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Reviews of Best Western Plus Chain of Lakes Inn & Suites 3 stars

1321 North 14th Street, Leesburg, FL 34748, United States

#3 of 9 hotels in Leesburg

Guests' Choice

Review score

Based on 263 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 8 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pool only open from dawn to dusk that is so stupid only open until dusk since you gone must if the day you can’t take a swim or get into the hot tub that’s needs to change

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didnt like

    Staff was amazing, breakfast was good. Beds were comfy and room was clean.

    Stayed in June 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shampoo/Conditioner and soap not enough for stay

    Great location for the rally! Quiet and clean. Friendly service at check in

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    This is the second time we stayed at this property and will stay here again when visiting family who live close by.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The property is clean and comfortable. The breakfast offers a good selection. It is in a good location to visit family in The Villages.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Get rid of those bad eggs

    Great coffee at the espresso bar.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nice hotel, very helpful front desk staff. This is on list to go back to when in the area. Good breakfast

    Stayed in April 2025

  • Reviewed: 23 March 2025

    8.0
    Good stay, close to golf courses.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Went for golf outing with friends. Good experience overall aspects.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    Good for the area
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable room and beds

    Good location Poor reception

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Clean and close to family

    Stayed in February 2025

  • Reviewed: 22 February 2025

    8.0
    Nice room, worth what we paid. This is an adequate hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Grumpy staff member at breakfast

    Large room with comfortable beds.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We definitely didn't like our room location. It was right next to the elevator, and all we heard during the day when in the room and through the night was the elevator going up and down. It was a loud clanging sound as you'd expect to hear from the elevator. We also didn't care for the entrance and exit to the hotel itself. It is very dangerous and confusing until you get the jist of the location. It's a very narrow driveway in between two buildings, almost like an alley. We came close to a head-on collision, trying to leave as another vehicle was trying to enter. Also the pool is not heated which is fine and the water was clear but too cold for our liking and the hot tub was green so we refused to use that. We would have had it been clean and clear. The beds were comfy, and the room was good size. I just wish they had thought about the location of the room next to the elevator. No one wants to be woke up at 5 a.m., especially when you pay a fair amount for the room. because the elevator is going up and down. The breakfast is what you would expect. Nothing fancy, but your options are ok and plenty to choose from.

    The staff was friendly and pleasant and very helpful.

    Stayed in February 2025

  • Reviewed: 23 January 2025

    7.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Location and restaurant in front of property. Also fishing boats and trucks took up a lot of parking spaces.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Stayed in January 2025

  • Reviewed: 18 January 2025

    7.0
    It was tolerable.
    • Leisure trip
    • Solo traveller
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could only get luke warm water. Doesn't quite get it when you need a hit shower. At breakfast, the coffee looked and tasted like mud. Had to thin it down with 'hot' water and creamer.

    Room was big.

    Stayed in January 2025

  • Reviewed: 9 December 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That this location only had one room with space tub.

    .

    Stayed in December 2024

  • Reviewed: 8 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that the laundry room closed at 10pm. Family has been traveling for work and every other utility didn’t have a time frame. I was told by one of the ladies that I wasn’t able to wash clothes after that time as she was grabbing other clothes out of the washer and dryer.

    The king suit was big enough for my family of 3 and I loved that the Shower water was really hot!

    Stayed in November 2024

  • Reviewed: 1 September 2024

    9.0
    9/10 Will stay again no issues that would make me not want to book again or tell family and friends.
    • Leisure trip
    • Couple
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The ac was loud and the breakfast wasn’t something that I would say is a hot breakfast and not for a person who don’t eat pork or meat. And minor issue nothing big I wasn’t able to log onto my Monthly subscription on the tv due to having direct tv or dish tv. The Wi-Fi is also unstable and kept going in and out but it was so able.

    Staff was wonderful and nice. The bathroom was clean and shower was hot and a wonderful pressure. The location was nice different food options and close to a lot of things.

    Stayed in September 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    It was clean, parking spots were available, nice staff

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The pool closed at 8 pm! Way too early in the Florida heat. We did not get to use the pool at all because we were there for a softball tournament and by the time we got home each night from dinner it was closed. Very disappointing!

    The hotel was clean, beds comfy, and staff was friendly. Our room size was good and had a nice size refrigerator and microwave which was convenient. Housekeepers did a good job as well.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    AC was very loud. Bathroom required that you turn on 2 lights switches…one in the bathroom & one in the entry way. Didn’t know this—and took 2 showers in the dad. Maybe put a note. The turkey bacon & sausage links were very unappealing. I watched & saw bo people open the lid then quickly close it.

    Bed was comfortable. Room was clean. Hallways were quiet. Staff was nice.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Perfect place to stopover
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, comfort, breakfast

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They were strict on closing the pool at 8pm. Bummer for us bc we didn’t get back to the hotel until a little after 8 and couldn’t enjoy the pool.

    It was really clean and friendly staff. Breakfast was complementary and pretty good.

    Stayed in July 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom could have been a little cleaner. Around the tub was a little nasty. Other than that room was clean. Cleaning staff weren't very friendly. Acted like it was a huge burden to change out some towels for us. Then smarted off to us as we were leaving because we had to leave an get back home sooner than expected. So we were checking out around 2ish but had the room booked until the next day. One other thing road noise outside was really bad. Trash truck came through an got the trash about 5am.

    Convenient to where we needed to be for business. Pool was nice. Front desk staff were very nice

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 3 nights

    the eggs could have been less runny !!

    the breakfast was very good, with a great variety of food items and juices. The is an onsite, all the time attendant that is pleasant to talk to and helpful with local info

    Stayed in May 2024

Showing 1 – 25

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