8400 Airport Boulevard, Juneau, AK 99801, United States
#6 of 16 hotels in Juneau
Guests' ChoiceBased on 47 hotel reviews
7.1Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
7.4
Staff
8.0
Value for money
6.6
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: July 7, 2025
John
AustraliaRoom was way too hot. No cooling available.
Stayed in July 2025
Reviewed: September 5, 2024
Judith
United StatesBad location! Lots of vagrants/unhoused people in immediate area (surrounding woods, etc, littered with trash and camps). Parking lots were NOT well lighted, did not feel safe to walk dogs after datk. My car was rifled when parked by designated "dog area" which is behind building and where I was told to park. Don't park back there!
Nice, comfortable, large rooms, good bed, clean. Decent mid-range hotel. Kind of a "Super 8" type property. Quiet, not much noise except from airport traffic - runways are just a few blocks away.
Stayed in September 2024
Reviewed: July 23, 2024
David
United StatesNo food and not easy to walk to any place with food.
Close to airport.
Stayed in June 2024
Reviewed: July 7, 2024
Jane
United StatesThere was no place close to get a meal. Good thing we ate dinner before hand and then just got breakfast at the airport. They had coffee and tea in the lobby. There was a kitchenette in our spacious room, but we got to the hotel by city bus so had no way to go out and buy food.
The hotel had everything that we needed to transition from our expedition cruise to the next leg of our trip - flying out of the airport to Anchorage to do more sight seeing by land up there. The laundry room was SO HELPFUL. We were able to wash our clothes, buy a snack from the machine. The next morning we just walked to the airport rolling our carryon suitcases, which was a first time experience!
Stayed in July 2024
Reviewed: July 27, 2023
Gianpaolo
ItalyIt is far from downtown... I guess it is convenient just for the airport. Not many places to eat in walking distance anyway, but this is not hotel's fault.
Staff was excellent and supportive to give us a place to work on the checkout date! Rooms were spacious and clean!
Stayed in June 2023
Reviewed: September 17, 2022
Raymond
United Stateslocated on a side street
walking distance to airport
Stayed in September 2022
Reviewed: September 16, 2022
Richard
United StatesWhile the location we thought was ideal—- near airport— not having a shuttle service to airport was our major disappointment and we had to arrange limo service that cost more than hotel stay just to make it to our last few miles. It would be better to have stayed downtown Juneau
Stayed in August 2022
Reviewed: July 24, 2025
Ellen
United StatesHad laundry facilities but no way to get quarters to run machines. Suggestion was to go back into town 20 minutes. Also could not give any suggestions for walkable restaurants even though we found some
Stayed in July 2025
Reviewed: June 24, 2025
Tom
United StatesThe McDonalds which is a short distance away is a joke. Reasons? Not a good place to eat...
Convenient to airport. Away from downtown and the gobs of tourists. Convenient places we wanted to visit..
Stayed in May 2025
Reviewed: July 24, 2024
Tim
United StatesRestaurant not open, no air or fan
Stayed in July 2024
Reviewed: July 7, 2024
Vitalii
Ukrainedid not like. the staff checked us in with the dog, and after 3 days, they issued an additional bill for the dog, and after 3 days we were asked to move to another room. No one helped us move our things, and we ourselves were forced to walk from one floor to another. As a result, with this relocation we left our pillow in the room, but the next day when we contacted the reception, the manager said that the pillow was not there. They stole our pillow, moved us to another room, and charged us additional money for the dog, 3 days after check-in. for 6 nights we paid about $2100.
I liked it, clean, bright, well-kept room.
Stayed in July 2024
Reviewed: June 17, 2024
Hazel
United StatesThey should clean our room. They never clean our room within 5 days of our stay. I request it but they never come and clean it.
We never eat breakfast in hotel
Stayed in June 2024
Reviewed: April 15, 2024
Greg
United StatesN/A
Location is near the airport. The room was very clean and well equipped with kitchen supplies. Communication pre-visit was very good, explaining their check-in and check-out times, which matter a lot in my flight schedule; early morning and very late-night. Security is good here also. Spacious room, comfortable bed.
Stayed in April 2024
Reviewed: February 17, 2024
James
United StatesThey could use a shuttle o the airport
Very clean and well set up
Stayed in January 2024
Reviewed: August 17, 2023
Karilyn
United StatesEverything was great, zero issues.
Clean. Condition of room was great. Staff was friendly.
Stayed in July 2023
Reviewed: July 29, 2023
Marvin
United StatesDidn't have breakfast at the hotel. Great location.
Stayed in July 2023
Reviewed: July 8, 2023
Edward
United StatesConvenient to the airport.
Stayed in July 2023
Reviewed: June 15, 2023
Robert
United StatesSome kind of contention breakfast should be offered.
No breakfast offered
Stayed in June 2023
Reviewed: June 14, 2023
Cheryl
United StatesThe comfort.
Stayed in June 2023
Reviewed: April 20, 2023
Bethany
United StatesI had a dakine tumbler , nixion watch and medication stolen . House keeping had a problem. With cleaning my room on request
The beds and the space . Friendly helpful staff
Stayed in April 2023
Reviewed: November 11, 2022
Brunscher
United StatesGreat hotel especially because it's near the airport.the rooms are spacious and nice. It's also near lots of good places to eat like Donna's. We also ate at the hanger and the Junrau restaurant
Stayed in November 2022
Reviewed: November 30, 2023
Anonymous
United StatesNo breakfast
Quiet, enough space
Stayed in November 2023
Reviewed: November 19, 2024
Boyd
United StatesThere are no comments available for this review
Stayed in November 2024
Reviewed: August 19, 2024
Vicki
United StatesThere are no comments available for this review
Stayed in August 2024
Showing 1 - 25
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