Reviews of Baymont by Wyndham Cambridge 2 stars
61595 Southgate Parkway, Cambridge, OH 43725, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewWe stayed here in July and enjoyed it enough to return. One of the main reasons is because of your wonderful staff. They are friendly and helpful and genuinely seem to enjoy their job. The pool was enjoyable and the breakfast was good, also.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewBreakfast was awesome! That's what brought me to this location. Seen a review for this place not so friendly about the Breakfast. Took my better judgment after reading how the staff responded to it made me think. I was a housekeeper once how folks can get nasty. Thankyou for everything ..Fresh fruit, waffles, doughnuts,cinnamon rolls,eggs, yogurt, regular bread,whole wheat, muffins, 3 different kinds of cereal! you even had honey packets & peanutbutter! And Then there's the sausage gravy & of course there's biscuits. Those made my other halfs morning .That review almost lost me. SOOOO GLAD ii kept reading!Thankyou so much my for making my birthday weekend mornings worth it!
the smell of the room. breakfast room look promising so we stayed.glad we did
Thank you for taking the time to let us know about your stay. We are glad that you took the chance and stayed with us and enjoyed our awesome breakfast. We appreciate your kind words and your business and hope you will stay with us again when you are in the area!
Thank you for taking the time to let us know about your stay. We are glad that you took the chance and stayed with us and enjoyed our awesome breakfast. We appreciate your kind words and your business and hope you will stay with us again … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe staff was amazingly nice. There was a good breakfast and we liked the room we were in. We're staying here again in a few days.
The lock on the door was a bit hard to open at times but it wasn't a huge deal.
We are glad you found our staff outstanding and enjoyed our complimentary hot breakfast. We are so glad that you will be stay with us again. We do appreciate the kind words and your business. We look forward to seeing you again soon!
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was inadequate for the amount of people wanting it. Even very early it was crowded and the food was sparse. The girl who checked me in was absolutely wonderful and a professional! We have stayed here often and the staff has always been terrific.
There were small black bugs on both bedspreads and in the sheets of the Queen beds. They bit and made us itch and we were up all night and left very early and very disappointed!
You did not stay with us. Your reservation was cancelled because you are on our Do Not Rent List. But thank you for your fake review. We will report this to booking.com
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewNA
No elevator, stunk bad, carpet bad . Oh my gosh, we slept a little and got out of there
Dear Anonymous, We are sorry to hear that you had issues with your stay. Perhaps if you had let the front desk know you had issues with your guest room we would have been able to change rooms or assisted with relocation so that you would have had a more enjoyable stay. If you would like to reach out to the hotel direct we would be happy to discuss the details of your stay. Again we do apologize and wish you safe travels.
Dear Anonymous, We are sorry to hear that you had issues with your stay. Perhaps if you had let the front desk know you had issues with your guest room we would have been able to change rooms or assisted with relocation so that you would … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean, comfortable older hotel. We enjoyed the clean pool..though water was little cold. Breakfast was nice.
Tiny bathroom.
Thank you for taking the time to let us know about your stay with us. We are glad you found the hotel comfortable and you enjoyed our indoor pool and complimentary hot breakfast. Being an older hotel our bathrooms are smaller compared to newer built hotels today. We appreciate your business and hope to see you again soon! Safe travels
Thank you for taking the time to let us know about your stay with us. We are glad you found the hotel comfortable and you enjoyed our indoor pool and complimentary hot breakfast. Being an older hotel our bathrooms are smaller compared to … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe girl working front desk on the 3-11 shift was amazing!
How cold the pool was
Thank you for taking the time to let us know about your stay with our hotel. We are glad that you found our staff to be friendly and helpful. We do appreciate your business and hope you will stay with us again soon!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewCharged for a service animal then discriminated on me by lieing and telling me the dog can not be in the pool area or in breakfast room which is a clear disability discrimination.. service animals are allowed anywhere the public and it's handler can go by law a the ADA and the hot tube is shut down permanently.time to tear it down and rebuild a better one with better employees
The staff and her attitude and lies
We are sorry that we fell short of your expectations. We ensuredthat the new staff member was re-educated on the difference between a psychiatric service dog and an emotional support dog which is not ADA recognized. We sincerely apologize for the regrettable inconvenience and have taken the appropriate steps so that this doesn't occur in the future. As for the hot tub, you are correct it is no longer in service and is no longer listed as an amenity that we offer at our hotel. You should have received an email from us regarding your recent stay.
We are sorry that we fell short of your expectations. We ensuredthat the new staff member was re-educated on the difference between a psychiatric service dog and an emotional support dog which is not ADA recognized. We sincerely apologize… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe receptionist Lilly was exceptional
Thank you so much for your feedback on your recent stay with us! We strive as a team to provide each guest with a great stay and positive experience overall. We will pass this note of praise along to our front desk attendant. We hope, if you are ever in Cambridge in the future, that you will make the Baymont Inn Cambridge part of your travel plans.
Thank you so much for your feedback on your recent stay with us! We strive as a team to provide each guest with a great stay and positive experience overall. We will pass this note of praise along to our front desk attendant. We hope, if y… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewPool
That the hot tub was not working.
Thank you for taking the time to let us know about your stay. We are glad you found the staff friendly, our hotel clean and enjoyed the pool. We are sorry but the hot tub is no longer listed as an amenity at our hotel as it is permanently closed. We do apologize for the inconvenience and hope you will stay with us again in the future. We appreciate your business.
Thank you for taking the time to let us know about your stay. We are glad you found the staff friendly, our hotel clean and enjoyed the pool. We are sorry but the hot tub is no longer listed as an amenity at our hotel as it is permanently… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe air conditioning worked,the room was clean,and the breakfast was good.
The wifi on our side of the building wouldn't work long or wouldn't connect at all. The beds are too firm. There wasn't a USB port on the TV to we could hook up our roku box to watch our roku.
Thank you for taking the time to let us know about your stay. We are glad you found the room clean and comfortable and enjoyed the complimentary hot breakfast. Sorry our guest room TV's just have the HDMI ports in our rooms. Thank you for being our guest, we appreciate your business!
Thank you for taking the time to let us know about your stay. We are glad you found the room clean and comfortable and enjoyed the complimentary hot breakfast. Sorry our guest room TV's just have the HDMI ports in our rooms. Thank y… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGood
Room was damp. Light burned out. Old rundown bathroom. Worse was no air circulation and dampness carpet even felt wet
Thank you for letting us know about your stay. We apologize that you experienced issues with your accommodations. We will certainly have the a/c unit looked at in the room to see if it dehumidifying correctly or needs some attention. Our hotel is an older hotel and we hope to do a refresh of our rooms soon. We appreciate your business.
Thank you for letting us know about your stay. We apologize that you experienced issues with your accommodations. We will certainly have the a/c unit looked at in the room to see if it dehumidifying correctly or needs some attention. … Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewThe price
Door was very difficult to open
Thank you for taking the time to let us know about your stay. We appreciate your business and apologize that you had difficulty with your guest room room. We hope you will stay with us again in the future. Safe travels.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewI recieved the best service for the price I paid to spend the night
For a Memorial day weekend; you would think the Hotel would be ready to accept guests. The Wifi and Cable Service was down due to location had changed provider late in the game and the provider needed to correct problems. Hot tub in the pool area was completely taped off and was being repaired and not accessable to guests.
We are sorry that we experienced a temporary outage to our hotel from Spectrum with internet and cable service, we were happy they resolved the issue in an hour. The hot tub is no longer listed as an amenity at our hotel, because it unable to be repaired and we are waiting for the contractor to fill it in. We apologize for the inconvenience and hope to be able to better serve you in the future.
We are sorry that we experienced a temporary outage to our hotel from Spectrum with internet and cable service, we were happy they resolved the issue in an hour. The hot tub is no longer listed as an amenity at our hotel, because it unable… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewFriendly staff
Had a moldy smell
We are glad you found our hotel staff friendly and helpful. We will certainly look into the issue you expressed. We do appreciate your business and wish you safe travels.