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  5. Reviews of Best Western Plus Atrium Inn & Suites

Reviews of Best Western Plus Atrium Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

275 Alfred Thun Road, Clarksville, TN 37040, United States of America

#9 of 41 hotels in Clarksville

Guests' Choice

Review Score

Based on 267 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Full Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the room was terrible.

    Staff was very friendly & accommodating. Guest Laundry was easy to use. Plenty of parking. Room was a great size. Full kitchen was wonderful.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Quiet, convenient stay at your hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Would have liked more fresh fruit selections. My husband did NOT like the coffee maker at all. What happened to the regular coffee maker instead of the pods?

    Breakfast items were really going quickly and we were lucky to get what we wanted. A little later in the morning and we would have not been able to get yogurt etc. even though there was over an hour until breakfast was over.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Saturday 330
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Walk-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had booked a suite. The pictures show a couch. No couch in the room. It said it was a walk in shower. Nope regular shower tub combo. Really needed the walk in shower since I'm disabled and stepping over the tub is difficult for me. And the tub didn't drain. By the time you got done in the shower it's between your ankles and calves

    That it was clean. Super friendly staff

    Stayed in March 2024

  • Reviewed: February 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Walk-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Big rooms

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Would come back if there is a roll in shower.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower. No place for your dry towel, soap or shampoo. We ask for a shower chair that was missing the front caps so it wobbled. Which didn’t really matter because there was no way my husband could get from his wheelchair to the bath seat. So we were there 4 days doing sponge baths. Such a wheelchair friendly bathroom but it needs a rolling shower.

    Beautiful lobby. Good breakfast options. Accessible room very wheelchair friendly.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    restful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Particularly good meals. Very clean too.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    7.0
    Very convenient for our purposes.
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room seemed old and dated.

    The lobby.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    Mile warranty
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Walk-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Run of the mill breakfast

    Efficient front desk staff Rented a room with roll out couch and accommodated 3 in 1 room

    Stayed in October 2023

  • Reviewed: September 24, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel in great location to many restaurants, shopping & gas stations.

    Breakfast was really good! Breakfast staff was very friendly & helpful.

    Stayed in August 2023

  • Reviewed: September 18, 2023

    8.0
    Over priced
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    They over booked so we no Hospitality room for our Vietnam reunion. They also had no bartender.

    Location

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Lovely place, but use all locks.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    A housekeeper walked into our room without knocking or announcing themselves. I believe he was disciplined, but it was very unsettling.

    All staff but one were very friendly and helpful.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Comfortable and clean room.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    the coffee machine at breakfast was broken and we had already checked out and didnt have time to go back to the room and make some there.

    breakfast was ok, the coffee machine was broken and that was a bummer. food was good and variety of it was there.

    Stayed in September 2023

  • Reviewed: July 23, 2023

    8.0
    It was good. Would definitely stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not get up in time for breakfast so I can’t say. Our room was not ready until about an hour and a half past check in. We were understanding. I know businesses can be short staffed. Staff at front desk was awesome. The lady that was bartending was also friendly. Beds were comfy, room was clean. The only thing negative was the landscaped areas in the parking lot were full of weeds, so not very attractive. But in general, was a nice place to stay.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    7.0
    Thank goodness it was short,
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could not get the ac to work. The exterior of the building was dirty, the landscaping is full of weeds and dead plants, there was trash on the ground and the door leaks . Also lots of birds and bird nests in the canopy.

    The room was large.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    The staff was nice and the room was spacious enough
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The hotel was nice and the staff was extra friendly

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    Did the trick since we just were stopping to sleep, but could have been better.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We booked a room with a sleeper sofa for 2 of our kids. There were no pillows or blankets for the bed in the room and when we asked at the desk, they said they only had one blanket available. No sheets. No pillows. Air conditioner rattled most of the night.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    8.0
    The staff was very friendly.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from floor above woke us up. The door on the room was way too heavy to be for a handicap room. The noise was too easily heard in the room.

    The staff was very helpful and friendly.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    8.0
    I would definitely recommend this Best Western Hotel whenever visiting Clarksville, Tennessee!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights

    There could’ve been a more thorough job of cleaning in the corners of the bathroom, including in and outside of the shower.

    The hotel was centrally located near where I was going to be visiting this weekend, and that made it very easy to get around when it was necessary for us to get an Uber. The beds were very comfortable, and so was the temperature of the room. I would definitely stay here again.

    Stayed in May 2023

  • Reviewed: April 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Honestly, the things that I may have disliked, were far outweighed by the things that I did like.

    The staff, hands down, made the entire stay worth it!! I don't know that I've ever encountered a hotel stay where all shifts were equally as helpful, and just courteous.

    Stayed in April 2023

  • Reviewed: March 9, 2023

    8.0
    Great place to go for the emergency circumstances we were under
    • Family with young children
    • Queen Suite with Two Queen Beds and Walk-In Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet ran and the shower curtain too short for the tub. Pillows could have been firmer-

    Seemed safe, quiet and staff was eager to help.

    Stayed in March 2023

  • Reviewed: January 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The walls were super thin, could hear the person in the room next door Breathe.

    very clean, comfortable, professional and friendly

    Stayed in January 2023

  • Reviewed: November 8, 2022

    9.0
    My first time staying at a Best Western. I was pleasantly surprised.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Walk-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The facility was well maintained. My family really enjoyed the breakfast. The staff was really friendly and helpful.

    Stayed in November 2022

  • Reviewed: October 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was amazing!!! We checked in late and our TV didn’t work in our room. They had it fixed in no time. The overnight staff went out of their way to make us feel comfortable. Also solved the problem fast

    Stayed in October 2022

  • Reviewed: October 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it doesnt have to do with the property but one of the night shift employees could use one service animal conference.

    thw location

    Stayed in October 2022

Showing 1 - 25

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