4880 Houston Road, Florence, KY 41042, United States of America
#6 of 31 hotels in Florence
Guests' ChoiceBased on 1020 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
9.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kimberly
United States of AmericaWe had an issue with the hair dryer, but the staff was quick to cater to our needs!
Great location with large comfortable rooms!
Stayed in May 2024
Reviewed: May 9, 2024
Barbara
United States of AmericaThe staff was very friendly and made sure the room worked for us me. My husband needed certain things because of his disabilities.
Stayed in May 2024
Reviewed: May 9, 2024
Lisa
United States of AmericaParking not enough parking spaces for the guest.
Location to everything! Easy access to Turfway Park. Staff was very nice and helpful..loved the breakfast 😋 will be returning ❤️
Stayed in May 2024
Reviewed: May 9, 2024
Wagner
United States of AmericaThe carpet is stained, but as a pet-friendly hotel, this was not unexpected. A few outlets seemed to not work.
The family suite was perfect for a big family like ours to stay all together. The little welcome gift of popcorn in the room was a nice touch, and having a kitchenette stocked with several utensils was helpful. The continental breakfast was excellent, and the breakfast hostess was very kind and helpful. I was impressed that DVD's and computers/scanners were available for guests; we were only in the area one night, but this would be a great hotel for a longer stay.
Stayed in May 2024
Reviewed: May 8, 2024
Janet
United States of AmericaIt was so easy to get checked in and they had everything set up perfect
Stayed in May 2024
Reviewed: May 7, 2024
Sean
United States of AmericaFood was ok. Don't expect much. Carpet furniture and bedding was a little dated but for the price you can't beat it.
Great prices and so very accommodating. All the conveniences of home. Satellite TV and staff is super nice. This is a mom and pop type hotel and not big corporate. Don't expect luxury. It's more like staying overnight at your grandma's house. Will be my go to when I am visiting the Cincinnati area 2-3 times a year.
Stayed in May 2024
Reviewed: May 6, 2024
Kesgard
United States of AmericaThere wasn't enough parking There was a truck, like a small moving truck, parked sideways take up 3 or 4 spots. When I got back from Lexington after midnight there were no regular parking spots. That is the only complaint I have. Michelle was wonderful and Jose was great cleaning my room
I didn't eat the breakfast, but I'm sure it was delicious
Stayed in May 2024
Reviewed: May 5, 2024
Lisa
United States of AmericaT h e lady that had checked us in both times is very nice, helpful, and courteous. She has been very welcoming.
Stayed in May 2024
Reviewed: May 5, 2024
Fry
United States of AmericaThey could add a few more options to the breakfast menu! Other than that , I totally enjoyed my stay at this fine hotel! Keep up the great work is what I'd tell the staff! They were wonderful! Top notch hotel!
The bed was comfortable! The staff was friendly and helpful! The room came with a full kitchen which you don't see often in a hotel! The breakfast was quite good! It was pretty much overall a hidden gem of a hotel especially if you are going to see the Ark Encounter or Creation Museum!
Stayed in May 2024
Reviewed: May 1, 2024
Mitchell
United States of AmericaThe mattress was a bit hard and bouncy. The pillows were to soft for my teste. But staff promptly brought me an extra pillow.
The staff was great. Very helpful and friendly
Stayed in April 2024
Reviewed: April 30, 2024
Donald
United States of AmericaI felt that the Continental breakfast was fine but my preference would have been more eggs. The description of the breakfast online could have been more clear that it is a Continental breakfast.
The location is good. The room had a kitchen which we didn't use but it was very nice. Everything was comfortable and clean. The staff was friendly.
Stayed in April 2024
Reviewed: April 30, 2024
Kathy
AustraliaThere wasn’t anything i didn’t like
Welcoming atmosphere by all staff
Stayed in April 2024
Reviewed: April 30, 2024
Tracy
United States of AmericaNo problem with property Had loud guests above us on Saturday night Our only problem with the stay
Great staff Very friendly and helpful Property well kept Good location Breakfast lady was extremely hospitable
Stayed in April 2024
Reviewed: April 29, 2024
Kathy
United States of AmericaCheck in was a little confusing, but we worked it out
Breakfast was good. Free pizza on Wednesday night was just what we needed after a long day!
Stayed in April 2024
Reviewed: April 29, 2024
Diane
United States of AmericaHard, uncomfortable bed mattress
Good and plentiful breakfast options
Stayed in April 2024
Reviewed: April 27, 2024
Jessica
United States of AmericaThe only thing I didn’t particularly like was the bed. It was a little too hard for me. There was no give but other than that it was great.
We really enjoyed everything! The location was perfect and it’s a cute hotel. We had a studio apartment style room so it was nice and spacious. It’s the halfway point from our house in Michigan to Gatlinburg Tn. The morning attendant was very kind!
Stayed in April 2024
Reviewed: April 26, 2024
Lakshmiprabha
United States of AmericaBed and pillow didn't feel clean. Lighting can be improved.
Price and location
Stayed in March 2024
Reviewed: April 26, 2024
Laura
United States of AmericaGreat location, friendly staff, comfortable accommodations, pizza night Wednesday, fantastic value $$ will be my go to hotel whenever I come back to visit my favorite zoo. Cincinnati Zoo & Botanical Gardens.
Stayed in April 2024
Reviewed: April 26, 2024
Laura
United States of AmericaHmmm, can’t think of anything I didn’t like.
Clean, comfortable, great location and the full kitchen
Stayed in April 2024
Reviewed: April 25, 2024
John
United States of AmericaThe staff was extremely nice. Had a small issue when we arrived, but the manager took care of it, and we had no other issues. It was quite a good location. I would recommend to other travelers
Stayed in April 2024
Reviewed: April 23, 2024
Sheldon
United States of AmericaRoom needs interior painting. Hallways drab.
Michelle was wonderful at checkin. Very helpful.
Stayed in April 2024
Reviewed: April 23, 2024
Linda
CanadaBreakfast was great, and included in the price. Greatly enjoyed our stay.
Stayed in April 2024
Reviewed: April 21, 2024
Sharon
United States of AmericaBathroom was close quarters..everything bunched together..it was an nice shower and clean just no room between the shower, toilet, and sink.
Stayed in April 2024
Reviewed: April 21, 2024
Mag_ellen
United States of AmericaFriendly people, quiet.
Stayed in April 2024
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