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  5. Reviews of Ashley Quarters Hotel

Reviews of Ashley Quarters Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4880 Houston Road, Florence, KY 41042, United States of America

#6 of 31 hotels in Florence

Guests' Choice

Review Score

Based on 1020 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Great location, comfortable rooms, great staff!
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We had an issue with the hair dryer, but the staff was quick to cater to our needs!

    Great location with large comfortable rooms!

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Overnight stay
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very friendly and made sure the room worked for us me. My husband needed certain things because of his disabilities.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Couple
    • Deluxe King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking not enough parking spaces for the guest.

    Location to everything! Easy access to Turfway Park. Staff was very nice and helpful..loved the breakfast 😋 will be returning ❤️

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Great place for families
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet is stained, but as a pet-friendly hotel, this was not unexpected. A few outlets seemed to not work.

    The family suite was perfect for a big family like ours to stay all together. The little welcome gift of popcorn in the room was a nice touch, and having a kitchenette stocked with several utensils was helpful. The continental breakfast was excellent, and the breakfast hostess was very kind and helpful. I was impressed that DVD's and computers/scanners were available for guests; we were only in the area one night, but this would be a great hotel for a longer stay.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Exceptional
    • Family with young children
    • Deluxe King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was so easy to get checked in and they had everything set up perfect

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Worth it. Pretentious people... go somewhere else.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Food was ok. Don't expect much. Carpet furniture and bedding was a little dated but for the price you can't beat it.

    Great prices and so very accommodating. All the conveniences of home. Satellite TV and staff is super nice. This is a mom and pop type hotel and not big corporate. Don't expect luxury. It's more like staying overnight at your grandma's house. Will be my go to when I am visiting the Cincinnati area 2-3 times a year.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Fantastic
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn't enough parking There was a truck, like a small moving truck, parked sideways take up 3 or 4 spots. When I got back from Lexington after midnight there were no regular parking spots. That is the only complaint I have. Michelle was wonderful and Jose was great cleaning my room

    I didn't eat the breakfast, but I'm sure it was delicious

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    T h e lady that had checked us in both times is very nice, helpful, and courteous. She has been very welcoming.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Great little hidden Gem of a hotel in Florence, Kentucky!
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Sofa Bed
    • Stayed 2 nights

    They could add a few more options to the breakfast menu! Other than that , I totally enjoyed my stay at this fine hotel! Keep up the great work is what I'd tell the staff! They were wonderful! Top notch hotel!

    The bed was comfortable! The staff was friendly and helpful! The room came with a full kitchen which you don't see often in a hotel! The breakfast was quite good! It was pretty much overall a hidden gem of a hotel especially if you are going to see the Ark Encounter or Creation Museum!

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    The stay was very good. I never stayed at a ** privately owned hotel so I had to get used to It.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was a bit hard and bouncy. The pillows were to soft for my teste. But staff promptly brought me an extra pillow.

    The staff was great. Very helpful and friendly

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    The stay was very good.
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I felt that the Continental breakfast was fine but my preference would have been more eggs. The description of the breakfast online could have been more clear that it is a Continental breakfast.

    The location is good. The room had a kitchen which we didn't use but it was very nice. Everything was comfortable and clean. The staff was friendly.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Wish I could have stayed longer
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    There wasn’t anything i didn’t like

    Welcoming atmosphere by all staff

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Our Anniversary getaway-
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No problem with property Had loud guests above us on Saturday night Our only problem with the stay

    Great staff Very friendly and helpful Property well kept Good location Breakfast lady was extremely hospitable

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    A nice place with nice folks near the attractions we visited
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    Check in was a little confusing, but we worked it out

    Breakfast was good. Free pizza on Wednesday night was just what we needed after a long day!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Pleasant staff, decent rooms, need updating
    • Leisure trip
    • Group
    • Deluxe King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard, uncomfortable bed mattress

    Good and plentiful breakfast options

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Perfect for a quick trip or getaway.
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I didn’t particularly like was the bed. It was a little too hard for me. There was no give but other than that it was great.

    We really enjoyed everything! The location was perfect and it’s a cute hotel. We had a studio apartment style room so it was nice and spacious. It’s the halfway point from our house in Michigan to Gatlinburg Tn. The morning attendant was very kind!

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed and pillow didn't feel clean. Lighting can be improved.

    Price and location

    Stayed in March 2024

  • Reviewed: April 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, friendly staff, comfortable accommodations, pizza night Wednesday, fantastic value $$ will be my go to hotel whenever I come back to visit my favorite zoo. Cincinnati Zoo & Botanical Gardens.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Hmmm, can’t think of anything I didn’t like.

    Clean, comfortable, great location and the full kitchen

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was extremely nice. Had a small issue when we arrived, but the manager took care of it, and we had no other issues. It was quite a good location. I would recommend to other travelers

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    I would definitely stay should I return to Cinci.
    • Leisure trip
    • Travelers with friends
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs interior painting. Hallways drab.

    Michelle was wonderful at checkin. Very helpful.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    Breakfast was great, and included in the price. Greatly enjoyed our stay.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was close quarters..everything bunched together..it was an nice shower and clean just no room between the shower, toilet, and sink.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Perfect overnight restful stop - great amenities.
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night

    Friendly people, quiet.

    Stayed in April 2024

Showing 1 - 25

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