Reviews of Bay Hotel 2 stars

Not that exciting

Service

The property was dirty, my room wasn’t cleaned prior to arrival nor while I was there. Homeless on the doorstep all hours of the day & smelled like pee. No heat, AC or fans in rooms. Property clearly has been neglected & needs basic upgrades & appears the owner doesn’t care about the property or those staying there.

I didn’t like anything there. The street was dirty, inside was dirty, the room was completely filthy, and there was a smell like dead rats.

And I didn’t like anything at all. There just aren’t even words for it in Kazakh. Everything was really bad. There was no service at all. They don’t speak English — or barely do — but you still can’t understand anything. Overall, everything was really bad.

Nothing everything was terrible

There is a lot of homeless near the entrance and they don’t have parking

Nothing

Not worth it for the price

Liked · Very friendly and helpful staff. Although centrally located, the neighborhood is kinda rough...but a "San Francisco rough", meaning there's a lot of poverty and person tragedies milling about, but mostly harmless.

Disliked · It appears this establishment isn't a traditional hotel, as there seem to be semi-permanent residents. My room on the third floor had no real view—unless you're fascinated by the neighbor's sink and mirror (I wasn’t). The walls were paper-thin, and I could hear EVERYTHING...no further details necessary. The remote for the 32-inch TV didn’t work, and I was given just two towels: one face towel and a larger hand towel—but nothing that resembled a proper bath towel. The bathroom sink was clogged and never fixed. There were about six holes in the walls—one stuffed with tissue—which was unsettling. The microwave was missing its turntable plate, leaving only the roller ring. The fridge reminded me of the ones you'd find in a lab. Most concerning: the smoke detector was missing entirely, with exposed wires dangling from the ceiling, bringing the total hole count to seven.

Nothing

Everything

Nothing

Dirty. Stained towels and bedding. Smelt like smoke. Noisy. LOUD music and neighbors all night long. No hot water. All smoke detectors were ripped off the ceilings. Shower door did not close. Paid for 3 nights, left after one. No refund.

Nothing.

They harassed me for a deposit after I already booked and tried to have me sign a contract to not hold them liable if I get my things robbed. Then tried to pimp me out for the pretend deposit that I never paid. 😂

The man at the desk was so helpful. He helped with directions when we were not sure where to park and gave us all info on parking and places to get good food and drinks.

The area was real bad. It was full of homeless people and the parking was horrible. Not a good area to walk around in.

The staff were super friendly and accommodating. One staff member was kind enough bough to wait up for me until late at night due to flight issues. The room had all I needed.

Unfortunately I had a terrible night 2 where due to central heating my room was way too hot, I tried to open the window and ended up having to listen to a couple having sex which was so loud it may as well been in my room so I had to close up the window again and blast the fan and then had the people upstairs stomp around until 2 am so loud not even my earphones helped. There was nothing I could do about anything that was making me uncomfortable. For the money I paid, I just don’t feel the stay matched the value.

towels had stains on them, room just needed a proper clean, especially the floor, very nice staff, however, notice says to ring bell 24 hours for attention, rang bell at 7am until 7.50 and no one came, only came when the breakfast bar opebed at 8am

The heat in the room, we were gien a stand up fan, bur again it had so much dust attached to it = its a really nice place just needs more attention

Hotel was in a central location, close to transport facilities. Tidy room. Helpful staff

Theres a few homeless people about. But that isn't the hotels fault

The manager seemed to look out for us, was helpful and nice

Was charged an extra 125.00 when I checked in and was asked for a 20.00 deposit which I didn't get back, seemed shady! The area was scary with all the homeless and some of the guests.

The picture if the lobby is very accurate. They offered juice, free Wi-Fi, danishes and you can choose a room with private restrooms.

San Francisco has changed a lot and the neighborhood is located at the core center of lots of crack heads and alcoholics peasants at all hours of the day. My room had. No view. Shower area could be cleaner and, since my room had no air conditioner, the fan should at least have been cleaned before my arrival date or during my stay, which it didn’t happen.