600 West Van Buren, Downtown Phoenix, Phoenix, AZ 85003, United States
#136 of 144 hotels in Phoenix
Guests' ChoiceBased on 64 hotel reviews
4.9Cleanliness
5.6
Comfort
5.7
Location
6.7
Facilities
5.5
Staff
7.0
Value for money
6.0
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 1 May 2025
Munguia
United StatesNa
Na
Stayed in March 2025
Reviewed: 25 April 2025
Sophie
AustraliaPhoenix seems to have a lot of homelessness - so didn’t feel safe staying in an open motel situation with our car easily accessible. There was homeless people sleeping on the balcony as you opened our door. Bedding was of very low quality and uncomfortable. Even towels felt cheap and like they were about to crumble away. Had a smell of cigarette smoke and our tv didn’t work - but the lovely receptionist came and got it working for us, but then it broke again.
Staff were pleasant and helpful, but that’s about as far as it goes.
Stayed in April 2025
Reviewed: 30 March 2025
Reese
United StatesI still haven't received my refund back.
Quiet
Stayed in March 2025
Reviewed: 24 February 2025
Jessica
United StatesStains on sheets and housekeepers need to put more focus on cleaning walls, baseboards, floors and cleaning fridge. Freezer had caked on food.
Very close to Downtown.
Stayed in February 2025
Reviewed: 2 August 2025
Owen
United StatesMost comfirtable beds
Stayed in July 2025
Reviewed: 22 July 2025
Fernanda
United StatesNot clean at alll . They couldn’t even provide the room with toiletries
It has bed bugs . I woke up with bites in my body and itchiness . Very dirty .
Stayed in July 2025
Reviewed: 13 July 2025
Gregory
United StatesNo iron available
Quiet
Stayed in July 2025
Reviewed: 10 July 2025
Henley
United StatesHe overcharged my ca5r by ninety eight dollars When it was $68
He overcharged my ca5r by ninety eight dollars When it was $68
Stayed in July 2025
Reviewed: 5 July 2025
General
United StatesNothing
Great value great location
Stayed in July 2025
Reviewed: 20 June 2025
Lakeshia
United StatesVery nice
Very nice
Stayed in March 2025
Reviewed: 8 June 2025
Johnny
United StatesEverything was good, would liked to have had expresso coffee instead of decaffeinated.
That it was close to everything we needed
Stayed in June 2025
Reviewed: 29 May 2025
Patrisha
United StatesLoud construction in the early morning
It was walking distance to the music venue.
Stayed in April 2025
Reviewed: 28 May 2025
Perez
United StatesVery unsafe property the door had been kicked in before and there was so many homeless people and drug dealers outside just hanging around. Never go there
Nothing It was horrible
Stayed in May 2025
Reviewed: 21 May 2025
Susan
United StatesAbsolutely no amenities except soap. Towel (singular) but no wash cloth. Management does the best with what they've got which isn't much. Location seemed very iffy. Would not stay there more than 1 night.
The staff were very friendly and accommodating and the room was clean. You get what you pay for.
Stayed in May 2025
Reviewed: 25 April 2025
Lydia
United StatesAll of it
Horrible. Had to ask for refund. Sheets stain everything nasty
Stayed in April 2025
Reviewed: 14 April 2025
Terrance
United StatesEverything I didn't like nothing about the room I slept with my coat on I didn't get under the covers it was filthy
Very filthy room it did not look as it displayed on the pictures I am very upset about spending the money that I did to live in such filth
Stayed in March 2025
Reviewed: 1 April 2025
Kassie
United StatesWe were looking for a hotel close to the airport for a decent price and we were so disappointed with the stay. When we got into our room the sheets were dirty from what looked like a previous use- they had globs of what appeared to be lotion and other liquid spots and stains. We went downstairs and grabbed clean sheets but didn’t receive a blanket. We made the bed but the new sheets were so itchy and also stained. Our room did not come with toilet paper so we had to take another trip down to the lobby to grab some. The staff was nice but at 9pm no one was in the lobby, so every time we had to go down for something we had to wait five minutes for them to come down. The corners of the room were so dirty and the bathroom floors sticky. We didn’t stay longer than an hour and got another hotel. If you’re able, spend the extra $50 and get a room somewhere else.
Stayed in March 2025
Reviewed: 30 March 2025
Robin
United StatesClean room and short walk to Chase field
Stayed in March 2025
Reviewed: 26 March 2025
Veronica
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 March 2025
Julianne
United StatesIt is a very old property and the bed, bedding, and towels were terrible. The door did not have a bolt on it. The room was not ready when we arrived at 11:40pm, even though it was supposed to be ready at 3pm. The air conditioning unit did not work properly and was very loud.
The staff was friendly and tried to be helpful and the location downtown was convenient. The water was excellent and despite the rest of the room being really old and worn, the mirror was self-lighting and the best mirror I’ve ever encountered in a motel room.
Stayed in February 2025
Reviewed: 16 March 2025
Lopez
United StatesHow we mad reservations and he made us cancel that takes 7 days
It. Was fine until he made us cancel a reservation because it's charges him a fee which is a lie I asked booking Com of they charge.a fee they saif no
Stayed in March 2025
Reviewed: 14 March 2025
Frank
United StatesSmall shower.
Big bed-comfy
Stayed in February 2025
Reviewed: 14 March 2025
Veronika
United StatesTerrible smell Pubic hair all over sheets. Not like one accidental, a ton! Very noisy aircon WiFi is super slow Well pretty much anything is bad there
Staff is nice
Stayed in March 2025
Reviewed: 6 March 2025
Armendariz
United StatesI didn’t like the stay , let’s start with how dirty it was , the towels our restroom where dirty , the toilet was dirty , the tub had moled . Our door didn’t want to open with the key and when we finally opened it it didn’t want to close , didn’t feel safe . The AC unit got on fire that night . When we got to the location we went to check in and there’s was no one to help us over 25 minutes waiting .
I liked about the property, the location
Stayed in March 2025
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