Not worth it for the price

Nothing

Stayed in July 2025

Disliked · It appears this establishment isn't a traditional hotel, as there seem to be semi-permanent residents. My room on the third floor had no real view—unless you're fascinated by the neighbor's sink and mirror (I wasn’t). The walls were paper-thin, and I could hear EVERYTHING...no further details necessary. The remote for the 32-inch TV didn’t work, and I was given just two towels: one face towel and a larger hand towel—but nothing that resembled a proper bath towel. The bathroom sink was clogged and never fixed. There were about six holes in the walls—one stuffed with tissue—which was unsettling. The microwave was missing its turntable plate, leaving only the roller ring. The fridge reminded me of the ones you'd find in a lab. Most concerning: the smoke detector was missing entirely, with exposed wires dangling from the ceiling, bringing the total hole count to seven.

Liked · Very friendly and helpful staff. Although centrally located, the neighborhood is kinda rough...but a "San Francisco rough", meaning there's a lot of poverty and person tragedies milling about, but mostly harmless.

Stayed in July 2025

The area was real bad. It was full of homeless people and the parking was horrible. Not a good area to walk around in.

The man at the desk was so helpful. He helped with directions when we were not sure where to park and gave us all info on parking and places to get good food and drinks.

Stayed in November 2024

Unfortunately I had a terrible night 2 where due to central heating my room was way too hot, I tried to open the window and ended up having to listen to a couple having sex which was so loud it may as well been in my room so I had to close up the window again and blast the fan and then had the people upstairs stomp around until 2 am so loud not even my earphones helped. There was nothing I could do about anything that was making me uncomfortable. For the money I paid, I just don’t feel the stay matched the value.

The staff were super friendly and accommodating. One staff member was kind enough bough to wait up for me until late at night due to flight issues. The room had all I needed.

Stayed in November 2024

Was charged an extra 125.00 when I checked in and was asked for a 20.00 deposit which I didn't get back, seemed shady! The area was scary with all the homeless and some of the guests.

The manager seemed to look out for us, was helpful and nice

Stayed in September 2024

Is a lot of homeless people outside and no parking we can’t sleep because of the noise outside and the homeless people

Need more options and they have coffee but it’s very cold

Stayed in August 2024

Dirty, bathroom, missing pillows, dirty blankets, front desk,

I can’t think of anything that I have liked it!

Stayed in July 2024

This is not in a good area of town at all. We did not realize when we booked how close this is to the tenderloin.

The staff was very kind!

Stayed in June 2024

No elevator.

It was central.

Stayed in December 2023

* Moldy shower curtain * shower did not drain properly * no USB outlets * very noisy (no sound isolation between rooms) * curry smell in the whole hotel

Stayed in September 2023

The room stunk like cigarettes smoke. The noise throughout the night was absolutely unbearable. The walls are thin you can hear everything, I mean everything!

The staff was mostly helpful.

Stayed in August 2023

This was the dirtiest place you can ever imagine. The sheets weren’t cleaned or changed at all and they had multiple stains and hair on them. The room smelled like cigarettes and the fire alarms were taken out. Everything was just so dirty and dusty! Location is In Tenderloin so you already know how it’s gonna be. But the hotel door is locked and you can only get in with a key which is good. But at least the price is cheap.

Stayed in July 2023

the location is not recommended

Stayed in May 2023

This is a really rough end of town, don't take family there!

Modern enough

Stayed in April 2023

A coffee pot in room

Stayed in March 2023

Once you take a walk up the stairs you immediately realize what kind of property you have purchased for the night. There is a public shower for rooms that do not have showers within them. The room smelled of cigarettes and there was trash, dust, and the bed had a simple sheet with no cover. The bed wasn't even attached to the head board. I'm 6'4'' , the "queen sized bed" was actually a full sized bed and I couldn't not fit. That's false advertisement. There were cigarettes in the window sill. The TV was not functional. I had to leave immediately.

Service was quick and I was able to check in with ease.

Stayed in February 2023

The room and the bathroom was dirty. Super noisy.

Stayed in December 2022

small and in the ghetto felt like a high priced hostel

staff was trash and overpriced parking close

Stayed in October 2022

Location

Room was small but clean

Stayed in October 2022

There is no air conditioning and the room is hot, there is a fan but barely does much. Bed was hard with only two thin pillows. There was a large gap between the floor and the bottom of the door to the hallway. It is not a sound proof room and you could see the hallway light coming through all night.

The blinds were dusted and TV was big. Disposable toothbrushes

Stayed in September 2022

Despite being a few blocks from Union Square, there were homeless people outside the hotel and along the street. I did not feel very safe walking at night

Very nice staff!

Stayed in September 2022

1. Room had no central cooling. Common for SF but still, it was 85° at night. At least there was a fan even if it was sub par it was just enough to sleep. 2. everything was diluted. Literally. From coffee to shampoo. Everything is about 20% potency. 3. Towels small and scratchy. Toilet paper was thin and cheap. 4. Area was tenderloin. Don't get it wrong. Definitely shady. Not nearly as bad as summer 2020 or 2021. I wasn't afraid to walk outside at night this time.

Friendly staff. They lived there so coming in late or Early didn't really matter. Bedding was good.

Stayed in September 2022

Service

Not that exciting

Stayed in July 2025

The property was dirty, my room wasn’t cleaned prior to arrival nor while I was there. Homeless on the doorstep all hours of the day & smelled like pee. No heat, AC or fans in rooms. Property clearly has been neglected & needs basic upgrades & appears the owner doesn’t care about the property or those staying there.

Stayed in August 2025