Comentários de Ramada by Wyndham Cocoa 3 estrelas

Dear Maria Do Carmo, Thank you for your feedback. We're glad you found the location convenient, but we sincerely apologize for the cleanliness issues you encountered. A clean and comfortable environment is a top priority for us, and we're sorry we fell short in this regard. We'll address this with our housekeeping team to ensure improvements are made. We appreciate you sharing your experience and hope you’ll consider giving us another chance in the future for a better stay. Sincerely, Hotel Manager

Dear Maria Do Carmo, Thank you for your feedback. We're glad you found the location convenient, but we sincerely apologize for the cleanliness issues you encountered. A clean and comfortable environment is a top priority for us, and we… Mostrar mais

Dear Sallum, Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet expectations. We understand that the room size, weak bath, and cleanliness issues with the sheets were disappointing. These are areas we take seriously, and we will address them with our team to ensure improvements. We hope you’ll give us another chance to provide a better experience in the future. Safe travels to Brazil! Sincerely, Hotel Manager

Dear Sallum, Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet expectations. We understand that the room size, weak bath, and cleanliness issues with the sheets were disappointing. These are areas we t… Mostrar mais

Dear Antonio Costa, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand that the proximity to the NASA Visitor Complex was a highlight, but we regret that the overall experience fell short. Your comments will be reviewed with our team to ensure improvements for future guests. We appreciate you taking the time to share your thoughts and hope you find a more suitable option for your future stays. Sincerely, Hotel Manager

Dear Antonio Costa, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand that the proximity to the NASA Visitor Complex was a highlight, but we regret that the o… Mostrar mais

Dear Paulo, Thank you for your wonderful review! We're so glad to hear you had a very good stay and enjoyed everything, including the coffee. We strive to keep things simple yet satisfying for our guests. We look forward to welcoming you back soon! Sincerely, Hotel Manager

Dear Paulo, Thank you for your wonderful review! We're so glad to hear you had a very good stay and enjoyed everything, including the coffee. We strive to keep things simple yet satisfying for our guests. We look forward to welcoming y… Mostrar mais

Dear Ribeiro, Thank you for sharing your feedback. We're glad to hear that our staff was friendly, but we sincerely apologize for the cleanliness issues you encountered in your room. Dirt bugs and odors are not acceptable, and we will address this with our housekeeping team immediately to ensure it doesn't happen again. Your comments are important to us as we work to improve the overall guest experience. We hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely, Hotel Manager

Dear Ribeiro, Thank you for sharing your feedback. We're glad to hear that our staff was friendly, but we sincerely apologize for the cleanliness issues you encountered in your room. Dirt bugs and odors are not acceptable, and we will … Mostrar mais

Dear Izael, Thank you for your feedback! We’re glad to hear that our staff was very helpful and responsive in addressing your concerns. We sincerely apologize for the condition of your initial room and for the issues with floor cleanliness. Your comments highlight areas where we can improve, and we’ll ensure our housekeeping team takes immediate action to prevent this from happening again. We appreciate your understanding and hope to provide you with a better experience on your next visit! Sincerely, Hotel Manager

Dear Izael, Thank you for your feedback! We’re glad to hear that our staff was very helpful and responsive in addressing your concerns. We sincerely apologize for the condition of your initial room and for the issues with floor cleanliness… Mostrar mais

Dear Gonçalo, Thank you for your feedback. We’re glad you found the breakfast to be in line with expectations for this range of hotels. However, we apologize for the unpleasant odor in your room. We take such issues seriously and will address them with our housekeeping team to ensure that all rooms are fresh and comfortable. We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Hotel Manager

Dear Gonçalo, Thank you for your feedback. We’re glad you found the breakfast to be in line with expectations for this range of hotels. However, we apologize for the unpleasant odor in your room. We take such issues seriously and will addr… Mostrar mais

Dear William, Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms clean, appreciated our quick access, and encountered polite staff during your stay. Your satisfaction with these aspects of our service is very important to us. However, we apologize for any inconvenience caused by the breakfast experience. We strive to provide a satisfying breakfast for all our guests, and we regret that we fell short of expectations during your visit. Your comments have been noted, and we will review our breakfast offerings to ensure improvements are made. We appreciate your valuable feedback as it helps us to continually enhance our services. Should your travels bring you back to the area, we hope to have the opportunity to provide you with an even better experience. Sincerely, Hotel Manager

Dear William, Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms clean, appreciated our quick access, and encountered polite staff during your stay. Your satisfaction with these aspects of our serv… Mostrar mais

Dear Carlos, Thank you for sharing your feedback with us. We're pleased to hear that our hotel met your needs for a quick two-night stay and that you found our American standard breakfast satisfactory. We appreciate your input regarding the outside area, and we'll certainly consider it as we strive to enhance our facilities to meet the Ramada standard. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved experience in the future. Sincerely, Hotel Manager

Dear Carlos, Thank you for sharing your feedback with us. We're pleased to hear that our hotel met your needs for a quick two-night stay and that you found our American standard breakfast satisfactory. We appreciate your input regardin… Mostrar mais

Dear C MIERELLES, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager

Dear C MIERELLES, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observatio… Mostrar mais

Dear Meirelles, We appreciate your honest feedback about your recent stay. While we're pleased to hear that you were well taken care of, we apologize for any discomfort and the subpar cleaning experience. Your satisfaction is important to us, and we're committed to addressing these issues to ensure a more comfortable and immaculate stay in the future. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for an improved experience. Sincerely, Hotel Manager

Dear Meirelles, We appreciate your honest feedback about your recent stay. While we're pleased to hear that you were well taken care of, we apologize for any discomfort and the subpar cleaning experience. Your satisfaction is important… Mostrar mais

Dear Meirelles, We're glad to hear that your stay exceeded expectations, prompting you to extend for three days. We appreciate your kind words about the service provided by the individual with the challenging name. It's wonderful that you found the coffee to be a good value for money. We apologize for the weather's impact on your plans and any inconvenience with the cleaning. Your feedback is valuable, and we'll work to address these concerns. We look forward to the possibility of welcoming you back for another try when the weather improves. Safe travels! Sincerely, Hotel Manager

Dear Meirelles, We're glad to hear that your stay exceeded expectations, prompting you to extend for three days. We appreciate your kind words about the service provided by the individual with the challenging name. It's wonderful t… Mostrar mais

Dear Lia, We're delighted to hear that your one-night stay was worth it. Your appreciation for our new and clean amenities is gratifying. We strive to provide a well-maintained environment for our guests. Thank you for choosing us, and we hope to welcome you back whenever your travels bring you our way. Sincerely, Hotel Manager

Dear Lia, We're delighted to hear that your one-night stay was worth it. Your appreciation for our new and clean amenities is gratifying. We strive to provide a well-maintained environment for our guests. Thank you for choosing us, and… Mostrar mais

Dear ANTONYHESSA DE KACIA, It sounds like you had a brief stopover in Cocoa before a cruise. We appreciate your feedback on the value for money. However, we regret to hear that you didn't feel at home during your stay. We strive to create a welcoming and comfortable atmosphere for our guests, and we'll use your comments to improve in this regard. If there are specific aspects you believe could enhance that feeling of being at home, please let us know. Your input is valuable, and we hope to have the opportunity to provide a more inviting experience in the future. Sincerely, Hotel Manager

Dear ANTONYHESSA DE KACIA, It sounds like you had a brief stopover in Cocoa before a cruise. We appreciate your feedback on the value for money. However, we regret to hear that you didn't feel at home during your stay. We strive to cre… Mostrar mais