7377 City View Drive, Austell, GA 30168, United States of America
#4 of 4 hotels in Austell
Guests' ChoiceBased on 685 hotel reviews
4.4Cleanliness
5.2
Comfort
5.3
Location
6.6
Facilities
4.9
Staff
5.8
Value for money
5.3
Free WiFi
5.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 3, 2024
Lashaunda
United States of AmericaNo pool no breakfast
Did like this trip I cry the whole time
Stayed in April 2024
Reviewed: March 27, 2024
Peters
United States of AmericaThe room was horrible. Half the lights didnt work. The refrigerator was nasty and didnt even keep my drinks cold. The bathroom was stained with something black on the toilet and the tub. The front of the sink counter was falling apart. A piece of it even fell on the floor when i touched it. The carpet was dirty and the towels had brown stains on them. The breakfast offered was frozen sausage egg and cheese croissant. Apple juice that tasted old and the orange juice was frozen or something cause it wouldnt dispense.
It was close to the location from my destination.
Stayed in March 2024
Reviewed: February 20, 2024
Brandy
United States of AmericaLocation was great
Property was good. Sports bar in the lot. Told them fridge didnt work on Friday and no sheets and on Monday at check out still no sheets or working fridge
Stayed in February 2024
Reviewed: September 28, 2023
Sonia
United States of AmericaIt was not clean, the desk clerk kept telling me my payment wasn’t there then the first room the beds were not made up and not even clean he changed our room then we had to spray fe breeze in it cause it didn’t smell good at all the bathroom tub was nasty too
Across the road from six flags over Georgia and that’s where we was going
Stayed in September 2023
Reviewed: August 28, 2023
Carter
United States of AmericaWell my first encounter here I walked into the lobby and the guy at the front desk yelled at me multiple times because I didn’t have my id and I wanted to email it to them
It was kind of dingy and the guy at the front desk was super rude. Honestly never again will I book here
Stayed in August 2023
Reviewed: August 22, 2023
Strickland
United States of AmericaIt wasn't cleaned properly and breakfast was awful
The price and location
Stayed in August 2023
Reviewed: July 31, 2023
Hydrick
United States of AmericaThe up kept of the rooms and they could do better cleaning to the rooms and pool.
Close to where we was going as a family The ac was pretty good
Stayed in July 2023
Reviewed: July 31, 2023
Amanda
United States of AmericaThe room was not worth the price. Paint was missing, it smelled bad, and it was just not what the pictures made it out to be. The night manager was not polite during check in and acted as if he didn't want to have to check us in.
Location is all i can say for this one.
Stayed in July 2023
Reviewed: July 10, 2023
Jarman
United States of AmericaI was not informed that the pool was unoperational. I had 2 kids that were looking forward to swimming, and it was empty. When I asked the first night what time the pool closed, the guy was rude and said at nine. I didn't know till the following night when I went to take my kids swimming that the pool didn't have water in it at all. None of this was mentioned when I asked about the pool hours the night before. Also asked for a non-smoking room, and the blankets had cigarette burn marks in them.
Stayed in July 2023
Reviewed: July 3, 2023
Tracy
United States of AmericaRooms were DIRTY. Breakfast and pool were closed after advertising they had both.. Broken furniture in rooms. Premises was dirty. Front desk staff argued with me that I asked for a smoking room, and I had to pull up my search to prove to him I did not. Items from previous guests were left in the room, and the room was not cleaned. The bathroom was so dirty, I didn't shower (thank goodness it was only a two night stay), and I slept on top of the covers of the bed. YES, we asked for a room change, and the second room wasn't any better!
Close to Six Flags Over Georgia
Stayed in June 2023
Reviewed: July 3, 2023
Alecia
United States of AmericaThe staff the breakfast the bathroom the beds it was all uncomfortable and not clean as it should have been the pool didn't even have water in it.
That it was close to the amusement park
Stayed in July 2023
Reviewed: June 26, 2023
Garcia
United States of AmericaThe 100 dollar deposit per room after being paid.
It was close had connecting rooms but very old needs upgrade for the price.
Stayed in June 2023
Reviewed: June 26, 2023
Ami
Abkhazia, Georgia• $100 SECURITY DEPOSIT PER ROOM. • $50 LATE CHECK OUT FEE. (The day office staff act like there is NOT a fee! They stood around talking to each other while I was at the walk up window. I slid my cards under the partition at 10:58 after waiting.) * SITE LISTS THESE AS SELLING POINTS * Due to COVID: [It was June 2023) • NO BREAKFAST • NO POOL Showers: • Shower heads are strange and need replacing. • There was paint peeling off the shower walls, soak holder, and tubs. First time I’ve encountered this! • One room’s shower head sprayed erratically, soaking the bathroom. Non-Smoking Rooms: • Smell STRONG of stale smoke. My daughter woke up with a nose bleed. The rest of us all had stuffy noses, but I could still smell the cigarette smoke smell. • Toilet seats had cigarette burn marks from guests propping lit cigarettes on the TOILET SEAT!!
PROS: • Close to Six Flags. • NO bedbugs. • NO other pest/rodent issues. • Mattresses, sheets, pillowcases, and pillows were all clean. [One duvet set had two large burn holes, even though it was a non-smoking room.]
Stayed in June 2023
Reviewed: June 14, 2023
Andre
United States of AmericaI didn't like the fact that my mother's door to her room didn't close properly,and it's could use an upgrade.
The location was great for the places we visited. I like the fact that the staff did all they could to make us comfortable. We enjoyed our visit.
Stayed in June 2023
Reviewed: June 13, 2023
Ashley
United States of Americait was dirty and burn holes in the sheets. the rug was torn by the door, and ants kept coming from the bathroom somehow.
it wasn’t too expensive
Stayed in June 2023
Reviewed: June 5, 2023
Gary
United States of Americabathrooms a mess coffee pot not working. loud people outside, internet tough to access
Stayed in June 2023
Reviewed: May 26, 2023
Andy
United States of AmericaIt was !!! So so.
Stayed in May 2023
Reviewed: May 19, 2023
Roland
United States of AmericaWe did not like the smell of the room it had a slight odor to it but they did move us to another room it wasn't as bad
Well it was close to six flags but we wasn't there to go to six flags that's a nice thing about it
Stayed in May 2023
Reviewed: April 26, 2023
Terry
United States of AmericaNo wash clothes, one hand towel 😞😞😞
Stayed in April 2023
Reviewed: April 24, 2023
Andrea
United States of AmericaThe wifi didn't work properly, so my son couldn't get schoolwork completed. I couldn't use my phone unless I walked outside. The towels were dingy. It was very disappointing.
The price was good. The room smelled nice. The location was close to the interstate.
Stayed in April 2023
Reviewed: April 10, 2023
Jill
United States of Americaroom smelled like smoke and shower was freshly painted leaving our feet white.
location. quite at night
Stayed in April 2023
Reviewed: March 27, 2023
Diane
United States of AmericaNot very clean. Couldnt get towels. Hair in tub.
Location
Stayed in March 2023
Reviewed: March 27, 2023
Tommie
United States of AmericaOur room was gross. There was mold on the conjoined door the floors made your feet filthy and there was a roach crawling across my bed
It was a safe place to sleep
Stayed in March 2023
Reviewed: February 26, 2023
Franklin
United States of AmericaBroken furniture and refrigerator and have the nerve to require a $$100 deposit that is up to them to determine whether they will give it back 😢 This said a lot about what is going on around there
The highway ramp right there to get away fast
Stayed in February 2023
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