard time getting it into building. They need to shave down the uplift. Decor inside vintage 70’s …kind of ugly. Room numbers very rustic and cheap looking…could be much nicer.

    Room and outdoor areas and location

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    Nice property - will return if they can guarantee an ADA room as booked.
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 3 nights

    We were to receive an ADA room however were told that for soem reason the manager changed it to a regular room. This meant that there were no grab bars around the toilet nor was there a roll in shower - both of which I need due to being in a wheelchair.

    Property and grounds are very nice. The cafe and spa are great features. PArking was free and easy to find, espcially disable parking which we needed/used. Room was clean and beds comforable.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    there was quite a bit of garbage in our patio garden patch. the first night (saturday) was rather expensive. the coffee bar was poorly maintained for a mid-morning sunday.

    the location along the landscaped ravine was lovely! the patio and access to the pool and larger gardens were delightful. the in room amenities - shower, micro, beds, fridge - all worked well.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bed a little too soft for me but ok

    Great , clean

    Stayed in August 2025

  • Reviewed: August 11, 2025

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is a bit dark and dated.

    The room is spacious compare to the norm. The kids liked the pool and hot tub.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    TV station selection was lacking and no free breakfast;(

    Very quiet room on third floor, beautiful balcony with nice view Modern clean bathroom and comfy bed.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    7.0
    Great hotel location wise
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet did not flush

    The location is nice

    Stayed in August 2025

  • Reviewed: August 4, 2025

    9.0
    It was an extremely pleasant stay I would recommend it to anyone
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I would say you need more umbrellas in the pool area.

    The room was big and clean and it overlooked the pool.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I miss the complimentary breakfast but you may purchase breakfast and coffee in the cafe.

    Very clean room, towels, bathroom! Easy check-in. EV charging on site and Tesla Supercharger 1 block away.

    Stayed in July 2025

  • Reviewed: July 31, 2025

    7.0
    Our stay was just “OK.”
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    1. Thick layer of dust on top of the refrigerator. 2. Nobody arrived to set up the free breakfast. There wasn’t even coffee available. 3. The front desk did not even know that nobody had failed to set up for breakfast

    Nothing stands out

    Stayed in July 2025

  • Reviewed: July 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Luna Cafe seemed mismanaged, they were out of several items just as dinner was to start.

    The check in was smooth, the Lady at the front desk was accommodating and helpful when we had a few issues. Would definitely stay again here as we really enjoyed the pool area.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    Great overnight for road trip or stay if going to the Shakespeare festival.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Awkward access through heavy stair fire doors if not using elevator.

    Rooms are very spacious, lots of amenities on site (pool, hot tub, restaurant, laundry, fitness center), close to services, and comfortable beds. Staff were friendly.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    One night stay.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Sleeper sofa was uncomfortable to sit on. The bottom cushion kept scooting out. Could have used some larger chairs in the suites smoking area. Under kitchen sink garbage can liner didn't fit. Kept falling in the can. There is a hot plate but nothing to cook with or supplies to clean up with. No vent if you did cook something.

    Good area for smokers. Smelled clean even with it being pet friendly. Card lock to get into our section of the building. We were given a choice what floor we wanted to stay on. We were checked on by text twice if we were enjoying our stay and if we needed anything. Ample parking available. Restaurant on site. Many beautiful sitting areas around the property.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    I’d stay at this place again.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t an elevator near our room.

    It was very quiet at night. The bed was comfortable and the room was spacious.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    8.0
    Pretty darn good!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The restaurant seemed lacking. We only stopped for a drink at the bar, but the restaurant looked closed and there were no waitresses.

    Comfortable room and beds. Liked the fact you could go out on a balcony. Very nice!

    Stayed in July 2025

  • Reviewed: July 20, 2025

    8.0
    Great place to stay, just skip the cafe.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The on-site cafe, Luna cafe, was poorly managed. Staff were filling beverage orders out of sequence that customers had placed, they had dropped several cups, an espresso handle, and replaced paper filters all within a minute and not washing their hands. It was chaotic.

    Friendly service and excellent location!

    Stayed in July 2025

Showing 1 - 25

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