328 Toledo Avenue, Put-in-Bay, OH 43456, United States
#7 of 25 hotels in Put-in-Bay
Guests' ChoiceBased on 155 hotel reviews
7.6Cleanliness
8.1
Comfort
7.9
Location
9.2
Facilities
7.8
Staff
8.7
Value for money
7.2
Free Wifi
6.2
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End of dialog contentReviewed: September 6, 2025
Joanne
United StatesThe rooms were clean however there were no extras. Each room should have a small coffee pot or Keurig available. Also the room should have a small refrigerator when I inquired about having a refrigerator to store medication. The office offered to use theirs however that is extremely unsafe. some maintenance was needed in the rooms as the shower walls were dirty or had mold. Additionally, the screen door to the patio was torn.
The location of the resort was exceptional right on the waterfront. The view was beautiful however the rooms amenities were lacking.
Stayed in September 2025
Reviewed: September 5, 2025
John
United StatesNo coffee maker in the room. Coffee available downstairs for purchase, however the coffee people ( different each day) were late and a bit surly. I'm one of those people who need coffee the moment I wake up.j
Staff was lovely. View was beautiful .
Stayed in September 2025
Reviewed: September 3, 2025
Peter
United Statesthe lake view
no
Stayed in September 2025
Reviewed: August 24, 2025
Rybicki
United StatesIce and vending machine didn't work on my floor
Location is great no breakfast available
Stayed in August 2025
Reviewed: August 22, 2025
John
United StatesNo fridge, microwave, facial tissues nor coffee maker not to mention limited towels.
Location, location, location! Beautiful view!
Stayed in August 2025
Reviewed: August 20, 2025
Rebecca
United StatesIt wasn’t as clean this year from years prior. Also they changed the golf cart rental times. It used to be 24 hrs or 48, etc. so in the past if we got there a bit early we’d have the golf cart 1pm til 1pm the next day if staying one day for example. Now you can’t rent til check in at 4pm and have to return it by 11am.
We love that the pools are only for the hotel guests and have the perfect view of the lake.
Stayed in August 2025
Reviewed: August 18, 2025
Hodson
United StatesThe lobby was not clean. A dead plant in the lobby. Cobb webs in the lobby. Toilet was plugged up and no one fixed it. Our shower had mold in it. Dead Bugs inside the screened in deck that probably have never been cleaned up for a long time.
The location was great. Nice views of the water and pool.
Stayed in August 2025
Reviewed: August 11, 2025
Trisha
United StatesI had asked for rooms together and we had I on each floor instead. The tub in the bathroom was crazy slippery.
The location was great. The pool area and tiki bar were nice. The staff was very friendly and helped us with more towels, pool towels and trash bags.
Stayed in August 2025
Reviewed: August 7, 2025
Joann
United StatesNo mini fridge, coffee pot or microwave in the room and no continental breakfast or free coffee in the lobby.
The room was large and comfortable. Very friendly and helpful staff.
Stayed in August 2025
Reviewed: August 7, 2025
Shelly
United StatesRoom housekeeping was non existent. We took out our garbage and exchanged dirty towels for clean from the housekeepers cart in the hallway. The property as a whole was well kept and clean, very comfortable.
Beautiful location right on the water. We visit annually and this property was definitely the best place we have stayed on the island.
Stayed in August 2025
Reviewed: August 5, 2025
Ted
United StatesWe rented a 2 cabanas on Saturday. The pool closer to the lake should be designated the adult only pool and both should be heated. We had a group of 15 and were all in the pool and 3 children brought huge pool floats over to the heated pool and were quite annoying and in the way with that many people in the pool.
I wish there was a place to purchase a sit sown breakfast on site.
Stayed in August 2025
Reviewed: August 2, 2025
Annette
United StatesFree coffee would be nice
The location was great!!!
Stayed in August 2025
Reviewed: July 29, 2025
Margaret
United StatesThe pool says “exclusive” but they were selling wristbands for $10 to anyone off the street. There is no coffee maker or refrigerator. The only ice machine that was working was on the first floor. The only vending machine was on the third floor. The entire hotel is cashless yet the machines only take cash AND in particular, only quarters. Not good for the price I’m paying!!
Stayed in July 2025
Reviewed: July 26, 2025
Lisa
United StatesCobwebs on the lamp , molding shower , no extra toilet paper and ran out in middle of the night , no phone or alarm clock in room , TV was small ,
Kind people helpful staff , bed was very comfy , pools and hot tub great , the view is amazing
Stayed in July 2025
Reviewed: July 24, 2025
Linda
United StatesVery disappointed that restaurant was closed.
Beautiful location!!!! Wonderful Tiki Bar, view and pools.
Stayed in July 2025
Reviewed: July 21, 2025
Allen
United StatesVery small television and no fridge, not even a mini fridge.
The location was perfect
Stayed in July 2025
Reviewed: July 20, 2025
Martha
United StatesA real coffee café would have been lovely. They did not have enough supplies on hand. Ran out of tops. Coffees,teas etc. Staff was inexperienced and slow who ran the coffee station. They did not have any cakes or donuts to go with coffee. Nothing for kids.
The location is beautiful, staff was pleasant. The staff maintained the property in cleanliness.
Stayed in June 2025
Reviewed: July 9, 2025
Ague
United StatesNo refrigerator, microwave or coffee pot in the room, no complimentary breakfast. Shower pressure was atrocious, hard to get clean when the shower was just spitting water, please fix this for the future.
I liked the view, the room was great and clean, large bathroom, great view of the lake. Pool was a nice touch.
Stayed in July 2025
Reviewed: July 6, 2025
Robert
United StatesEverything
Stayed in July 2025
Reviewed: June 29, 2025
Richard
United StatesOur patio door did not lock. Too dark area to walk at night
Stayed in June 2025
Reviewed: June 25, 2025
Sandy
United StatesNo refrigerator or coffee makers. There is coffee to purchase in the lobby ( normally but the last who runs it was off due to health). There is free ice so bring a cooler to put your drinks in
The front desk lady Debbie was amazing and the night front desk guy Taylor was fantastic. The view and pool were great
Stayed in June 2025
Reviewed: June 24, 2025
Lynn
United StatesNo tv
The view of the lake. The balcony
Stayed in June 2025
Reviewed: June 19, 2025
Joseph
United StatesNo bathroom in lobby, rooms do not have refrigerator, microwave or coffee pot
No breakfast, nice big room with jacuzzi tub on 1st floor with walkout to pool.
Stayed in June 2025
Reviewed: June 16, 2025
Jordan
United StatesIt can get loud in hallways with other guests, but not the hotels fault.
Staff was nice and helpful! We enjoyed our view and had a good room. The room was much larger than expected and worked great for 4 people for 2 days.
Stayed in June 2025
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