Reviews of Best Western Plus Chain of Lakes Inn & Suites 3 stars
1321 North 14th Street, Leesburg, FL 34748, United States
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Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe pool only open from dawn to dusk that is so stupid only open until dusk since you gone must if the day you can’t take a swim or get into the hot tub that’s needs to change
Dear Jeff, Thank you for your feedback. We are glad you shared your thoughts about the pool hours. We understand how relaxing an evening swim can be and truly appreciate your suggestion. Your input helps us consider ways to improve the guest experience. We hope to welcome you back again soon. Sincerely, Hotel Manager
Dear Jeff, Thank you for your feedback. We are glad you shared your thoughts about the pool hours. We understand how relaxing an evening swim can be and truly appreciate your suggestion. Your input helps us consider ways to improve the gue… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewStaff was amazing, breakfast was good. Beds were comfy and room was clean.
Nothing I didnt like
Dear Guest, Thank you for the wonderful feedback. We’re thrilled to hear you enjoyed the clean room, comfy beds, good breakfast, and especially our amazing staff. It’s great to know everything met your expectations. We look forward to your next visit. Sincerely, Hotel Manager
Dear Guest, Thank you for the wonderful feedback. We’re thrilled to hear you enjoyed the clean room, comfy beds, good breakfast, and especially our amazing staff. It’s great to know everything met your expectations. We look forward to your… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good and beds were comfortable!
Unfortuanately the pool had a leak.
Dear Anonymous, Thank you for your kind words. We are happy to hear you enjoyed the comfortable beds, tasty breakfast, and friendly service from our team. We appreciate your understanding about the pool issue and are working to resolve it. We look forward to welcoming you again on your next visit to Leesburg. Sincerely, Hotel Manager
Dear Anonymous, Thank you for your kind words. We are happy to hear you enjoyed the comfortable beds, tasty breakfast, and friendly service from our team. We appreciate your understanding about the pool issue and are working to resolve it.… Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe people are nice and the service is great I love to stay here
Dear Kristina, Thank you for your kind words. We're delighted to hear that you enjoyed the peaceful atmosphere, great service, and friendly staff. It’s always a pleasure to know our guests feel at home and love staying with us. We truly appreciate your loyalty and look forward to welcoming you back for another relaxing visit soon. Sincerely, Hotel Manager
Dear Kristina, Thank you for your kind words. We're delighted to hear that you enjoyed the peaceful atmosphere, great service, and friendly staff. It’s always a pleasure to know our guests feel at home and love staying with us. We trul… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewIt was quiet, clean and comfortable.
That you have to make a U-turn to get into the property from the main highway.
Dear Guest, Thank you for your kind words! We're happy to hear you enjoyed a quiet, clean, and comfortable stay. We understand that accessing the property from the main highway can be inconvenient, and we appreciate your feedback. We hope to welcome you back again soon. Sincerely, Hotel Manager
Dear Guest, Thank you for your kind words! We're happy to hear you enjoyed a quiet, clean, and comfortable stay. We understand that accessing the property from the main highway can be inconvenient, and we appreciate your feedback. We h… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe bed was hard as a rock and the air conditioner didn’t get cold enough. We had to sleep on top of the covers what sleep we did get
It was a clean motel
Dear Guest, Thank you for recognizing the cleanliness of our motel — we truly appreciate it. We’re sorry to hear that the bed was uncomfortable and the air conditioner didn’t cool the room adequately. Your comfort matters, and we’ll look into both issues to improve future stays. Sincerely, Hotel Manager
Dear Guest, Thank you for recognizing the cleanliness of our motel — we truly appreciate it. We’re sorry to hear that the bed was uncomfortable and the air conditioner didn’t cool the room adequately. Your comfort matters, and we’ll look i… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewGreat location for the rally! Quiet and clean. Friendly service at check in
Shampoo/Conditioner and soap not enough for stay
Dear Guest, Thank you for your kind words about our quiet, clean environment and friendly check-in service — we're glad you enjoyed the location during the rally! We apologize that the provided toiletries were insufficient for your stay. We’ll be sure to improve in this area moving forward. Sincerely, Hotel Manager
Dear Guest, Thank you for your kind words about our quiet, clean environment and friendly check-in service — we're glad you enjoyed the location during the rally! We apologize that the provided toiletries were insufficient for your sta… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe property is clean and comfortable. The breakfast offers a good selection. It is in a good location to visit family in The Villages.
Dear Guest, Thank you for choosing to stay with us again! We're delighted to hear you found our property clean, comfortable, and well-located for visiting your family in The Villages. We're also glad you enjoyed the breakfast selection. We look forward to welcoming you back on your next visit! Sincerely, Hotel Manager
Dear Guest, Thank you for choosing to stay with us again! We're delighted to hear you found our property clean, comfortable, and well-located for visiting your family in The Villages. We're also glad you enjoyed the breakfast sel… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewClean
Na
Dear Guest, Thank you for spending Easter 2025 with us! We're pleased to hear you found the property clean and appreciate your feedback. We hope to welcome you back for future stays. Sincerely, Hotel Manager
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewGreat coffee at the espresso bar.
Get rid of those bad eggs
Dear Guest, Thanks for the shoutout on the espresso bar—glad you enjoyed the coffee! We're sorry the eggs didn’t hit the mark and appreciate your honesty. We’ll definitely pass this along to our breakfast team to review. Hope to see you again soon! Sincerely, Hotel Manager
Dear Guest, Thanks for the shoutout on the espresso bar—glad you enjoyed the coffee! We're sorry the eggs didn’t hit the mark and appreciate your honesty. We’ll definitely pass this along to our breakfast team to review. Hope to see yo… Show more
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewNice hotel, very helpful front desk staff. This is on list to go back to when in the area. Good breakfast
Dear Guest, Thank you for your kind words! We're so glad you had a great stay and appreciated our front desk staff and breakfast. We look forward to welcoming you back on your next visit to the area! Sincerely, Hotel Manager