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  5. Reviews of Best Western Plus Holiday Sands Inn & Suites

Reviews of Best Western Plus Holiday Sands Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1330 East Ocean View Avenue, Norfolk, VA 23503, United States of America

#17 of 41 hotels in Norfolk

Guests' Choice

Review Score

Based on 1129 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    8.0
    Everyone that worked there was so kind.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Kitchen - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good.

    The breakfast was good.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Business Only
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Ocean

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Great location, decent accommodation
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The property is in the midst of renovations, and the room we had was older. Still very satisfied with our stay.

    The location was perfect, breakfast was good

    Stayed in May 2024

  • Reviewed: April 30, 2024

    7.0
    Recommend to anyone or small families
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Kitchen - Non Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Reception staff at the checkout time was very rude and she was not helpful at all. Everything else was really good

    Clean, kitchen and cooking items provided. Good location too

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Good value for a comfortable stay for one night and access to the beach
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night

    Didn’t realize this was a motel with doors opening to the outside. The couches were stained.

    Room was clean and recently remodeled. Furniture was comfortable. Breakfast was a good selection for continental and eggs with make your own waffles. Great access to the beach at the back of the property.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    It was ok but I wouldn’t recommend.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Kitchen - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The building look out dated and some things old and dirty and the floor in my room wasn’t clean.

    The friendly staff & breakfast

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Nice a comfy room and was extremely quiet
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have a substitute for pork sausage

    Everything was fresh air

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Overall I had a pleasant stay.
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 14 nights

    Walls are thin, occasionally you can hear your neighbors. At some point I had a neighbor who likes to smoke marihuana, I could smell it in my room (my windows were not open), seems like it came through the walls / ventilation.

    I like the location the hotel is located, with access to the beach. Sufficient places to go for food. Staff is friendly and very helpful with any additional requests you may have. Parking is not a problem.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Family with young children
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No Ocean View

    Convenient to everything

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stinky room. Had to buy lysol. Sofa was old. Cushions were from another old sofa. They were mixed matched. I tried to load a picture but it wouldn't let me.

    Breakfast and beach

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Great stay on the beach, comfortable, good breakfast, friendly staff
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 2 nights

    Tv constantly lost signal, making it difficult to watch anything so we watched movies on our phone.

    We loved the beach access, go from the parking lot and walk on a very short path to the beach, literally 2 minutes. Breakfast was good. Staff was friendly. Coffee was really good. Room keys kept deactivating, even keeping them away from everything else. Room was pretty large, separate living area from the bedroom / bathroom. We would stay here again. This hotel is setup where every room has an exterior entrance. Therefore when people congregate outside it gets noisy, we only had that briefly Friday night, management addressed it quickly.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Will probably choose this Best Western Plus again in the future.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean View - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Not a major concern but Would have gladly traded smaller beds for larger bathroom facilities.

    Spectacular view, access to the beach. Friendly and accommodating staff. Breakfast was basic fare but well prepared and presented. Liked that it wasn’t in too touristy part of Norfolk.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Great breakfast, clean room, uncomfortable bed.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was extremely firm and uncomfortable. It felt like we were sleeping on plywood. Not a very restful night after a long day of traveling.

    Room was very clean and spacious. They have a lovely breakfast area and the ladies that keep it clean and well stocked do a great job and are very friendly, helpful, and welcoming. The location is right on the beach.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Decent place for a couple nights
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed wasn't the best, bathroom was very small (and we had a King suite), and it looked like it could use an update.

    The hotel is right on the beach. Has good proximity to Norfolk, Newport News, and Virginia Beach.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very nice.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking/Pet Friendly Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Problem with heater in our room but they addressed it.

    Plenty of space in the room we stayed in.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fee for having a dog was excessive.

    Proximity

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled musty

    Friendly, helpful staff

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast area was amazing and the ladies who worked in it were so very friendly and helpful. Loved the view of the ocean and seeing the different plants they have growing around the hotel. Housekeeping was always available to help with anything that I needed.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    8.0
    I have stayed here 3 times and will stay there again!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking/Pet Friendly Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It wasn’t luxury but for the price it was great. It’s right on water and sand is everywhere.

    For the price it was great! Breakfast included and a good room to travel with pet!

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Not a bad stay, although the facility could stand to be remodeled
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Kitchen - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Property could use a facelift. Carpet was worn and dingy. Lamps and stove had rust. Ice machine didn’t look clean. Shower had some mildew that I cleaned.

    It’s proximity to the beach. Easy beach access. Room with a kitchen. Breakfast.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    We ate good breakfasts and slept well at the Best Western Holiday Sands.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking/ Pet Friendly Room
    • Stayed 4 nights

    Room was VERY cold when we checked in; we had to pull the (thin) coverlet and blanket off the extra bed and place them on top of the bed we slept in. We had to crank the heater up to 80 degrees for 24 hours to get the room to a reasonable temperature. My husband never got the WiFi set up properly on his laptop - that could be because his laptop doesn't use the Windows or Apple operating systems.

    The hotel overlooks Chesapeake Bay and our room had a lovely, serene view. Though the furnishings were nothing special, the bed was comfortably firm. Breakfast was decent, with a big selection. Staff were very friendly and helpful. Nice, long towels. Excellent location, very close to the folks we were visiting (who live in a 1 BR apt so couldn't host us for the weekend.)

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night

    It's always nice to have a breakfast included.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    It was decent for the price paid the look of the beach was great
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Kitchen - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sink had a slow drainage, and some loud screeching tires in parking lot,

    Location

    Stayed in December 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Kitchen - Pet Friendly/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Room could have been cleaner. Temperature in workout room could have been cooler

    Very friendly staff. Good breakfast. Nice workout machines. Great location

    Stayed in November 2023

Showing 1 - 25

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