Reviews of At The Helm Hotel 5 stars

It was modern, clean and had many extra special touches.

The window coverings did not block out light from the outside..

Very clean and comfortable. The breakfast is delivered to your room and was delicious.

We were the only ones in the Hotel. No services on arrival. No bar and no dinner service until last night. The breakfast cooks and food were great. The WEB site should have informed us were were off season with limited amenities. For the Price, we would likely have gone elsewhere.

We were the only ones in the Hotel. No services on arrival. No bar and no dinner service until last night. The breakfast cooks and food were great. The WEB site should have informed us were were off season with limited amenities. For the Price, we would likely have gone elsewhere.

The whole trip was for our 25th Wedding anniversary and we were not disappointed. Only one thing was the fact we went on a Wednesday and everything is closed in town. The hotel has a pub and food which would have been nice since we had a very difficult time finding somewhere to eat Over all the trip was really nice.

The hotel is beautiful. For the money spent, it would have been nice to have all the amenities.lack of open restaurants.

The service was super friendly and we felt like family or special guests with breakfast delivered to our room, a table held for us after hours for dinner and so much more. The Blazer room was upscale with lots of space nice furnishing a great view and convient location.My husband was in a walking boot and he could get everywhere easily. Spa and Sauna were available. The place was quiet even being on ground level next to the Saturday market. Excellent quality windows to keep privacy, openness and peace.

The hotel and pub is housed in a repurposed or old building so there are some quirks like exposed pipes, a tiny dining room, some uneven floor and some worn out decor but the hospitality and fantastic food make that all irrelevant. 1 chef (who was magnificent) and 1 server did delay dinner service when the dining room was full @20 people but it was worth the wait!

french toast, bacon and orange juice. one complimentary drink per guest upon arrival

The lights are very very dim in the hallway. The staff for the front desk is the same as one serving the in house restaurant. There is no staff available after the restaurant is closed down at 9 pm. This explained why no one answered the calls prior to our arrival. We paid $345 with reservation of 5 weeks in advance. Do not ask for milk. They offer nothing else.

Beautiful hotel in a very interesting location. The room was very large.

The wifi worked very poorly and the breakfast was also not very plentiful.

Multiple times staying here. The staff is always courteous. The rooms are clean bright. We appreciate the great breakfast in our room and the welcome cocktail when we arrive.

That I could not stay longer.

Very good food, fantastic friendly staff, comfy rooms. Location right on the docks in a sleepy fishing village quiteclose to Cape Disappointment.

Nothing….

The staff was exceedingly accommodating! This property is a tucked-away gem. Our vision of a quiet getaway was fulfilled. The in-room Nespresso machine provided a bold coffee beverage to start the day.

We liked everything!

It was a great getaway for the wife and I Having no kids around was really relaxing

It was a great hotel Next time I will request a room on the water side The parking lot side gets really loud about 4am with fisherman coming to work To be expected in a fishing town I would still come again tho

Bed and room were nice.

Staff was ignorant to the point of stupidity. I don't think anyone in the establishment has ever taken a course in hospitality. The price is astronomical for the room. No AC, window above kitchen vent. Found staff in my room when the do not disturb sign was hung outside. Staff didn't know if the sauna/hot tub had a cleaning schedule. One staff member was so needy I felt I had to take care of them. The TV was no where near the 50" that was advertised.

Location and the food is always great

We have stayed here several times over the past 3 years and seems to be getting worse over time. The last two times we were never given our free drinks at the pub. Never offered breakfast that is supposed to be included. The facility has no air conditioning so you only get a slight breeze with the window open. However the the first floor room windows open up to the patio. It is either deal with the heat or deal with the noise. The newer staff is far less helpful than the older staff. They don't answer the phone and don't call back after leaving messages. Lets not forget about the tiny pillows that are super uncomfortable

Breakfast was very good. Didn't realize when we booked a Wednesday that the whole town would be shut down. We were going to eat at the pub but had to leave because nothing was open. Was a very nice room but overpriced with nothing else open.

Overpriced and the town was closed.

Breakfast was more then expected and so delicious!

Sorry the restaurant was closed.

Very good location, breakfast was acceptable. Bathroom was roomy and the shower was excellent.

Thought I was getting a room with a view of the harbor, got one with a view of the parking lot. The restaurant and pub were closed both days we were there.