4019 South Loop 289, Lubbock, TX 79423, United States
#27 of 80 hotels in Lubbock
Guests' ChoiceBased on 1016 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.5
Facilities
7.4
Staff
8.5
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 31 August 2025
Crista
United Statesit was dirty. i found weird stains on the bedding, chair and towels. the hotel also has a pretty bad smell. definitely don’t recommend
i like to property near by stores and restaurants.
Stayed in August 2025
Reviewed: 31 August 2025
Melissa
United StatesWhen I made my reservation it was for a King Suite that had a separate sitting area but that is not the room I was given. I was told that do to inventory, I was given the room that was given and that my rate could be adjusted but never happened
Everything with the room was good
Stayed in August 2025
Reviewed: 27 August 2025
Laurenn
United StatesCommunication isssues.
View of pool, staff, location
Stayed in July 2025
Reviewed: 27 August 2025
Amador
United StatesI went downstairs a few times to ask for something and the one person there was very busy.
Looks like more staff are needed on site. I witnessed one person checking guests in, and she was also the only one answering the phone and prepping breakfast.
Stayed in August 2025
Reviewed: 25 August 2025
Michelle
United StatesNo parking for my truck and trailer it was towing. I was told it wouldn’t be a problem, but I had to park it at a nearby business. The four alarm in my room was sitting on the desk with no batteries. It was not operational. No elevator to the second floor. I didn’t have many bags but was very tired and it would have been nice not to climb stairs.
Good location
Stayed in August 2025
Reviewed: 25 August 2025
Trevino
United StatesThe room I booked for was not the room I got it was way smaller and there was black mold along the ceiling
I loved how friendly and helpful the staff was. Everyone was very pleasant
Stayed in August 2025
Reviewed: 23 August 2025
Vanessa
United StatesLocation was good; value of hotel is great. This is a clean and safe hotel but not very fancy.
Stayed in August 2025
Reviewed: 20 August 2025
Ricardo
United StatesNever left enough towels, had a 2 queen bed room with 4 persons and only 2 towels, maid said didn't have enough had to go to front desk for more towels, also had trouble getting tv to turn on and called front desk and no one ever showed up. I think you are short staffed.
Price and location
Stayed in August 2025
Reviewed: 19 August 2025
Mary
United StatesA few things around the room were broken but nothing functional
It was very inexpensive but still nice
Stayed in August 2025
Reviewed: 16 August 2025
Joshua
United StatesEverything was good
Clean and quiet
Stayed in August 2025
Reviewed: 13 August 2025
Amelia
AustraliaOverpriced for what is it. Old, outdated motel. The only laundry facilities in the hotel were out of order. Breakfast options were limited. Stained towels and sheets in the room.
Good location
Stayed in August 2025
Reviewed: 11 August 2025
Laszlo
United StatesBooked no smoking room. Inside room was no smoking sign but the room reeked of smoke. Diffebtly not a none smoking room
Nice facility and room appointment. Staff was friendly
Stayed in August 2025
Reviewed: 11 August 2025
Antonio
United StatesMy shower didn’t work. There was no breakfast when I went to down to eat. No creamer for coffee. I asked for creamer and they didn’t have any at all. The staff tried to give me some milk that was 2 days expired.😡
It was ok
Stayed in August 2025
Reviewed: 5 August 2025
Bryn
United StatesThe parking lot was dark
It was clean and the staff was friendly and efficient
Stayed in July 2025
Reviewed: 5 August 2025
Gonzales
United StatesThe room was ok could have been a little cleaner but nothing to complain about.
The breakfast was disappointing it was rushed because she was late and the food wasn't great.
Stayed in August 2025
Reviewed: 4 August 2025
Reid
United StatesMaintenance/Cleaning (2-3 males and one petite female) staff were kinda creepy hanging outside the annex building smoking and glaring at all hours of the night. The bed was hard and the pillows were not comfortable, the room smelled like crawfish and it was coming from the freezer in the mini fridge. AC unit didn’t function properly.
The location and the front desk staff.
Stayed in August 2025
Reviewed: 4 August 2025
Pat
United StatesIt’s old and doesn’t seem very well kept up. My shower was out of hot water and in fact there was not much water. Someone caused the door to the outside from my hallway to be locked and it meant a very long walk to my car from my room and staff was not particularly helpful. Pool was very murky. Breakfast was not great and coffee very weak.
I loved the layout of this motel. I could just go out my sliding glass door to use the pool or just sit outside.
Stayed in July 2025
Reviewed: 3 August 2025
Ila
United StatesThey trying and overview of the job people are doing. They are working on remodeling. The people that are doing it are doing a messy job. The house keepers need to be checked. Rooms need to be checked to make sure everything is working. I have stayed two week ends in a row and have had problems. The wash cloth looked like they had pee on them. And the couch looked like someone peered or spilled something on it.
It is close to the Temple and food places.
Stayed in August 2025
Reviewed: 30 July 2025
Michelle
United StatesBreakfast buffet was a little underwhelming.
Location
Stayed in June 2025
Reviewed: 26 July 2025
Robb
United StatesOnly 1 clean towel, there was a pile of dirty towels in the bathroom. Looked like the maid just forgot to pick them up
Clean comfy bed & awesome air conditioner
Stayed in July 2025
Reviewed: 25 July 2025
Mack
United StatesI didn't have access to an elevator and the water slowly drained while taking a shower.
The location was great
Stayed in July 2025
Reviewed: 17 July 2025
Vanessa
United StatesThis place isn’t fancy but it is clean, safe, and a good value. They also have a nice pool; it was easy to get from here to Texas Tech.
Stayed in July 2025
Reviewed: 4 July 2025
William
United StatesNo elevator Wife has a bad hip and had to walk Upstairs
Location Price
Stayed in July 2025
Reviewed: 2 July 2025
Eric
United StatesHot tub and pool
Stayed in June 2025
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