120 Taos Street , Slidell, LA 70458, United States of America
#8 of 18 hotels in Slidell
Guests' ChoiceBased on 307 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
8.7
Value for money
7.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 9, 2024
Samantha
United States of AmericaIt stunk beds were so hard had holes in every blanket
Nothing it was nasty and had mildew
Stayed in April 2024
Reviewed: April 7, 2024
Laura
United States of AmericaA little outdated by very comfy bed and clean room
Easy check in, clean, very comfortable beds and very nice staff
Stayed in April 2024
Reviewed: March 29, 2024
Helen
United States of AmericaUpon my arrival I didn't notice anything out of the ordinary with the room, but the following morning while I was taking a shower I noticed a huge disgusting stain of what appeared to be stool and bodily fluids on the outside of the toilet. I proceeded to call the front desk and talked to Miss Mary, so she could also assess the situation, she told me there wasn't any manager on site and that she would leave a note and make sure that a manager would reach back to me on the following Monday (2 days later). I didn't receive any call from any staff of the Best Western at Slidell Hotel on the following Monday, therefore I proceeded to call the Hotel on the following Tuesday, I spoke to Brittany, who also assured me she was going to relay the message to a manager and had them call me back. Again, I never received a call back on that Tuesday or Wednesday, so I proceeded to call the hotel again on Wednesday , this time I spoke to Chelsea whom told me she couldn't find any notes of the incident that occurred during my stay, and to please email the hotel regarding the incident with the pictures of the incident. I repeatedly contacted staff and property manager Martin Patel for over 2 weeks now, the only staff that reached back to me was the housekeeping manager to inform me that the housekeeping that was assigned to clean the room I had stayed in had been fired. Realistically, how is that helping my situation? I am utterly appalled with the nature of this incident and the way it has been handled this far. I find it very unprofessional, and beneath Best Western standards that a paying customer receives this kind of treatment.
Stayed in March 2024
Reviewed: March 6, 2024
James
United States of AmericaWater was very dirty almost not fit to bath or shower
Location
Stayed in March 2024
Reviewed: March 6, 2024
Athanasios
Germanythe walls are so thin I could hear every conversation loud and clear in the room next to mine. beds were too soft
price and breakfast included
Stayed in March 2024
Reviewed: February 27, 2024
James
United States of AmericaCheck in before 3 additional cost
Great location
Stayed in February 2024
Reviewed: February 26, 2024
Carol
United States of AmericaLighting in bathroom was poor. No directions on how to use safe
Breakfast was great.
Stayed in February 2024
Reviewed: February 15, 2024
Zion
United States of AmericaGot in our room it was dirty . Took about 10 minutes to get another room . Got into our room the fridge didn’t work ! Guest were loud & slamming doors repeatedly .
Nothing
Stayed in February 2024
Reviewed: February 7, 2024
Kenneth
United States of AmericaStaff wasn’t people friendly
Value and location
Stayed in January 2024
Reviewed: January 7, 2024
Lisa
United States of AmericaI seen a roach
Staff was nice and helpful
Stayed in January 2024
Reviewed: December 12, 2023
Yamoind
United States of AmericaCustomer service
Stayed in November 2023
Reviewed: November 10, 2023
Angela
United States of AmericaHAVING TO ANSWER SO MANY DAMN QUESTIONS HERE
THE LADY AT THE FRONT DESK KNEW THE AREA AND WAS EXTREMELY HELPFUL
Stayed in October 2023
Reviewed: November 9, 2023
Ijunanya
United States of AmericaClean San super friendly staff I stay here everytime I’m in town
Stayed in October 2023
Reviewed: November 9, 2023
Ijunanya
United States of AmericaClean and the staff is super nice
Stayed in November 2023
Reviewed: November 9, 2023
Ijunanya
United States of AmericaThere’s nothing not to like
The break fast the staff is super nice
Stayed in November 2023
Reviewed: October 22, 2023
Anyhony
United States of AmericaIt was Comfortable
Stayed in October 2023
Reviewed: October 21, 2023
Elizabeth
United States of Americastaff, guest,bed was dirty. staff was rude. guest were noisy & dirty. Breakfast hours suck. Housekeeping makes too much noise & interrupts sleep hours before checkout. Key cards kept lagging.
location, pillows,bed.
Stayed in October 2023
Reviewed: October 13, 2023
Jean
United States of AmericaNothing special, but not terrible.
Stayed in October 2023
Reviewed: September 15, 2023
Reyna
United States of AmericaLoved the place
Stayed in September 2023
Reviewed: September 13, 2023
Smith
United States of AmericaThe beds and pillow need to be updated.
The hotel and the room were very clean. The breakfast was good.
Stayed in September 2023
Reviewed: September 11, 2023
Victoria
United States of Americanothing
cleanliness
Stayed in September 2023
Reviewed: September 7, 2023
Rusty
United States of AmericaLarge room, clean(my wife is a perfectionist)quiet no loud people in hotel.
Stayed in August 2023
Reviewed: August 31, 2023
Lance
United States of AmericaRoom smell old
Quiet
Stayed in August 2023
Reviewed: August 20, 2023
Latonya
United States of AmericaI loved everything. There wasn't anything not to like.
I like the rooms were very clean and spacious the breakfast and location was great. Staff was amazing.
Stayed in August 2023
Reviewed: August 17, 2023
Cordell
United States of AmericaNothing
Ecerything
Stayed in August 2023
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