Reviews of Best Western Inn at Blakeslee-Pocono 3 stars
107 Parkside Ave, Blakeslee, PA 18610, United States
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location
First we waited 15 minutes at the desk to check in because no one was there . Then we got to the room showered and tried to sleep , someone was blasting music or the tv was super loud . I let front desk know and they said there’s no one to help at this time . We were there because my daughter was taking her sats that next morning and she needed a good nights rest . Sadly she couldn’t sleep until around 2 am . No one came to help us .
Thank you for sharing your experience with us. I want to sincerely apologize for the delay you encountered at check-in. The clerk had stepped away briefly to assist another guest, and while we do our best to have someone available at the desk at all times, I understand how frustrating it must have been to wait, especially after a long day of travel. I’m also very sorry for the noise disturbance during your stay. We realize how important it was for your daughter to get a good night’s rest before her SATs, and it’s disappointing to hear that we did not provide the quiet, comfortable environment you both deserved. With your feedback in mind, I’d like to clarify what happened with our messaging system. The response you received overnight was an automated away message from our new guest text service. At the time of your stay, the system was not monitored between 10 PM and 8 AM, and the default message sent was: “Sorry we don’t have anyone available at this moment. We will get back to you as soon as possible.” I agree that this message was unclear and unhelpful. Since then, we have updated it so that it now directs guests to call the front desk phone, which is monitored 24 hours a day, allowing us to respond immediately to issues such as noise. We regret that this situation caused you and your daughter stress during such an important stay, and I truly appreciate you bringing it to my attention. Your comments have directly helped us improve both our communication and the service we provide to all our guests. We would be grateful for the opportunity to welcome you back and provide the comfortable, restful experience that you should always expect when staying with us.
Thank you for sharing your experience with us. I want to sincerely apologize for the delay you encountered at check-in. The clerk had stepped away briefly to assist another guest, and while we do our best to have someone available at the de… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewOkl
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewRooms are nice and new and very clean!! Loved the comfy beds after a long day. Staff was very friendly and breakfast was great! Definitely would stay here again.
We were given a slip stating that our room would be cleaned after 72 hours but if you want it cleaned prior to that you had to do a request. So we thought after our 3rd night our room would've been cleaned, but it wasn't.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe air conditioning in the room didn't work well. We sweated at night. There were plugs and other things on the floor. They didn't clean it properly.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNice location off the highway
Breakfast started a little late
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThey need to say on their website they don’t accept chime we drove two hours and couldn’t even stay
Thank you for your feedback. I'm very sorry for the inconvenience you experienced. While we do accept most major credit and debit cards, like many hotels, we are unable to accept prepaid cards or cards issued by non-traditional banks—including Chime—for check-in due to limitations in how these cards handle holds and authorizations. We continually work with our booking partners to provide guests with accurate and helpful information in the best available format. However, due to the wide range of card types and banking practices and limited display options on many sites, we strongly recommend that guests contact the hotel directly in advance if they plan to use a prepaid or non-traditional card. We understand how frustrating it must have been to arrive after a long drive and not be able to stay, and we sincerely apologize for the inconvenience. Best regards, Jason S. General Manager Best Western Inn at Blakeslee-Poconos
Thank you for your feedback. I'm very sorry for the inconvenience you experienced. While we do accept most major credit and debit cards, like many hotels, we are unable to accept prepaid cards or cards issued by non-traditional banks—in… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClean, close to everything, great free breakfast, nice pool, allows pets
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewWhat a lovely hotel! Very clean, great location, spacious room, good amenities. We’re sorry didn’t have time for the pool. Breakfast selections were really nice.
It was a bit pricey for just and overnight stay.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewStaff was friendly and helpful about attractions in the area. Room and hotel was clean and updated. Complimentary breakfast was a plus.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewI am very pleased with everything from the free breakfast to the cleanliness of rooms, facilities and grounds.. I have stayed multiple times with consistently excellent experiences. All of the staff are outstanding people. Highly Recommend!
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewClean comfortable and very well maintained. Great breakfast!
Pool quarters were a little too warm as was the water.
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewBed was crammed next to the HVAC unit.