217 14th ave sw, Rochester, MN 55902, United States
#6 of 61 hotels in Rochester
Guests' ChoiceBased on 76 hotel reviews
9.3Cleanliness
9.4
Comfort
9.9
Location
9.8
Facilities
9.6
Staff
9.3
Value for money
9.1
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 15, 2025
Carissa
United StatesFurniture and mattresses could have been more comfortable.
Practically every single thing about this place exceeded our expectations. The front desk gal was amazing. The design of the building and facilities was amazing. Space was amazing. Elevators were fast. Dog run was appreciated. Red Cow restaurant on the main floor was perfection. Patio was nice. Only complaint was the mattresses and furniture wasn’t as plush and as comfortable as one would expect out of a place so well done.
Stayed in August 2025
Reviewed: May 4, 2025
Name
United StatesClean, great customer service, and convenience shuttle busses to Mayo Clinic, Gonda building.
Stayed in May 2025
Reviewed: March 19, 2025
Mary
United StatesSpacious 2 room suite.
Stayed in March 2025
Reviewed: February 27, 2025
Kellie
United StatesEverything was great!
Doreen was awesome with all my needs!!! I loved the view I had from my room.
Stayed in February 2025
Reviewed: August 29, 2024
Kevin
United StatesBeautiful property. Rooms, pool, etc. all perfect. The staff is amazing esp Madison at the front desk
Stayed in August 2024
Reviewed: July 15, 2024
John
United StatesOut of hotels control but helicopters land at hospital across the street
Awesome amenities
Stayed in July 2024
Reviewed: July 2, 2024
Sara
United StatesThe unit was spectacular. The app worked beautifully. Lisa was professional and helpful.
Stayed in July 2024
Reviewed: June 27, 2024
Ashley
United StatesIt was an amazing experience the room itself made my family and I feel like we were living in a luxury apartment!
Stayed in June 2024
Reviewed: May 30, 2024
Edpatty
United StatesI couldn't get the tv channels. I also couldn't get the thermostat to adjust.
Location is great. We didn't eat breakfast there but we did eat at the Red cow for lunch and it was good. Rooms were clean and accommodating and ready for a longer stay. The balcony was a good add on to relax.
Stayed in May 2024
Reviewed: May 2, 2024
Donna
United StatesNothing, loved it
Very close to St Mary’s. The building and unit is immaculate.
Stayed in May 2024
Reviewed: April 28, 2024
Alina
United StatesWas a tiny bit expensive but would probably stay here again if we needed to be back in the area.
Extremely modern new construction space centrally located with very helpful nice staff and good amenities.
Stayed in April 2024
Reviewed: April 25, 2024
Hamad
SpainRoom could use better lighting and additional mirrors. Not a big deal but just a suggestion :)
- toilets were equipped with bidets (شطافه) I would give them five stars for that alone as an Arab. -I was worried about the bed not being comfortable based on previous reviews but I was pleasantly surprised. Mattress is medium in firmness and was extremely comfortable to sleep in.
Stayed in April 2024
Reviewed: March 30, 2024
Jennifer
United StatesThe beds were like rocks and the bottles of water in the fridge had little tags that I had, at first, mistaken for coupons. In fact, they were notices that each bottle would add $3 to my tab. For $300 a night, you’d think a couple of bottles of water and decent toilet paper rather than single-ply sandpaper wouldn’t be too much to ask.
The location, the roominess of the apartment and the ability to carry out our medical treatment at the Mayo Clinic without having to be crammed into one room made our trip much better.
Stayed in March 2024
Reviewed: February 20, 2024
Cariann
United StatesIf I could reflect on any thing the bed was a little firmer than we prefer and we also prefer king size pillows on a king size bed. Overall though, we were VERY comfortable and happy with our stay.
The expert level of cleanliness and care that used in caring for this building was incredible. It was so quiet and we never heard any other guests. The layout of the apartment was open and airy. We felt right at home while being so far away from home. Our visit was specifically for the Mayo Clinic and it was the perfect retreat each day to rest and reset for our week of appointments. We utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use. An additional perk was the free coffee! It was delicious and felt like a coffee shop each day. Also, the in room laundry was amazing!
Stayed in February 2024
Reviewed: January 28, 2024
Mariana
United StatesMy only complaint about the property is that the beds were really uncomfortable. The first few days I had a hard time getting to sleep because of it— the mattress was hard as a rock! The sheets were also paper thin, and I had to use a heated blanket to stay warm.
Really lovely amenities and an excellent location. Staff was also incredibly helpful! Would absolutely stay here again in the future anytime I’m in Rochester.
Stayed in January 2024
Reviewed: January 17, 2024
Susan
United StatesThe hotel is modern, comfortable, spacious and immaculate.
Stayed in January 2024
Reviewed: August 25, 2023
Clyde
United StatesSince I was going to be there for two nights during my appointment at the Mayo Clinic, I booked your studio suite so that I'd have a comfortable place to relax in between appointments. Unfortunately, the chairs available for sitting were not very comfortable
Stayed in August 2023
Reviewed: August 18, 2023
Lucia
United StatesThe mattress could be better quality. It was ok but since everything else is high end thought the mattress would be extra comfy.
Great location, felt very safe, new building with great amenities. I was in the 6th floor and it was very quiet and big room. Loved that it was an apartment so did my laundry and cooked the whole time I was there.
Stayed in August 2023
Reviewed: August 10, 2023
Terri
United StatesI wish there were a whirlpool.
Stayed in August 2023
Reviewed: August 3, 2023
Dawn
United StatesEverything was perfect! From check-in to check-out I was impressed with everything this property and its staff offered. I'll be back again soon!
If you are a Mayo patient, THIS is where you want to stay. The location of the hotel is perfect for those who are being seen at St. Mary's, which is right across the street. The main Mayo campus is about a 15 minute walk or a free shuttle is also available. The rooms are spacious and feel like a home away from home, fully equipped with everything you might need. My room was impeccably clean and I felt 100% safe at all times. There's a wonderful mini market located in the lobby in case you need extra snacks, a light meal, or toiletry items. There's also a full service restaurant but I didn't have the opportunity to try it this trip. I plan on staying again very soon and I hope to check out the other amenities on the property including the rooftop pool. This will always be my first choice when staying in Rochester!
Stayed in June 2023
Reviewed: March 28, 2023
Harry
United StatesDid not partake in breakfast but the food at the red cow was wonderful.
Stayed in March 2023
Reviewed: March 23, 2023
Deena
United StatesEverything was perfect, we felt like we were at home Madison was amazing and she was always smiling and went out of her way for us. The service was exceptional. All our needs were exceeded, staff were knowledgeable, compassionate, and location was great. Very quiet and perfect stay. Have already planned a return stay. Thank you to The Berkman.
Stayed in February 2023
Reviewed: March 18, 2023
Collins
United StatesI liked everything
Very clean and spacious. Exceptional staff
Stayed in March 2023
Reviewed: February 4, 2023
Jennifer
United Statesthe furniture wasn’t particularly comfortable, especially the couch
beautiful building, spacious rooms and the electronic key cards were great. it was also incredibly close to St Mary’s, which is the reason we chose this property
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content