8.1

Reviews of Best Western Coach House 3 stars

2535 North Glenstone Avenue, Springfield, MO 65803, United States

  • Laurence

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Fridge,close to downtown westfield

  • Nancy

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Scott

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Johnna

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Dustin

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • Frances

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Customer service excellent. They went above and beyond to assist us. Breakfast good variety and good. Beds comfortable.

    Sidewalks need to be swept.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    21 August 2025
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  • 7.0 Good
    John

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • David

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Convinent

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    18 August 2025
  • Katie

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Tammy and all the front desk staff were helpful and very nice. The cleaning staff came in and freshened up our room every day, which I loved and appreciated! The breakfast was good, my son loved the pool and we had a wonderful stay. Thank you so much!

    The beds and pillows could be a bit more comfy.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    18 August 2025
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  • Randall

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Ability to park right by my room. Easy access in and out. Evening and morning traffic is heavy.

    It was clean, quiet, well kept.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    18 August 2025
  • Hammond

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Nice affordable place to stay near interstate.

    Could have cleaned the hair in the bathroom a little better. Room smelled a little bit.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will bring those issues to my staffs attention and get this fixed. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will bring tho… Show more

    Best Western Coach House
    4 August 2025
  • Morgan

    Reviewed: 3 August 2025 · Stayed in June 2025

    Verified review

    Breakfast

    That the pictures were somewhat deceiving, or not exactly what I was expecting. Pretty outdated also. And a pretty rough part of town kinda out in the middle of nowhere.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    4 August 2025
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  • Pamela

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Amanda

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Everything, staff were very helpful and properly was awesome. Pool was great, breakfast was awesome

    Nothing

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    4 August 2025
  • Karen

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The room was great! The breakfast was excellent too!

    Don’t know of a thing.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    4 August 2025
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  • Anonymous

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Room was clean and staff were hospitable.

    I was in a room with an adjoining door and could hear the guests in the room next to me.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    1 August 2025
  • Charles

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Prz

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Súper cómodo, tranquilo, reconfortante.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    29 July 2025
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  • Anonymous

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    There is a large lawn area for dogs. They only charge $10/day in pet fees and allow up to 80 pound dogs. They delivered on being pet friendly. They are very close to a Walmart, fast food and sit down restaurants.

    The rooms need a remodel. Mattress was really soft and uncomfortable. Found a dead cricket on the carpet when we first walked in.

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you wil… Show more

    Best Western Coach House
    23 July 2025
  • Dean

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was great. Staff was: very helpful .Room was great.aqq

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    28 July 2025
  • 3.0 Poor
    Shelly

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Bed sheets were clean

    No parking spot for my room. Room had ants and and small black bugs. Dog hairs on side of tub. Floor area was sticky and could see dog prints on floor .

    Property response:

    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedb… Show more

    Best Western Coach House
    28 July 2025
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  • Rachel

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    N/a

    We had a chair that was nasty peeling al1 over the place and location was sketchy

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    24 July 2025
  • Marcela

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
  • Flett

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Quiet room. Good a/c. Good bed. Great breakfast

    Nothing

    Property response:

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will… Show more

    Best Western Coach House
    23 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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