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Reviews of Best Western PLUS Cimarron Hotel & Suites 3 stars

315 North Husband Street, Stillwater, OK 74075, United States

#9 of 58 hotels in Stillwater

Guests' Choice

Review score

Based on 123 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 15 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Has a latte machine in the breakfast room. Wonderful.

    Stayed in May 2025

  • Reviewed: 30 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We witnessed the breakfast bar older man working be completely rude to a Spanish Speaking man. A man who PAID FOR HIS HOTEL THAT COMES WITH A COMPLEMENTARY BREAKFAST. HE DIDN'T WANT BREAKFAST AT THIS VERY MOMENT SO HE GRABBED 1 APPLE AND 1 YOGART TO GO AND PUT IT IN HIS ICE CHEST. THE MAN WORKING THE BREAKFAST BAR COMPLETELY EMBARRASSED THIS YOUNG MAN BY YELLING AT HIM THAT HE IS NOT ALLOWED TO TAKE ANYTHING FROM THE BREAKFAST BAR. THAT THAT IS FOR THE OTHER PEOPLE WHO IS STAYING AT THIS HOTEL. WHEN THE YOUNG MAN ASK WHY WHAT DID HE DO WRONG, CONFUSED BECAUSE HE IS A PAYING CUSTOMER THE OLDER MAN YELLED AT HIM TO PUT IT BACK. Another gentleman and his wife were in shock because no where does it state that the breakfast has to be eating in the dining area. I grabbed a yogurt and spoon and walked out the door with nothing said to me. Which pissed me off more. I took that young man his yogurt and apologized for that man's behavior towards him and told him I would be filing a complaint. I have a call into corporate but when I ask another employee for that mans name she refused to give it to me. 3 employees watched this happen and not 1 stepped in they all literally turned their heads away. I'm not the person that falls under the bystander effect. I WILL ALWAYS STEP IN. SHAME ON YOU BEST WESTERN. SHAME ON ALL THIS MORNINGS EMPLOYEES. When you pay for your hotel and it includes all amenities and complementary breakfast wherever you chose to eat it.

    Attendant named Mercedes was very nice and helpful. Location was nice as it was close to everything

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Nice hotel. Staff was friendly, good location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little hard, pool was small.

    The room was nice, hotel was conveniently located for the event we were attended, breakfast was very good. The lady that checked us in recommended some good choices for food and was friendly.

    Stayed in May 2025

  • Reviewed: 26 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Location

    Stayed in April 2025

  • Reviewed: 20 March 2025

    8.0
    Nice place
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Na

    Location and pool

    Stayed in December 2024

  • Reviewed: 13 February 2025

    8.0
    Great Western themed hotel in a perfect location to OSU
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Bathroom baseboard tiles were missing, so that was messy and could be a bug hazard in the summer.

    Very nice rooms compared to what I expected. The bed was super comfortable. Breakfast options were very good. The bed was super comfortable. Fantastic location literally a 5 minute walk to Boone Pickens Stadium and another less than 5 minute walk to Miso Japanese restaurant. About a 4 minute drive to WalMart and many more restaurants on Perkins Street.

    Stayed in February 2025

  • Reviewed: 25 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price for one night was $330, because of football game. By by

    Very close to OSU football stadium. Short walk to campus.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The maintenance room right across the hall had the door handle broken and it stayed open with the light on all night

    Close to the OSU stadium

    Stayed in November 2024

  • Reviewed: 8 September 2024

    9.0
    A great place to stay for a football game
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location to Boone Pickens stadium and choice to park there during gameday. A good hot breakfast and nice lounge on the 4th floor.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Laundry room wasn’t in order

    Nice friendly staff, good clean affordable rooms

    Stayed in August 2024

  • Reviewed: 6 August 2024

    7.0
    Bumpy start. Great staff effort overcame mechanical/maintenance problems. Overall-good teamwork.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night

    The toilet paper holders and some towel holders were an open hook that was loose on the wall and would swivel causing you to have to pick up your towel or toilet paper roll up from the floor when you try to use it.

    Very good effort put forth in providing a decent variety and quality of breakfast foods. Good job! Many "breakfast included" opportunities are a very minimal attempt. Thanks Best Western PLUS Cimarron Hotel & Suites.

    Stayed in August 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Overcharge for events going on at the college double the price

    Nice and clean, it's a very nice place

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Great value, great property.
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night

    The only thing that could have been better was offering an early check in option (even for a fee) when I asked. I was simply told no without even checking for an available room or an upsell opportunity.

    Have stayed here multiple times, always good. It's a higher end Best Western.

    Stayed in May 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    spacious

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms need to be repaired and/or updated. Cracking tiles, things need to be recaulked. Our sink in the bathroom dripped the entire time we were there. Bathroom is a great size. I have stayed at this hotel 6 different times over the past year and have been in 6 different rooms, all of the bathrooms need work that I have stayed in.

    Location, size of rooms, friendly staff, clean

    Stayed in March 2024

  • Reviewed: 4 December 2023

    9.0
    Superb
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A.

    I like how spacious the room was. how comfy the bed was. and how nice the overall feel of the room is.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was clean , nice staffs , good food and the rooms were excellent and the pool and hot tub were relaxing

    Stayed in December 2023

  • Reviewed: 7 September 2023

    8.0
    Comfortable.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights

    The elevator was nasty. We had trouble using the TV. We could only get one channel which was the animal planet. Other than that the stay was okay.. The handicap room had a tub with a shower that was difficult to work. It did have plenty of hand bars.

    There was a good variety of food. There was fresh fruit, cereal, hot food, etc. My husband was satisfied and that was my main objective. It was our 55th wedding anniversary and included the OSU football game.

    Stayed in September 2023

  • Reviewed: 2 July 2023

    8.0
    Necessary
    • Family with young children
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty bathroom and towel. Shower chair was broken and my mother needed it to shower.

    It looked like a typical hotel.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pool room was a bit dated falling apart, breakfast didn't have white milk one day and no plates another day.

    Room, staff, coffee machine

    Stayed in May 2023

  • Reviewed: 5 June 2023

    8.0
    Enjoyed stay, but you need to make sure things work.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The refrigerator didn’t work. They said they would call maintenance. Put our food in refrigerator, but no one came to fix it and they couldn’t find our food the next day. The did find ice packs we had them put in freezer. Iron didn’t work. They brought us new iron. I’ve maker on 2nd and 3rd floor didn’t work. 1st time they brought us bag of ice when they brought iron. Second time we went to front desk to get iron. I would consider staying again, but they need to fix things. For $170 a night you want things to work.

    I really loved your bathroom and the shower. Breakfast was wonderful, staff was friendly and the the we stayed in was very unique. I was surprised soda wAs In the private room and not the main room. My son that got the smaller bed loved having a private room with sofa. Usually the king bed is the private room. Loved the location close by college and Mexico joes

    Stayed in June 2023

  • Reviewed: 1 June 2023

    7.0
    Good room, will stay again.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The coffee pot didnt work in room, the ice machine didnt work on our floor, the soda machine was empty on our floor. The bathroom floor had some issues, it had black stuff that would get on your feet. It didnt look dirty but your socks had black on them from walking in the bathroom. Overall happy with our stay and will stay again, just minor inconveniences.

    The location is amazing, close to OSU, shopping and restaurants. The room was clean and larger then other rooms we have stayed in. Staff was very helpful and friendly, lots of options for breakfast. The pool and hottub were nice and clean.

    Stayed in May 2023

  • Reviewed: 1 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit outdated

    The location is great. Very close to the university

    Stayed in May 2023

  • Reviewed: 2 May 2023

    7.0
    Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that one of the suites we booked wasn’t available, and I had been given no heads up

    Spacious Suites and fantastic shower heads.

    Stayed in April 2023

Showing 1 – 25

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