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  5. Reviews of Best Western Plus Executive Residency Carlsbad Hotel

Reviews of Best Western Plus Executive Residency Carlsbad Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2601 Patrick St, Carlsbad, 88220-2207, United States

#7 of 26 hotels in Carlsbad

Guests' Choice

Review Score

Based on 43 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.0

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    7.8

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    9.0
    One night stay for a Tesla charge after visiting Carlsbad Caverns.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One night stay without any issues, although the WiFi was quite slow. Stayed here specifically for the Tesla destination charger; Carlsbad Caverns doesn’t really have any Superchargers to comfortably do a round trip from, especially when winds may be high.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    10
    Great stay and an excellent price!
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night

    Nothing

    Super friendly staff upon check in and check out. The facilities were impeccably clean, and the breakfast was fresh and delicious. We usually skip contintental breakfast, but it was great!

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Good value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Very new and super clean.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    They need to fix the driveway

    Stayed in March 2025

  • Reviewed: January 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Love the tile!!!!! Breakfast crew was so nice!

    Stayed in December 2024

  • Reviewed: November 5, 2024

    10
    A great new BW facility
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only one EV charger. It won’t be enough soon.

    Just about everything

    Stayed in November 2024

  • Reviewed: August 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access - Poolside
    • Stayed 3 nights
    • Submitted from a mobile device

    road into property not marked, is gravel and looks more like a driveway than a road

    Stayed in August 2024

  • Reviewed: August 17, 2024

    10
    The hotel was very pleasant and comfortable, and the breakfast was excellent.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    None.

    My wife and I stayed at this hotel for the first night during our recent month-long trip to visit 9 national parks. The room was clean, comfortable, and the breakfast was excellent.

    Stayed in July 2024

  • Reviewed: May 31, 2024

    10
    I would highly recommend it to anyone traveling through the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Very clean. Decor was beautiful. Everyone was friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Due to the hotel being new, the road to the parking lot wasn't completed. We had to enter on a dirt road full of potholes.

    Breakfast was very nice. The area was clean and the staff refilled things as needed. Hotel room was clean.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Overall great location to stay with family going to Carlsbad caverns.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was good but at first hard to figure out how to get in and out of parking lot. Room was also near an elevator that was loud.

    Staff, buffet, clean room

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Great staff and real eggs
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    New hotel but we noticed some spotty work ie door handle loose already, drilled too far

    Staff found and recused our iPad

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very hard to find the hotel. The hotel address led us to a neighborhood. Sign on the building was hard to read (needs to be larger)

    The staff were friendly and helpful

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain about.

    Breakfast was good. Staff was knowledgeable and very friendly

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was good. Looks like the location was just built.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Very good stay and value for the price when in Carlsbad!
    • Leisure trip
    • Couple
    • King Room with Kitchen
    • Stayed 2 nights
    • Submitted from a mobile device

    When you come off the busy main road (highway 67) you have to turn onto an unmarked gravel road (Post Lane) which you can easily miss at night if you are not paying close attention. It also crosses a railroad track which can block entry or exit if a train is stopped on the track. ( This happened to us but fortunately the train moved along after few minutes). You can exit via a rear parking lot exit which takes you through a pretty sketchy looking neighborhood. I didn’t ask why the road to the hotel wasn’t paved so there could be a fix in the future

    The property overall was great. It was a relatively new hotel. The room we paid for was spacious (King bed/kitchenette area/private bathroom) and clean upon check-in. The bed was very comfortable, the television worked fine and the kitchenette was stocked with plates, silverware and utensils if needed. The bathroom had body wash, shampoo and conditioner dispensers mounted to the wall which was convenient. The only thing that I took issue with was the towels which were white but had a few spots of discoloration which I take to mean that either hotter water or more bleach is needed when cleaning them. discovered a few long hairs inside a bath towel that appeared to have made it through the wash and fold. The breakfast was great and had a bit of variety. Coffee, cereal, yogurt, muffins, danishes, toast, bagels, scrambled eggs (sausage patties or bacon. Breakfast potatoes- depending on the day) and pancakes made via an automated machine. All good stuff. They only needed a waffle maker and it would have been out of the ballpark! The staff was great! Very courteous and friendly!!!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great hotel, the staff provided good advice on local activities.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Overnight airport stay.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Their fitness center is too small.

    Did not take their breakfast. I had an early flight.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The new location is not the easiest to get to your first time. From the main street you turn on an unfinished gravel road or have to go quite far around a fee blocks to take the finished road in. Some minor cosmic issues for being so new. Grout cracking, tp holders upside down (which staff was aware of). Probably sounds like nothing but ehen the tp falls to floor every time you go to use it gets old.

    Staff was friendly. Accommodations are very new. Very nice outdoor patio area with fireplace and grills to hang out. Breakfast area is very nice, but brefast was overcooked both days we were there.

    Stayed in February 2024

  • Reviewed: January 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, very comfortable, nice breakfast.

    Stayed in January 2024

  • Reviewed: December 12, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Access road is pretty bumpy, otherwise all good.

    New, clean hotel with nice spacious rooms. Staff were also exceptionally helpful.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    10
    Won't find better for the money
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast was definitely not up to par with the hotel.

    The hotel was extremely nice and very clean. The bed was very comfortable and we were able to get a good nights sleep.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room - Disability Access - Poolside
    • Stayed 1 night
    • Submitted from a mobile device

    Everything good

    Good hotel and clean

    Stayed in August 2023

  • Reviewed: May 6, 2024

    7.0
    Facility was basically new and clean. We wish we didn’t have the issue with the marijuana smell.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our second night there was a strong smell of marijuana coming in from our bathroom at about 8:00pm. We reported it to the front desk but the room smelt the entire night and next morning. This was less than ideal while traveling with small children.

    Staff were friendly, breakfast offerings were good. Pool was good for the kids.

    Stayed in May 2024

Showing 1 - 25

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