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  5. Reviews of Ashmore Inn and Suites Lubbock

Reviews of Ashmore Inn and Suites Lubbock 3 stars

4019 South Loop 289, Lubbock, TX 79423, United States

#27 of 80 hotels in Lubbock

Guests' Choice

Review score

Based on 1016 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 31 August 2025

    6.0
    staff was very nice, but won’t come back
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    it was dirty. i found weird stains on the bedding, chair and towels. the hotel also has a pretty bad smell. definitely don’t recommend

    i like to property near by stores and restaurants.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    When I made my reservation it was for a King Suite that had a separate sitting area but that is not the room I was given. I was told that do to inventory, I was given the room that was given and that my rate could be adjusted but never happened

    Everything with the room was good

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Pretty, non chain like hotel in great location with great views.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Communication isssues.

    View of pool, staff, location

    Stayed in July 2025

  • Reviewed: 27 August 2025

    7.0
    Rooms are comfortable and clean just looks like the people working are overwhelmed and need help.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    I went downstairs a few times to ask for something and the one person there was very busy.

    Looks like more staff are needed on site. I witnessed one person checking guests in, and she was also the only one answering the phone and prepping breakfast.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Decent, but could have been better.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    No parking for my truck and trailer it was towing. I was told it wouldn’t be a problem, but I had to park it at a nearby business. The four alarm in my room was sitting on the desk with no batteries. It was not operational. No elevator to the second floor. I didn’t have many bags but was very tired and it would have been nice not to climb stairs.

    Good location

    Stayed in August 2025

  • Reviewed: 25 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room I booked for was not the room I got it was way smaller and there was black mold along the ceiling

    I loved how friendly and helpful the staff was. Everyone was very pleasant

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location was good; value of hotel is great. This is a clean and safe hotel but not very fancy.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Never left enough towels, had a 2 queen bed room with 4 persons and only 2 towels, maid said didn't have enough had to go to front desk for more towels, also had trouble getting tv to turn on and called front desk and no one ever showed up. I think you are short staffed.

    Price and location

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    Pretty good
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A few things around the room were broken but nothing functional

    It was very inexpensive but still nice

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Clean and quiet

    Stayed in August 2025

  • Reviewed: 13 August 2025

    6.0
    Overpriced accomodation
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Overpriced for what is it. Old, outdated motel. The only laundry facilities in the hotel were out of order. Breakfast options were limited. Stained towels and sheets in the room.

    Good location

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Value was average but misrepresent nonsmoking
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Booked no smoking room. Inside room was no smoking sign but the room reeked of smoke. Diffebtly not a none smoking room

    Nice facility and room appointment. Staff was friendly

    Stayed in August 2025

  • Reviewed: 11 August 2025

    6.0
    They need better maintenance in rooms and more food for breakfast.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    My shower didn’t work. There was no breakfast when I went to down to eat. No creamer for coffee. I asked for creamer and they didn’t have any at all. The staff tried to give me some milk that was 2 days expired.😡

    It was ok

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    The location of the hotel is good and the stay was definitely sufficient the continental breakfast lacked a little but w
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was dark

    It was clean and the staff was friendly and efficient

    Stayed in July 2025

  • Reviewed: 5 August 2025

    6.0
    It was short and sweet! We got what we paid for! At least my son had a good time in the pool!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was ok could have been a little cleaner but nothing to complain about.

    The breakfast was disappointing it was rushed because she was late and the food wasn't great.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Did its job.
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 8 nights
    • Submitted via mobile

    Maintenance/Cleaning (2-3 males and one petite female) staff were kinda creepy hanging outside the annex building smoking and glaring at all hours of the night. The bed was hard and the pillows were not comfortable, the room smelled like crawfish and it was coming from the freezer in the mini fridge. AC unit didn’t function properly.

    The location and the front desk staff.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    A pleasant layout but a few problems.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s old and doesn’t seem very well kept up. My shower was out of hot water and in fact there was not much water. Someone caused the door to the outside from my hallway to be locked and it meant a very long walk to my car from my room and staff was not particularly helpful. Pool was very murky. Breakfast was not great and coffee very weak.

    I loved the layout of this motel. I could just go out my sliding glass door to use the pool or just sit outside.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    7.0
    It was a great place when I started staying there. 2 years ago very disapponted how it has gone down hill.
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They trying and overview of the job people are doing. They are working on remodeling. The people that are doing it are doing a messy job. The house keepers need to be checked. Rooms need to be checked to make sure everything is working. I have stayed two week ends in a row and have had problems. The wash cloth looked like they had pee on them. And the couch looked like someone peered or spilled something on it.

    It is close to the Temple and food places.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet was a little underwhelming.

    Location

    Stayed in June 2025

  • Reviewed: 26 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Only 1 clean towel, there was a pile of dirty towels in the bathroom. Looked like the maid just forgot to pick them up

    Clean comfy bed & awesome air conditioner

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I didn't have access to an elevator and the water slowly drained while taking a shower.

    The location was great

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Convenient and good value
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    This place isn’t fancy but it is clean, safe, and a good value. They also have a nice pool; it was easy to get from here to Texas Tech.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    Okay facility
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    No elevator Wife has a bad hip and had to walk Upstairs

    Location Price

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Hot tub and pool

    Stayed in June 2025

Showing 1 – 25

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