Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Hawaii hotel reviews
  4. Kihei hotel reviews
  5. Reviews of Hilton Grand Vacations Club Maui Bay Villas

Reviews of Hilton Grand Vacations Club Maui Bay Villas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

575 South Kihei Road, Kihei, HI 96753, United States

#53 of 145 hotels in Kihei

Guests' Choice

Review Score

Based on 22 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    7.1

  • Facilities

    8.0

  • Staff

    7.7

  • Value for money

    7.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 22

  • Reviewed: April 25, 2025

    8.0
    Great place for families.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Their gym area is very small, given how big the resort is. When we first got to the room housekeeping left some trash on one of the beds. The second time, housekeeping left used gloves on the TV stand

    The staff on site were extremely helpful and super nice. All the staff you came across always said hi to you. The rooms were awesome

    Stayed in April 2025

  • Reviewed: March 10, 2025

    9.0
    Great stay with family and lots of room with lots of features like washer/dryer, kitchen, etc.
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 8 nights

    Beach club and beach was disappointing and you needed separate key that had a limited availability.

    pools, two bedroom unit with kitchen and washer/dryer. location great.

    Stayed in March 2025

  • Reviewed: January 7, 2025

    8.0
    Modern rooms, close to the beach
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    It seemed like a lot of areas were closed because of not being open and the keys sometimes didn’t work. I found the front desk staff to be quite rude and off putting. For example I received countless automated texts asking me to come to the front desk for a gift as I am a Hilton honors member. When I went to the front I was handed a sheet of paper with activities and told this was my “gift”. Parking was a little sparse and we often had to park far away.

    I really enjoyed the facilities and the decor was excellent. The pool areas were nice and they were clean.

    Stayed in December 2024

  • Reviewed: March 28, 2024

    8.0
    Comfortable and beautiful. Concerige helpful
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Resort View
    • Stayed 12 nights
    • Submitted from a mobile device

    Construction. Time share pressure

    New facilities. No activities like hilton by kona. Love bidets

    Stayed in March 2024

  • Reviewed: January 20, 2024

    9.0
    Enjoyed our first visit to Maui Hilton Villas however, the Hilton Maui Villas requires more amenities for the size of th
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Resort View
    • Stayed 5 nights
    • Submitted from a mobile device

    Rain flooded the main exit road and interrupted the pool and bar service.

    Wonderful rooms and a Nice property with plenty of potential.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Property is good but staff is not friendly and not flexible
    • Leisure trip
    • Group
    • One-Bedroom Premier Penthouse Suite with Ocean View
    • Stayed 3 nights

    Staff was not good, not friendly and not flexible

    Property is new and clean

    Stayed in December 2023

  • Reviewed: September 14, 2023

    8.0
    We loved it! Large, comfortable two-bedroom accommodations for a family of six!
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 2 nights

    Not a complaint, just suggestions: Perhaps some written information about how to operate some thoughtful items such as room darkening shades or bathroom furnishings would be helpful. As a new establishment the staff members were also new and not thoroughly familiar with all of procedures and operation of all appliances, furnishings, etc. Terminology was also unfamiliar to some new employees. Directions and instructions provided by some employees has us walking often in the wrong direction (and the property is huge!)

    Beautiful, well furnished with all of the latest amenities. The condo/villa we had a very well-furnished kitchen with good appliances and even a rice cooker! We prepared our own breakfast every morning. Everything in our unit was comfortable and well appointed. Staff was very friendly.

    Stayed in July 2023

  • Reviewed: February 14, 2025

    2.0
    disappointed honeymooners
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 7 nights

    We didnt have access to the beach club or the beach pool / hotttub - which was why we booked this place We went for our honey moon and not once did that get acknowledged even tho I told the front desk Our views to our room was looking over a construction zone We couldnt make it to the first night stay because of the storm and they hotel refused to refund us - even though over 1/2 the resort wasnt even usable!! and the streets were closed around it

    The rooms were the only thing we liked

    Stayed in February 2025

  • Reviewed: November 23, 2024

    1.0
    Unfortunately, we’ve experienced harassment and discrimination. We’re mixed race family. We were treated very poorly and
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    The staff have very poor service except the bellhops.

    The actual unit was comfortable.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night

    the restaurant to be open. It was only supposed to be closed on the monday, however it was also shut on the sunday.

    lovely staff great and great facilities. the kids loved the pool and the slide.

    Stayed in October 2024

  • Reviewed: August 12, 2024

    10
    Relaxing and comfortable stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 3 nights

    Location not ideal, not much around the area for tourists. No restaurants or shops to walk to. Area is very windy in the afternoon. Large pool slide is open only on certain hours so we didn't get to use it. Need towel cards for towels, inconvenient.

    Housekeeping services while we stayed, place is new and modern and very clean. We felt just at home. Lots of security around so we felt safe. My toddler accidentally left the room without us knowing and they found him and brought him back. Great game room and gym on site.

    Stayed in August 2024

  • Reviewed: January 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Resort View
    • Stayed 7 nights
    • Submitted from a mobile device

    Great place to stay. Great staff and amenities!

    Stayed in January 2024

  • Reviewed: August 23, 2023

    10
    A wonderful family (17 of us) vacation.
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Construction going on. No restaurant on property.

    Newer - modern and spacious. Grounds beautiful. We were in first floor -nice to walk out to the garden area. Wasn’t sure about staying in Kihei-but ended up loving the area away from all the big resorts.

    Stayed in August 2023

  • Reviewed: July 10, 2023

    5.0
    This facility is new and should improve in the future with more staff training and experience.
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 3 nights

    Staff members were not well trained and not familiar with the contents of rooms and often did not respond to requests because of language needs. Over time this should improve. How can a facility run out of coffee? Unbelievable! Five days without coffee!

    Nice, new facilities. Clean, quiet, great furnishings and great kitchen appliances. Staff members were friendly, courteous, and tried to be helpful.

    Stayed in July 2023

  • Reviewed: March 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: January 27, 2025

    9.0
    Wonderful
    • Couple
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: August 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Resort View, Full Kitchen, Sofabed & Balcony
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: July 23, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Resort View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: January 4, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • One-Bedroom Double Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: January 1, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • One-Bedroom King Suite with Resort View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 22

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!