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  5. Reviews of Baymont by Wyndham Des Moines North

Reviews of Baymont by Wyndham Des Moines North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4685 NorthEast 14th Street, Des Moines, IA 50313, United States

#52 of 54 hotels in Des Moines

Guests' Choice

Review Score

Based on 268 hotel reviews

3.0

Score breakdown

  • Cleanliness

    4.2

  • Comfort

    4.6

  • Location

    5.1

  • Facilities

    3.9

  • Staff

    4.8

  • Value for money

    4.4

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 1, 2025

    4.0
    Comfortable but very disappointing in some areas
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One particular male staff member that we interacted with and even saw interacting with other people was pretty rude didn’t really do an effort to greet people and would just talk in a rude way, the state of the rooms is disappointing there was black stuff in the crevices of the bathrooms since I rented two rooms one for me and my fiancé and the other for my sister and mother in law, in theirs the sheets seamed to be damp and the blanket under the sheet was very rough to the touch it smelled like wet dog in there and the tv didn’t even work properly, almost the whole entire of the rooms area in the first building smelled like marijuana and in the second building where my fiancés and I room was it smelled like marijuana but not just one part it was the whole entire building, besides that my fiancés and I’s room was ok same black stuff in the crevices but the bed was comfortable our blanket under the sheet wasn’t rough like the other room same smell though in our room the tv didn’t work at all, not to mention it was very very disappointing that they did not meet my request of getting rooms together over all staff needs to be reviewed and some construction things need to be done at least to make the rooms nicer and as well work on cleaningness and how the rooms and facility smell also implement a no smoking inside rule.

    The bed in one of the rooms was a bit comfortable and the entrance to the hotel is pretty ok

    Stayed in August 2025

  • Reviewed: August 26, 2025

    3.0
    Largely unacceptable on most fronts.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk people were rude and didn't give necessary information, and I had to keep going back. Refrigerator hadn't been cleaned and there was melted ice cream in the freezer. workout room was out of order. breakfast was canceled both days we were there.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    2.0
    Would not stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty. Stains on shower curtain. Toilet don’t flush, could not get anyone to fix it we had to plunge our ourselves. Hallways and staircases filthy, step around debris on carpet At breakfast,. Cereal but out of milk. Out of tea. OJ dispenser gross.

    Quiet Comfortable Bed

    Stayed in August 2025

  • Reviewed: August 1, 2025

    2.0
    This was the worse hotel I have stayed in
    • Leisure trip
    • Solo traveler
    • Classic King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Nothing

    Stayed in July 2025

  • Reviewed: July 14, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could not find a remote to the TV no staff was available have to time when I did reach the staff for needed towels they said they didn't have none due to low staff so didn't have clean towels the whole time I was there or no TV the whole time I was there worst experience I've ever had in a hotel

    The convenience of where I was going and where the hotel was

    Stayed in July 2025

  • Reviewed: June 24, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That there was a dead decayed mouse in front of one of their entrances. My fridge was broke and smelled horrible, there was no extra toilet paper, the ice machine was broken, the ac did not cool off the room. There was no garbage can in one of the rooms. There was no chair in one of the rooms. It was just an all around bad experience. The bathroom faucet made weird sounds when you turned it on. The TV sound was horrible with static. The room wasn't ready at check in time. We had to wait an extra hour for them to get it ready.

    That it was affordable and fit my family. And the pool was decent (super salty though)

    Stayed in June 2025

  • Reviewed: June 23, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1 towel in our room, for a family of 4. No towels by the pool for swimming. Found a dead mouse in our room. Husband thought one of our kids toys were behind the entertainment stand, and slid it forward to grab it, and it was a dead mouse. Brought it up to front staff, they said: ill tell the maid when she cleans the room. The breakfast, the waffle mix was empty, and nobody would come to fill it.

    Close to the interstate, easy to find and easy to get to.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    2.0
    It was bad.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was pretty bad. I got there to the breakfast room around 7(30 minutes after they opened) there was nearly no food. The food that was there was meh. 4 muffins, bread and no butter or spread, the space was dirty and unkept. There was a fridge but had no food in it. There was zero fruit. And no syrup for the waffles. It was bad. We were given a room that was uncleaned and had no bedsheets and a half eaten pizza box. The floor in Bay B looked awful covered in a thick layer of dirt and trash. We got moved from that room to a new room in the main building. It was cleaner but in closer look it was bad. The new bedroom had cleanish but stained yellow sheets, and a mattress pad with a fresh period stain. There was a massive dent/hole I. The wall like someone had run into the wall. The bathroom mirror looked scary and covered with dark marks and was damaged.

    “Tee” was at the front desk and for all the things that went wrong she was kind and helpful and everything that went wrong wasn’t her fault. She was all alone- she could t man the front desk and help with all the issues… so I’d say bad management.

    Stayed in June 2025

  • Reviewed: June 21, 2025

    2.0
    DONT BOTHER! STAY SOMEWHERE ELSE!
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Upon arrival customer service just wasn’t great. They told us that there were no room keys and that they would have to let us in the room if we left. I was nervous to enter the room but wasn’t as bad as I thought until we looked around. Sheets and blankets have stains, water was in bathroom floor, no towels, toilet paper holder had an empty role, and room had a smokers smell. We felt like grounded children who couldn’t leave the room because there was no keys. Getting up for breakfast at 6:00; which is hard to find, I immediately turned around to get from somewhere else. The sausages looked like it had old grease on it. It didn’t look appealing at all. Overall your money is worth somewhere else.

    The checkout

    Stayed in June 2025

  • Reviewed: June 14, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sheets were dirty. No toilet paper in room.

    Location and easy check in

    Stayed in June 2025

  • Reviewed: June 6, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Run down

    Location to our venue

    Stayed in June 2025

  • Reviewed: May 1, 2025

    3.0
    Dirty and smoke ridden hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When booking the stay. Since it was Wyndham location I assumed it would be fine as that is chain I regularly stay. However, when we got to the building with our room the whole area smelled like cigarettes, the bedroom the hallways, everything. Even though they promote non smoking all over. Inside the room you could see it was not cleaned, the white sheets and blankets were stained with random spots throughout, and the bathroom had the items left from the previous tenant still in there. There was mucus in the tub, overall disgusting. The breakfast was completely empty and not being replenished by 8:30am. Also I’m pretty sure there were large groups of people here doing drugs. One of the worst stays I’ve had at any hotel.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    4.0
    Would have been better with cable and internet
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The WiFi didn’t work and the tv cable didn’t work and my son was already asleep to ask the manager

    Location price clean

    Stayed in April 2025

  • Reviewed: November 19, 2024

    3.0
    Expensive for the amenities
    • Business trip
    • Solo traveler
    • Classic King Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    No gym, laundry or pool

    Location

    Stayed in October 2024

  • Reviewed: October 13, 2024

    2.0
    Disappointing!
    • Leisure trip
    • Couple
    • Classic King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cold eggs, cold gravy, no jelly, cold stick of butter for everyone to use; ceiling crumbling, no phone, internet would not connect, no towels in room, few and very small pillows; not handicap accessible

    Bed very comfortable.

    Stayed in October 2024

  • Reviewed: October 8, 2024

    3.0
    I rented a Jacuzzi room & My Daughter got a 2 bed room upstairs! Gross Place! Not just old really Gr
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The whole hotel was gross! Food in rooms smeared on couch and bathroom walls! Jacuzzi in our room was dirty and took an hour to fill! TV went out first night & got told for an hour someone be there to fix by front desk girl! Shift change & guy didn't know anything about it! He look at it and couldn't fix it! I was told someone would come in the morning & nobody came! My son in law fixed it! My first room bed was broke and dirty & the girl at front desk waa very rude! She put us in another & bed was fine but room was dirty! I cleaned before we got settled in! Only 1 trash can in room and that was in bathroom and it was very small! Hotel area wasn't near anything! I'm very easy going and have Never left a bad review because it has to be really really bad for me to risk hurting someone business! I got told I would get 20% off fist night because no TV but so far nothing! I don't recommend at all! If you're brave to still stay ask for room upstairs! My daughter's room was upstairs & it was better then mine!

    Some staff were friendly and pool was nice

    Stayed in October 2024

  • Reviewed: September 24, 2024

    2.0
    Do not stay here if you can avoid it!
    • Leisure trip
    • Group
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    All. Of. It. This really has to be the worst hotel experience, there were no doorknobs on the outside doors leading into the room hallways. So random people could just walk in and out freely. Everything was dirty. The hallways, the rooms had been barley cleaned, meaning that I think they changed the sheets. The beds didn't even have comforters on them. The corners of the room haven't been vacuumed like ever. The ceiling was falling in and the paint was cracking due to the roof leaking. The bathroom had been wiped down but not "cleaned". The mirror was broken in the bathroom, as well as the window.

    I feel like the sheets had been changed 🤷‍♀️

    Stayed in September 2024

  • Reviewed: August 12, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was concerned about all the bad reviews that people posted and canceled the reservation.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    2.0
    Not what I expected from the Baymont brand.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Location, no elevator

    No breakfast--service ended before 9 AM

    Stayed in July 2024

  • Reviewed: July 8, 2024

    4.0
    Sub par
    • Leisure trip
    • Group
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had requested handicap first floor didn't receive either. No towels in room they would not answer phone had to walk back down to get them

    Close to fair grounds

    Stayed in July 2024

  • Reviewed: June 26, 2024

    3.0
    I will never return and I told my coworkers to never go to this location
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They place look like it was falling apart the doors had stuff glued on dirty mold in the bathrooms stained on furniture turn the air on and it smell like old and mold

    The staff was friendly

    Stayed in June 2024

  • Reviewed: June 22, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Classic Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    mice in the rooms, not clean,

    it was quiet

    Stayed in June 2024

  • Reviewed: June 17, 2024

    2.0
    Very dirty place. Look elsewhere.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Filthy place. From the parking lot to the lobby to the room. Really gross. I would rather sleep in the bed of my truck than stay here again. Booked based on the photos instead of the reviews left by previous patrons. Lesson learned.

    Good location just off the freeway. Free parking.

    Stayed in June 2024

  • Reviewed: June 15, 2024

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not well kept, tv didn’t work, old ratty linens on bed, desk clerk not very friendly , curtains falling down, smoke free place, yet smelled like marijuana

    Quiet, brand new towels

    Stayed in June 2024

Showing 1 - 25

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