Reviews of Best Western Inn of Chandler 3 stars
950 North Arizona Avenue, Chandler, AZ 85225, United States
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewBreakfast ok
Room wasn’t clean the first day there was dust and hair in tub.
Dear Guest, We’re sorry to hear the initial cleanliness of your room did not meet expectations. While we strive for consistency, we understand that sometimes experiences can vary, and we appreciate you bringing this to our attention. We hope to have another opportunity to provide you with a more seamless stay in the future. Best regards, Best Western Inn of Chandler
Dear Guest, We’re sorry to hear the initial cleanliness of your room did not meet expectations. While we strive for consistency, we understand that sometimes experiences can vary, and we appreciate you bringing this to our attention. We h… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewPlenty of restaurants and shopping centers close by Bus stop right in front of hotel
Coffee. Pool hours.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewClean facility. Our room was clean. The lobby was clean no weird smells.
Unfortunately, we did not get to sample the breakfast just because of our timeframe and the time that the breakfast was offered
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewI am very picky about hotels, my husband and I both are. This hotel was clean in the lobby and clean in the room! Also, the hallway was clean with no smells, which we appreciated.
There really wasn’t anything that I didn’t like. I did not experience the breakfast just because I wasn’t around during the time that it was offered so I can’t give any insight on that part.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewWhat I liked about the property was it was close to restaurants and stores and the staff was professional and friendly.
N/A
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewGood location. Good breakfast. Very clean rooms.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewFairly basic accommodation done well. Clean, comfortable room with microwave, fridge, and a table and chairs suitable for in-room dining. Breakfast was good both days. They ran out of bananas one day and sent someone out to get more for patrons wanting them. We were well pleased overall.
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewVery poor breakfast Food containers were empty. Very little to offer. Watery eggs.
Breakfast attendees should have been paying attention to the low food supply, or it could have been intentional, not sure.
Dear Rebecca, We appreciate your feedback and regret that certain aspects of your stay did not meet expectations. We will review your concerns regarding the sofa bed and breakfast service with our team to ensure improvements are made where needed. Guest satisfaction is important to us, and we continuously strive to provide a quality experience for all our visitors. Best Western Inn of Chandler
Dear Rebecca, We appreciate your feedback and regret that certain aspects of your stay did not meet expectations. We will review your concerns regarding the sofa bed and breakfast service with our team to ensure improvements are made where… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewI mean dingy I was expecting much better then this
The staff I was at a wedding and my bf was checking in and they made it absolutely impossible for us
Dear Kyaa, We’re sorry to hear about your dissatisfaction. However, we want to clarify that you did not stay in the room, and your complaint appears to be related to our check-in policy rather than the accommodations themselves. As a standard security measure, we cannot accept a credit card for check-in unless the cardholder is present, unless the reservation was prepaid through Booking.com. Since your reservation was booked under the "pay at hotel" option and your boyfriend did not have the credit card used for the booking, we were unable to check him in using the card. Best Western Inn of Chandler
Dear Kyaa, We’re sorry to hear about your dissatisfaction. However, we want to clarify that you did not stay in the room, and your complaint appears to be related to our check-in policy rather than the accommodations themselves. As a stand… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewThe heater was broke in the room 205
Dear Rea, We appreciate your feedback. Regarding your stay in Room 205, we want to note that during our conversations about the retention of your $100 deposit and being placed on our do not rent list due to a violation of our non-smoking policy, no concerns were raised about the heater. Best Western Inn of Chandler
Dear Rea, We appreciate your feedback. Regarding your stay in Room 205, we want to note that during our conversations about the retention of your $100 deposit and being placed on our do not rent list due to a violation of our non-smoking p… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewTv was small bed had no blankets
Dear Darcy, Thank you for your feedback. We apologize for the inconvenience regarding the TV size and the lack of blankets. Your comfort is important to us, and we will review these concerns with our team to ensure better accommodations in the future. We appreciate your stay and hope to provide you with a more comfortable experience next time. Sincerely, Best Western Inn of Chandler
Dear Darcy, Thank you for your feedback. We apologize for the inconvenience regarding the TV size and the lack of blankets. Your comfort is important to us, and we will review these concerns with our team to ensure better accommodations in… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe staff was friendly and helpful. The rooms seem to be clean for their age.
Both the coffee and beverage machines were broken the morning we ate there. The food was alright. Have eaten at other Best Westerns with better Breakfasts and a few worst. my bed was worn, so not the greatest sleep. The rooms could use a remodel and new beds.
Dear Gregory, Thank you for your feedback. We’re pleased to hear that our staff made a positive impression and that you found the rooms clean. However, we sincerely apologize for the issues you encountered, including the broken beverage machines and the comfort of your bed. We understand how important these aspects are for a great stay and will share your comments with our team to work on improvements. We appreciate you choosing to stay with us and hope you might reconsider visiting us in the future. Sincerely, Best Western Inn of Chandler
Dear Gregory, Thank you for your feedback. We’re pleased to hear that our staff made a positive impression and that you found the rooms clean. However, we sincerely apologize for the issues you encountered, including the broken beverage ma… Show more