1415 Bench Road, Pocatello, ID 83201, United States
#13 of 23 hotels in Pocatello
Guests' ChoiceBased on 152 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.1
Staff
8.6
Value for money
7.7
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End of dialog contentReviewed: 26 August 2025
Mike
United Statesliked it all
room and bed were great /did not eat had to keep schedule
Stayed in August 2025
Reviewed: 5 August 2025
John
United StatesRoom was spacious and beds comfortable. Staff very helpful
Stayed in August 2025
Reviewed: 1 August 2025
Kathy
United StatesIs in need of some maintenance and updating. Showing its age. Ice machine not working in our area.
Location, friendly and welcoming front desk staff.comfortable and clean.
Stayed in July 2025
Reviewed: 17 July 2025
Christine
United StatesThe shower curtain was too short for the tub, so some water got on the floor and the bathroom door didn't lock. Both were very minor inconveniences.
Fantastic room, almost like a mini apartment. Sofa bed was in a separate "nook" and allowed my teenager some privacy. Shower was amazing, the shower head was very high which fit my 6'8" son perfectly. The provided toiletries were high quality. Breakfast was great, lots of options for everyone including a yogurt dispenser machine! Definitely worth the stay!
Stayed in July 2025
Reviewed: 2 June 2025
Joseph
United StatesFriendly staff.
Stayed in June 2025
Reviewed: 27 May 2025
Nolivos
United StatesThe front desk’s people were not patient
The pool was open 24 hours
Stayed in May 2025
Reviewed: 14 May 2025
Nick
United StatesBreakfast was mediocre and could use improvements.
Stayed in May 2025
Reviewed: 5 May 2025
Pam
United StatesWay over priced. 170$ room with no microwave or fridge.
The location was convenient.
Stayed in May 2025
Reviewed: 11 April 2025
Roberta
CanadaFloors/carpet quite stained and grubby
Good breakfast
Stayed in April 2025
Reviewed: 4 April 2025
Julie
United StatesThe pancake machine was awesome.
Stayed in April 2025
Reviewed: 19 February 2025
Al
CanadaBreakfast was great, especially the pancake maker. Muffins were a little‘mushy’. Also liked the soap dispensers. Hot tub was awesome.
Stayed in February 2025
Reviewed: 22 January 2025
Chris
United StatesI did not appreciate getting a text at 6:00 in the morning talking about check out.
Stayed in January 2025
Reviewed: 20 January 2025
Tasha
United StatesWalls seemed to be very thin and our room was right near the ice machine and exit to the back parking lot. It made for some disturbances when we were trying to sleep. In the future we'll try requesting a room in a different part of the hotel.
Breakfast was hot, yummy, and they kept it all well stocked. There were a lot of people staying but the cook staff did a great job so there was plenty of food and no wait. Breakfast was great. There was a good selection and variety of foods.
Stayed in January 2025
Reviewed: 12 September 2024
James
United StatesThe fact that my booking was prepaid (on April 26th) and yet I was charged for the room. I called on 9/11 and was told the charge would be credited back to my VISA account. Two days have passed, and charge has yet to be credited back!
Access to parking; breakfast (although the waffle maker was not working).
Stayed in September 2024
Reviewed: 5 June 2024
Taylor
United StatesIt took way too long to reach a receptionist. I was constantly put on hold. Had to call back multiple times just to get the cot I paid extra for. And then the cot was is terrible condition!!
The room, breakfast and pool were good. Room was so spacious.
Stayed in June 2024
Reviewed: 26 May 2024
Bell
United StatesRooms were clean. Breakfast was very good and so was the people who ran the breakfast. Prices were kinda pricey for no maid service or anyone checking if we had any needs. No elevator to 2nd floor. Really hard to get luggage up and down to the room and back to the car.
Stayed in May 2024
Reviewed: 18 May 2024
Andrew
CanadaBeautiful breakfast room. Good variety
Stayed in May 2024
Reviewed: 9 April 2024
Paula
United StatesThe motel doesn't have an elevator and I struggled a little to get my suitcase to the second floor. They also need a sign showing the way to the LOBBY. I got confused trying to get to the lobbyto check out.
The room was ckean and comfortable.
Stayed in April 2024
Reviewed: 29 February 2024
Maylon
United StatesI like to run the fan at night
I liked the hot tub
Stayed in February 2024
Reviewed: 2 February 2024
Wayne
CanadaWe called in to a booking agency , instead of calling direct to your hotel. So rates were a lot higher when booked through the agency. The agency booked us for a day later than we needed, so wanted to cancel with the booking agency and book inside the hotel for the right date …however they couldn’t or wouldn’t do that. Thought they would adjust the price at hotel ,but couldn’t do that either. Will know better next time to book directly with the hotel. Also found out they give Canadian snow birds a a bit more of a discount when book direct with the hotel.
Stayed in January 2024
Reviewed: 20 January 2024
Charity
United StatesI was traveling for work and when I made the reservation I asked for a ground floor room as we would need to carry equipment in due to not being able to leave it in the cold vehicle overnight. I was not given a floor room and when asked I was told that because I made it thru a third party there was nothing they would do. There was no elevator either so we had to carry heavy equipment up and down the stairs.
It was very clean and had a nice esthetic. The bellman, and I believe he was training someone, helped us carry some equipment up stairs. Great continental breakfast!
Stayed in January 2024
Reviewed: 20 September 2023
Harold
United StatesThe shower water wasn't particularly hot and the hot tub water was bath tub warm but not the warm temperature one would expect.
Facility grounds were attractive and inviting. The personnel were friendly and responsive. The breakfast was provided promptly by staff.
Stayed in September 2023
Reviewed: 4 September 2023
Brandon
United StatesThe heater was on our last night in the pool area. With it being 85 degrees outside, it was pretty uncomfortable inside the pool area. The beds were very hard! My wife and I had a hard time sleeping because of this. We've stayed here many times in the past over Labor Day weekend, and the beds weren't bad on our other trips. Almost felt like we were sleeping on box springs.
I like that the rooms were clean along with the rest of the property. The pool was well maintained, and I enjoyed swimming with my kids. The free breakfast was good. Nothing fancy, but the food wasn't bad, to be honest. Overall, our stay was very enjoyable! We had 3 rooms as we traveled with my sister and her family, and my aunt. All of our rooms were clean and comfortable.
Stayed in September 2023
Reviewed: 27 August 2023
Brandi
United StatesThe beds wasn't comfortable.
Great breakfast
Stayed in August 2023
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