Nothing! We loved our stay!

The beds. The quiet rooms. The coffee and muffins in the morning!

Stayed in August 2025

The room size was a bit cramped. This was offset by a nice view and lovely amenities within the room (e.g., automatic blinds, wonderful shower with strong water pressure, nicely scented soaps, and Apple TV enable TV). There was plenty of storage, plus a comfortable bed and pillows.

The location was wonderful for our short 2-day business trip. We were able to walk around the downtown area, walk down by the river and across to the park. There were plenty of restaurants, night life, and shopping. We felt safe in the area around the hotel.

Stayed in July 2025

While the hotel had many great features, cleanliness was noticeably lacking. The floors, particularly in the bathroom and along the edges of the room, felt sticky, and the bed sheets were uncomfortably rough. The fitness center was especially unclean, with a visible layer of dirt on the floor. Before using the exercise mats, I wiped them down with the provided disinfecting towelettes, which came away black—clearly indicating they hadn’t been properly cleaned. Although the front desk staff were friendly, they offered minimal guidance regarding the hotel’s facilities and directions, which made navigating the amenities a bit challenging.

The hotel's restaurants were outstanding, offering exceptional dining experiences. The room featured modern, tasteful decor that created a comfortable and stylish atmosphere. The spacious fitness area was well-equipped with a wide variety of machines, and the spa was a delightful bonus that added to the overall relaxation.

Stayed in May 2025

Finest hotel I have stayed in this year staff excellent, amenities outstanding, atmosphere for royalty

Stayed in April 2025

Nothing. This is a great hotel

Having stayed at Proper Santa Monica I definitely wanted to book this hotel. It was just as good as the Proper hotel in Santa Monica. Wonderful reception, nice drinking and dining options, fantastic food and drink, and wonderful ambience. The gym is among the best hotel gyms I have ever been to. And I'm picky about gyms!

Stayed in March 2025

The hotel was amazing. The staff were incredibly kind , they gave me an yo grade upon arrival. The bed is heaven and every design detail is perfect.

Stayed in March 2025

It was excellent

Stayed in January 2025

There was a fire alarm at 6am which was annoying, but apart from that it was fab!

Cool, stylish hotel

Stayed in December 2024

The ground floor bar and restaurant areas were very very busy at nights - uncomfortably so as a hotel resident making it less inviting space to spend any time in.

Modern hotel in great downtown location. Lovey choice of bars and restaurants onsite. My wife used the Verbena Spa and exclaimed it was one of the bet treatments she had ever had. Lovely touch receiving a bottle of prosecco delivered to the room on arrival. The Quill Room was a lovely bar - good for some lite bites and drinks. Roof top pool and swim up bar was a nice sun trap - staff were very attentive and made sure we were well looked after.

Stayed in September 2024

Food and beverage charges through the roof Usual American tipping issues

Super efficient staff, quiet room

Stayed in September 2024

Nothing we loved everything about it

Absolutely loved everything about this hotel The staff were magnificent and the facilities were second to none Great location

Stayed in August 2024

The food in the hotel was good, but not great.

Beautiful and comfortable hotel. Everything is of good quality

Stayed in August 2024

Nothing, it was perfect!

The staff and concierge were incredibly helpful and helped make it a special stay for our special occasion.

Stayed in July 2024

Great hotel with exceptional service. Can’t wait to come back.

Stayed in July 2024

The vibe is just right, the design is great, the employees all very helpful.

Stayed in July 2024

Felt impersonal. The view from the pool deck was of a power plant & a homeless encampment. Not the hotel's fault, but a stark comparison to the posh vibe of the hotel.

Unique and posh

Stayed in June 2024

This hotel is everting you would expect and more from the Design Hotel Group. It's ineriors are exquisitely decorated with every attention given to detail. To compliment the interiors were the exceptional service of the staff. They where attentive, friendly and always helpful. Even our kids agreed that this was the best hotel they have ever been to. The facilities where excellent and we may just have had the best Margaritas we've ever tasted at the pool bar! In the evenings the lobby lounge turned into a vibrant hang out for guest and locals, which we loved. Even though we did not join in every night, it was wonderful to come back after a day of shopping or sightseeing to experience a lively atmosphere that was welcoming. Will we go back? Most definitely! It is after all, a proper hotel.

Stayed in March 2024

From the moment you are greeted at the door by the most hospitable valet staff and hotel managers - you feel at home. This hotel is a beautiful walk into the heart of Austin and we absolutely loved the quality of our rooms and the whole hotel.

Stayed in May 2024

The room are pretty small for the price and the restaurants are overpriced as well... 18 dollars for a green juice is too much

Amazing hotel, very beautiful spaces, great staff, restaurants are delicious, the gym is amazing!

Stayed in May 2024

The room had a blocked toilet on arrival. Had to be moved to another room, which turned out to be smaller.

Excellent location

Stayed in March 2024

Beautiful decoreated hotel with a great bar that catches all the vibes of this vibrant city. Amazingly attentive staff! Hotel rooms were very clean and spacious. We would come here again and can recommend this hotel to the fulliest!

Stayed in January 2024

Absolutely nothing

Always top-notch

Stayed in January 2024

The atmosphere and staff were excellent, great bars, great vibe attracting interesting people. Well done!

Stayed in January 2024

Not enough storage space for luggage and belongings

The breakfast was amazing! The location was perfect.

Stayed in November 2023