1000 Washington St E, Charleston, 25301-1711, United States
Based on 380 hotel reviews
6.4Cleanliness
7.4
Comfort
7.4
Location
7.4
Facilities
6.5
Staff
8.4
Value for money
7.6
Free WiFi
7.0
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End of dialog contentReviewed: 11 August 2025
Tyeshia
United StatesThe pool wasn’t available
It was really clean
Stayed in August 2025
Reviewed: 21 July 2025
Jessica
United StatesRenovating at the last minute and they moved me in the middle of my stay to the hotel next door. I wouldn’t have minded so much but I work nights and had to come in from work pack move with a hours notice and work the following night.
Close to work
Stayed in July 2025
Reviewed: 30 June 2025
Angela
United StatesThe first time, we had to go to the neighboring location for breakfast. The first time, the desk clerk was unavailable for at least 15 minutes and when he did arrive, his appearance was very unprofessional as he was wearing ripped jeans that he wore below his butt. There was also a large group of homeless people residing in an area that joined the parking lot.
We stayed on 2 separate occasions. Our room was spacious, clean and comfortable each time.
Stayed in June 2025
Reviewed: 24 June 2025
Horace
United StatesA bit old and needs updates to elevator, shower and ceilings.
Cheap price and good breakfast. Can't expect much for the cheap nighly rate
Stayed in June 2025
Reviewed: 24 June 2025
Lafferty
United StatesThere’s a lot of homeless in the area around the hotel which they can’t control but my vehicle was left alone and they didn’t walk near the cars at all! And only one elevator worked but it wasn’t necessarily an issue.
The property was close to the interstate and easy to locate! The staff was supper nice! Room was clean and comfortable!
Stayed in June 2025
Reviewed: 23 June 2025
Brandy
United StatesHow to go to hotel next door for breakfast only one elevator worked it was just ok.
Easy to get back on highway
Stayed in June 2025
Reviewed: 22 June 2025
Forman
United StatesWanted a pool and it was closed.
Good breakfast and friendly and courteous staff.
Stayed in June 2025
Reviewed: 14 June 2025
Deborah
United StatesOnly 1 elevator and it was a 4 person capacity.
Breakfast was good. Omelet {egg, cheese}, sausage, fruit, toast. Bed was comfortable and clean. Shower water pressure was awesome! Room was good and cool and stayed that way the whole time.
Stayed in June 2025
Reviewed: 11 June 2025
Jane
United StatesElevators need upgraded. Room had an obvious empty space where refrigerator was. Bathtub dripped. First room we were assigned the bed table lamps did not work. Dumpsters right beside entrance. Need to remove Best Western reference.
Free parking. Location. Friendly staff.
Stayed in June 2025
Reviewed: 9 June 2025
Edmond
United StatesAC didn't keep room comfortably cool during the night. We reserved 2 rooms. While the rooms were clean, one had a few small ants, the other had many small ants.
Large room, comfortable beds, clean room. Very quiet. Breakfast was very good. Staff was friendly.
Stayed in June 2025
Reviewed: 9 June 2025
Fadi
United StatesThe elevators were ancient and felt like they were going to break. The pool was shut down due to an inspection needed. It did its job for us but if you are trying to enjoy the hotel then this is not for you.
The room was excellent. Staff was very nice.
Stayed in June 2025
Reviewed: 6 June 2025
Sararn
United StatesThe room was great but ants here and there. Soda vending machine was not working and top floor to get ice.
The staff was nice and friendly, a quick check -in and out service at the front desk.
Stayed in June 2025
Reviewed: 2 June 2025
Vitalii
United StatesA large dumpster near the main entrance spoiled the overall impression. Judging by the condition of the elevator, there was some renovation going on somewhere in the building.
I reserved two rooms for my family for one night. Check-in took just a couple of minutes. We were given two rooms next to each other. The rooms matched the description on the website. Breakfast was served in a neighboring building.
Stayed in May 2025
Reviewed: 2 June 2025
Shannon
United StatesThe hotel seemed run down a little. Some paint can go a long way. (elevator) The refrigerator was very noisey.
Friendly staff Close to activities
Stayed in June 2025
Reviewed: 30 April 2025
Denise
United StatesArea was not very favorable, hotel needs lots of upgrades, one elevator working and that one was disgustingly, staff was great
Rooms were clean
Stayed in April 2025
Reviewed: 22 April 2025
Rob
United StatesNeighborhood felt just a tad sketchy. Front of hotel could use better lighting. Elevator looked like it has seen better days, nicks and scratches. Room AC didn’t work. No on-site breakfast.
It’s right off the highway, walking distance to great breweries and restaurants/bars. Comfy bed. Free, stable wifi.
Stayed in April 2025
Reviewed: 7 April 2025
Atkins
United States..
Stayed in April 2025
Reviewed: 3 November 2024
Michelle
United StatesRoom smelled and bathroom wasn’t that clean
Close to civic center
Stayed in November 2024
Reviewed: 29 October 2024
Lisa
United StatesThe building was clearly under construction. The room itself was very clean, but other areas were not.
Good location at a good price. The staff was very kind.
Stayed in October 2024
Reviewed: 3 October 2024
Similee
United StatesThe elevators looked like something from American Horror Story. The fitness room was filled with extra beds, Shop Vacs & other supplies.
Our room was clean, the staff was very friendly & the breakfast was great!
Stayed in September 2024
Reviewed: 18 September 2024
Matthew
United StatesHallways were dingy and smelled
Quiet, room was clean
Stayed in August 2024
Reviewed: 29 August 2024
Booth
United StatesSome things in the hallways are in need of repair and elevator seemed to not be working all the time
Near downtown
Stayed in August 2024
Reviewed: 11 August 2024
Karl
United StatesA bit ratty looking, particularly the elevators. Management apparently spends more on function than on looks and I can't really argue with that choice.
We were there for an overnight stop on a long drive. Solid breakfast, vigorous shower. Everything seemed clean and no nasty disinfectant smell. We slept well.
Stayed in August 2024
Reviewed: 28 July 2024
Ellen
United StatesA lot was broken, dirty,out of service. Gym closed. 2 out of 3 elevators shut down Needing refurbishing. Ants
Nice staff
Stayed in July 2024
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