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Reviews of Best Western Gateway Grand 3 stars

4200 North West 97th Boulevard, Gainesville, FL 32606, United States

#18 of 42 hotels in Gainesville

Guests' Choice

Review score

Based on 1270 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    Quick in and out no worries.
    • Leisure trip
    • Solo traveller
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    N\A

    Lighting was great and place was clean.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Great
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    3rd Floor ice machine not working

    Breakfast was good. Liked the quietness

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was not clean by the staff while we're there although we requested to have our room cleaned

    The hotel was clean and friendly service

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Great choice for move-in - away from the craziness and coat efficient.
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Large and roomy. Wonderful staff. The. Breakfast was amazing!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Most outlets in the room did not work, due to when you plug your plug in, it's really loose, causing plug to fall out.

    Most of the staff were friendly. Breakfast was amazing. They have someone making omelets for you. They have two waffle makers, a yogurt station, and coffee is available all day.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great as usual
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    You can tell here and there that the facilities are getting a little wear and tear, but it is overall fantastic.

    Breakfast is always great. Staff is always helpful. Beds are comfortable.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Request $25 day or $30 monthly pass for the pool and gym.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The room needed a deep clean. Corners dirty. They need new mattresses. Also, I would like to have the option to purchase a day pass or monthly pass for the facility, use of the gym, and pool. The new owners took that away.

    Beautiful hotel. Nice pool, good gym.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The toilet had issues Wish breakfast had more menu items The ac was not very powerful, still kind of hot in the room

    It was near the interstate Cleanliness Quiet and peaceful Restaurant The staff are kind Eatery in close proximity Affordable

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Decent stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Getting answers to my messages prior to our arrival was difficult. I recommend calling them, not messaging, if you have any questions. It was relatively clean but not sparkling clean.

    We had a decent stay. The room was spacious.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Great over night stay after my medical procedure.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints about my stay.

    Breakfast was awesome. The variety of choices were great. The omelette was delicious.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the smaller kids playing over the food. The parents should have supervised them.

    The accommodations were good.

    Stayed in June 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night

    bed

    breakfast

    Stayed in June 2025

  • Reviewed: 23 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very clean. Excellent price.

    Stayed in May 2025

  • Reviewed: 14 July 2025

    8.0
    In summary, all the things is good except the outside window part. Even the staff changed the room for me, I still saw t
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    I see some wasp outside the window.

    Staffs are very good. Room is clean.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast was poor reheated food from the day before. Air filter dirty in room and intake for air in dining area was filthy with dust hadn't been cleaned forever Shower did not work properly Jacuzzi was green, told front desk and they seemed unbothered. Ice machine had black puddle of mold on floor, stayed 8 days, no one cleaned it

    Location

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    2 Night stay
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were some holes in the carpet, and the corner of the mini fridge was rusted. The bathroom was outdated but functioned well.

    The hotel is pretty nice, and the bed was comfy.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Mediocre
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The odor fumes from a combination of ammonia and bleach was overpowering. The WiFi was horrible. Could not connect devices

    Staff was great

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Highly recommended
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location, excellent breakfast & a nice restaurant next to hotel. Very friendly staff

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    The price was great and food really good quality.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Not a huge deal but there were a few spots that were overlooked when cleaning. For example, I found sunflower seeds on the sofa, but the seeds blended in with the color scheme so it not easily seen unless right on it. Also the bedskirt probably needs to be changed more often. Ours had quite a few dirty spots.

    Quiet and tucked away. Staff was friendly as well. I also like that breakfast was served fairly early.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms are worn and outdated. First room was not what we booked, second room was dirty, third was mediocre.

    Staff seamed capable and nice. Breakfast was above normal.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check-in. I didn’t feel welcome.

    It was ok.

    Stayed in April 2025

  • Reviewed: 13 June 2025

    8.0
    Overall, my stay was fine with no issues worthy of note
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I have stated this property many times over the last year and a half. I criticism is still the same… Your rooms need to be modernized and upgraded. The room I had had two double beds. I don’t remember the last time I stayed in a hotel room with a double bed. At a minimum it should have a queen bed.

    The pool and the breakfast omelette bar

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    Great place! Highly recommend if in area.
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great!

    Room was large and clean. Only stayed one night. Great breakfast with an omelet station!

    Stayed in May 2025

  • Reviewed: 28 May 2025

    8.0
    Good stay, just a little dirty
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The door was dented and badly scratched around the deadbolt on both sides of the door and on the door frame near the deadbolt as if it had been kicked in recently. I had to stare at something nasty that was on the bathroom door. Had been there a long time dripped down and become crusty. The moment I laid my head on the pillow I inhaled a hair. It was long enough to pull back out of my throat. So I wasn't thrilled with a cleanliness.

    The architecture lobby and grounds are wonderful. The staff was very friendly and helpful with any needs we had.

    Stayed in May 2025

Showing 1 – 25

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