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  5. Reviews of Best Western On the River

Reviews of Best Western On the River This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

401 N 3rd St, Hannibal, 63401-3301, United States

#6 of 15 hotels in Hannibal

Guests' Choice

Review Score

Based on 558 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    7.0
    Convenient location - hotel could use a facelift.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a little tired and old.

    It was very convenient and within walking distance to the attractions we were interested in.

    Stayed in September 2025

  • Reviewed: August 23, 2025

    7.0
    Located very close to downtown sights.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Daytime staff, especially a woman in the morning, not friendly or helpful. Seemed bothered if we approached her about anything ( she wasn’t busy). She was irritated when I asked for a printed receipt upon checkout. We had a room facing the Mississippi. The windows are the dirtiest I have ever seen in a hotel. Look as if they have never been cleaned. There was also a large, active wasps nest in between the screen and window. Told the staff I. The morning. Only after I showed them a picture did they send maintenance to address it.

    Location was good for visiting Mark Twain sites and downtown. Wendy checked us in the evening we arrived very pleasant and helpful.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    The property was clean, staff helpful, and location was great for walking to downtown attractions
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness Location

    Stayed in August 2025

  • Reviewed: August 14, 2025

    7.0
    A nice stay in old town Hannibal.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool looked nice, even though we didn't end up using it, but the smell of chlorine all the way into our room on the upper floor was at the very least unpleasant and a little irritating, eyes, nose, etc. Some proper ventilation would make the whole property nicer.

    Great location for visiting the Mark Twain related sites and sights.

    Stayed in July 2025

  • Reviewed: August 6, 2025

    9.0
    It was great
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights

    The food at breakfast could have been a little better

    The only fault that was noticed was, there was not radio alarm clock. Upon checking out we told the clerk of the problem and she noted it and said that yes there should have been an alarm in the room.

    Stayed in August 2025

  • Reviewed: July 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was just okay. The staff was very good and nice.

    The breakfast was not as good as I had hoped 😕. The price was expensive for the hotel .

    Stayed in July 2025

  • Reviewed: July 6, 2025

    9.0
    Nice and convenient.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    You could hear the kids upstairs running in the hallway until midnight. We had a handicap accessible bathroom and water was all over the floor when showering. I'd book again but request a regular room.

    The bed and pillows were very comfortable. Breakfast was plentiful. Staff was helpful and courteous.

    Stayed in July 2025

  • Reviewed: June 29, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in staff was very rude. Check in staff charged me a second time for my stay. They had no idea I had already payed when I booked online.

    Quiet, no kids

    Stayed in June 2025

  • Reviewed: June 25, 2025

    9.0
    Very nice
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    A closet should have been provided in the room for luggage

    Breakfast was good. Check in staff was excellent

    Stayed in June 2025

  • Reviewed: June 24, 2025

    8.0
    Great location, room, and pools!
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The indoor pool is a bit loud, so make sure to ask for a room far away from it. I had to put a towel under my door to keep the noise level down. The hotel is cavernous so echos are inherent.

    Nice breakfast, comfortable rooms, indoor and outdoor pool, and easy access to historic area/waterfront.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to get breakfast in another building and coffee had no flavor.

    Location

    Stayed in June 2025

  • Reviewed: June 21, 2025

    9.0
    Very good for our one night stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
    • Stayed 1 night

    I just wish that on the booking site it explained which rooms have a view of river. Should have called the place to check.

    right across the street from historical park with Mark Twain museums and downtown was just a block away

    Stayed in June 2025

  • Reviewed: June 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Blinds wouldn't stay shut and made it hard to keep it dark in the room

    Great location, great breakfast, room was a great size

    Stayed in June 2025

  • Reviewed: May 28, 2025

    9.0
    Great value!
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My only suggestion would be to improve the breakfast. Possibly offer some fresh pastries instead of pre-packaged items.

    Great staff - very friendly. Hotel location is terrific. Has a great pool.

    Stayed in May 2025

  • Reviewed: May 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We had traveled several hours the day before and didn’t go to breakfast until 9:00 am. There was only scrambled eggs, sausage, sausage gravy & biscuits left. There was no yogurt left and a handful of fruit cups. We didn’t expect a lot, however, I didn’t see a waffle maker, bread for toast, muffins or even pastries. We understood breakfast went to 9:30 so it would seem that breakfast items should be out until that time. We didn’t fuss about it. Just a suggestion that items be available until the time breakfast service ends.

    The hotel was very nice, great location and registration staff personal was very kind.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    A nice Best Western with a great location!
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool sounds and smell was overwhelming. Maybe better room doors?

    Great location- within walking distance of the river, downtown shops, and restaurants.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Within walking distance of food and entertainment.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    8.0
    We did enjoy the stay, and i would not have a problem staying with them again.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    I would have like if the breakfast offered maybe Toast, or bagels. NOT that its a deal breaker, it just would have been nice to go with the eggs. The inside of the hotel for the most part was fairly clean, the outside could use some work. They do have 2 pools, but the second one is across the street and doesn't even look like its part of the location lol..

    I loved the location, it was just right across the street from everything. We were able to walk down town and look around with no problems at all.. Most of the staff was amazing, the room was nice and the bed was comfy. You did get a little fridge and microwave which is always a helpful.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    9.0
    Enjoyed the stay and my great granddaughter loved swimming
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool inside was so cold and so was the outside one; which they had just opened outside one so I can understand that! The inside pool was warmer second evening!

    Very good stay! Was clean and close to everything! Felt safe going outside to smoke! The staff were knowledgeable and friendly and always willing to assist you!

    Stayed in May 2025

  • Reviewed: May 10, 2025

    8.0
    Traveling through
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in April 2025

  • Reviewed: May 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Appeared recently painted. Breakfast was good. Enjoyed pool.

    Stayed in April 2025

  • Reviewed: May 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Room was comfortable. Enjoyed pool and jacuzzi. Facilities were clean, appeared recently painted. Breakfast was good.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    8.0
    Tony at the front desk was very nice and helpful
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to downtown

    Stayed in April 2025

  • Reviewed: April 22, 2025

    8.0
    It was comfortable enough for an overnight stay.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness of the sofa bed

    Breakfast

    Stayed in April 2025

Showing 1 - 25

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