Reviews of Hotel Peppertree Bend, BW Premier Collection 4 stars
1082 Sw Yates Dr , Bend, 97702, United States
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewHotel staff was very accommodating. I am allergic to fragrances and asked the day before that they not spray air fresheners in the room. Also, had a window that could be opened.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location was perfect; great walking paths nearby. The staff, especially Reilly, was super helpful!
The bathroom drains from the floor above went right through the wall next to our bed. It was VERY noisy.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewStaff was super friendly and professional, all facilities were extremely clean and spacious, accessibility features were great. Breakfast was a good selection of sausage, eggs, potatoes, oatmeal, bagels... all yummy. Parking is very easy, lots of great handicapped parking as well. Location is convenient to lots of restaurants, shopping, recreation.
I wish the pub had been open, but we knew ahead of time it was not, but the option will be great when it's ready. The hotel is a bit pricey, but it really is on par with similar properties in the area. The only thing I really wasn't happy about was how hard the mattresses are. That's really a personal preference though.
Thank you for your response. We are happy to see that you enjoyed your stay with us. We look forward to seeing you again soon.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBeautiful town. Amazing view. Nice staff!
Thank you for your response. We are happy to see that you enjoyed your stay with us. We look forward to seeing you again soon.
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLumpy pillows that did not fit pillow cases - more like cushions No soap No kettle No milk or cold water in fridge No room service - only every 5 days Very expensive room for no services
Nil
Thank you for your response. We appreciate your feedback and look forward to seeing you again in the future to have another chance at exceeding your expectations.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLumpy pillows that were really cushion size Room serviced every 5 days No soap in shower No kettle No traveler amenities No milk in fridge
Thank you for your response. We appreciate your feedback and look forward to seeing you again in the future to have another chance at exceeding your expectations.
Reviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation- rooms were spacious and nicely updated.
There is no insulation around the plumbing. Anytime anyone above us ran a tap, shower, or flushed, it literally sounded like water was about to gush over our heads. Worst sound proofing I’ve ever experienced.
Thank you for your response. We appreciate your feedback and look forward to seeing you again in the future to have another chance at exceeding your expectations.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewWelcoming staff. Good-sized room, large bathroom and shower. Good breakfast.
Thank you for your response. We are happy to see you enjoyed your stay with us and look forward to seeing you again soon.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewWe never had maid cleaning service in our room.
Thank you so much for your response. Your feedback is extremely valuable to us. We will double check the room you were in to make sure that our housekeeping policies are posted- but for future reference housekeeping is now done only upon request. We hope to see you again soon to get another chance to earn a perfect 10 from you.
Thank you so much for your response. Your feedback is extremely valuable to us. We will double check the room you were in to make sure that our housekeeping policies are posted- but for future reference housekeeping is now done only upon re… Show more