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  5. Reviews of Best Western Plus Atrium Inn

Reviews of Best Western Plus Atrium Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17401 Interstate 35 North, Schertz, TX 78154, United States

#4 of 7 hotels in Schertz

Guests' Choice

Review Score

Based on 197 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 10, 2025

    9.0
    It was definitely a good choice for my visit with my local family .
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Met all my needs

    Lovely accommodations for family living in the area

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great

    Stayed in August 2025

  • Reviewed: July 27, 2025

    9.0
    A gem hidden in plain site
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The towels are getting a bit flat.

    Professional staff and service. Warm and inviting. Soft piano music plays in the halls and second floor community area. Large rooms. A well cared for establishment.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    9.0
    Very enjoyable will definitely book again if in San Antonio
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was available all you had to do ask the front desk and they took care of you.

    Property was clean and in a good location Loved the pool area with the plants and the atmosphere. 🥰

    Stayed in July 2025

  • Reviewed: July 2, 2025

    10
    We’d stay here again
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress was a little hard for our liking but other than that, it was okay.

    It was quiet, clean and easy to get to. The breakfast included was fantastic and good coffee.

    Stayed in July 2025

  • Reviewed: June 15, 2025

    9.0
    Conveniently located by 35- clean
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Lovely property with indoor pool. Denny next door. Breakfast included

    Stayed in June 2025

  • Reviewed: May 19, 2025

    10
    Enjoyable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Facility was very clean and the staff was friendly and helpful

    Stayed in May 2025

  • Reviewed: May 11, 2025

    10
    The definition of comfort away from home
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike

    Everything was amazing!

    Stayed in April 2025

  • Reviewed: May 5, 2025

    10
    Unexpected stay and exceptional stay with BW.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Nothing!

    Excellent choices of food and presented well.

    Stayed in May 2025

  • Reviewed: April 20, 2025

    7.0
    Probably would not stay there again.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too close to highway. Think walls. Room smelled like really old cigarette smoke. Sink did not drain and there was no shampoo.

    Nothing really

    Stayed in April 2025

  • Reviewed: April 14, 2025

    10
    The Atrium pool is a huge bonus
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    We loved the pool. We spent 2 hours just enjoying the atmosphere. The room was very clean & comfy. After along day it was a great choice.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was pleasantly surprised by the cleanliness and comfort of the hotel. We stayed for a basketball tournament and were very comfortable for the weekend. Its not super spacious or luxurious but definitely clean and just what we needed.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Shertz Texas
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was incredibly slow

    The pool area was beautiful and the breakfast was great.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    A Great Stay
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Overall, my one-night stay was great,

    I can confirm the positive reviews about this hotel. The Best Western Plus was a fantastic place to stay. Upon entering, we noticed the lobby was quiet and nicely decorated. The hallways were clean and also quiet. Our king room was spacious, with a comfortable and clean bed that ensured we slept well after a long day of traveling. The room was equipped with everything we needed: a Holy Bible, refrigerator, microwave, Keurig coffee maker, iron, ironing board, four large towels, three small towels, three hand towels, make-up remover wipes, a shower cap, citrus lotion, and ample closet space. The shower featured Phamacopia natural and organic body wash, shampoo, and conditioner. Please note, if you turn off the main light switch, your devices won't charge overnight—I learned that the hard way. (Whoops!) Breakfast was excellent! They offered yogurt, juice, milk, coffee, cereal, fresh fruits, hot eggs, hash browns, potatoes, sausage, biscuits, bread, muffins, salsa, cheese, various condiments, and the option to make a hot waffle. The hotel's location, close to the highway, was one of the reasons I selected it. There was plenty of parking, and I was able to park right outside my room. Next door, there was a Denny’s, which was convenient for a light dinner. Within walking distance, there were also a gas station, Arby’s, Wendy’s, KFC, and several other dining options. I highly recommend this hotel and would gladly stay here again.

    Stayed in March 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    Breakfast was not the best. The eggs had a sort of crumbled texture and the oatmeal was challenging to make in the microwave.

    Clean and very pleasant staff

    Stayed in February 2025

  • Reviewed: January 18, 2025

    10
    Hidden gem that gave so much more than expected.
    • Business trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 3 nights

    The room I stayed in didn't have good water pressure and the shower head didn't move very well, but that's okay.

    This hotel is a hidden gem! When you think of the Best Western, you think of a mid hotel that you're just going to stay at, get up, and go. This was so much more. The employees were enthusiastic, polite, and wonderful to talk to. The Atrium gave it a vibe of a more upscale hotel. The beds were plush.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    10
    Would recommend
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff very polite. The room was clean but was put off when I opened the door and saw a huge dead roach inside, other than that is was good. Loved the pool and hot tub.

    Stayed in December 2024

  • Reviewed: December 15, 2024

    10
    Great, can’t wait to visit again
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Welcoming and very clean

    Stayed in December 2024

  • Reviewed: November 2, 2024

    8.0
    Very Good
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cost and location

    Wonderful staff very friendly,

    Stayed in November 2024

  • Reviewed: November 2, 2024

    8.0
    It was a wonderful stay for the price. Everything was clean and comfortable. Pool and hot tub were excellent. Pool towel
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No good options for coffee.

    Very clean and comfortable.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Great place to stay
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Cleanliness family oriented great breakfast 🥞

    Stayed in October 2024

  • Reviewed: October 28, 2024

    8.0
    Good stay, will return!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loved that the place was able to accommodate us in such a short notice. Room was clean and comfortable! Breakfast was good! Second time staying here, and will return!

    Stayed in October 2024

  • Reviewed: October 21, 2024

    9.0
    Would definitely stay here again.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access
    • Stayed 2 nights

    Comfortable bed, every member of the staff was exceptionally pleasant and helpful.

    Stayed in October 2024

  • Reviewed: October 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    cannot think of anything. it really was great.

    staff was extremely nice. our room was comfortable & clean. plenty of towels. the bathroom is huge with plenty of room. thank you for everyone's hospitality.

    Stayed in October 2024

Showing 1 - 25

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