Reviews of Best Western Plus Grand Rapids MN 3 stars
2309 Sw 1St Avenue, Grand Rapids, 55744, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewComfortable room. Very good breakfast.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBreakfast was OK at best. Rest of facility met expectations
The size of the sink in the room was so small I actually took pictures of it to share. The only time I see this small of a size on sinks is typically in Europe.
Thank you for your review. We apologize we fell short of expectations. We appreciate your feedback and will utilize it to further enhance guests experience.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe Room was nice but was a little hard to adjust the air conditioning unit. Seemed to stay on the colder side.
Whom ever was keeping track of the breakfast items should have done a better job as when I came down after 7am the tray of eggs and potatoes had only one serving left in it. Some of the other items were also low.
Thank you for the review. We will work diligently to correct the areas of concern to ensure overall guest satisfaction. We appreciate your business and hope to see you on your next visit to the area.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThe bed was very very uncomfortable and I could not fall asleep
The bed was very uncomfortable
We sincerely apologize for the issues you encountered during your stay. We appreciate your business.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBeautiful hotel, staff were very friendly and explained everything, allowed us a late check out, and overall very clean, comfortable, and felt welcomed.
No hot tub.
Thank you for the review. We appreciate your business and hope to see you on your next visit to the area.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat location, but you could use a sign on 169.
Thank you for the review. There is inner workings of our signage being built. We appreciate your business and hope to see you on your next visit to the area.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewBreakfast was excellent! Great rooms. Nice front desk gal.
Beds and pillows. Not horrible....just not great.
Thank you for reaching out. We apologize we fell short of expectations and will look into your concerns. We appreciate your business and hope to see you on your next visit to the area.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGreat facility, lots of space on the first level for sitting. Nice interior finishes. Room was very comfortable.
The free coffee was a nice touch but the quality was quite poor. The elevator was very close to the pool. And the floor of the elevator was often quite wet.
Thank you for the review. We apologize we fell short of expectations. We will look into your concerns and address them accordingly. We hope to see you on your next visit to the area in order to exceed your expectations.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewWhat a beautiful hotel. Gorgeous room, very spacious, great location.
Thank you for the review. We appreciate your business and hope to see you on your next visit to the area.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewWow! One of the nicest, cleanest, well appointed, welcoming, and surprising hotels we’ve ever stayed in! Exceptional in every way - from breakfast to bathroom, lobby to parking - just the finest!
While it does have a very nice pool, it does not have a hot tub.
Thank you for the review. We appreciate your business and hope to see you on your next visit to the area.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified review