3650 Cerrillos Road, Santa Fe, NM 87507, United States of America
#23 of 44 hotels in Santa Fe
Guests' ChoiceBased on 926 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.2
Facilities
8.3
Staff
8.7
Value for money
7.9
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 16, 2023
Rodolfo
United States of AmericaRooms are too small specially if you travel with family
Location, friendly personnel, good breakfast great price
Stayed in August 2023
Reviewed: August 13, 2023
Darlene
United States of AmericaDecor was dark & outdated AC was noisy & never shut off There was no in room safe The breakfast was mediocre
Good location The bed was very comfortable
Stayed in August 2023
Reviewed: August 9, 2023
Roy
United States of AmericaA little far away from activities. Have to drive to anything.
Competitively priced for area and time of year. Clean and comfortable.
Stayed in August 2023
Reviewed: August 6, 2023
Zuleika
United States of AmericaThe a/c unit was noisy, the drains in the shower and sink were slow
It was close to everything we were headed to
Stayed in August 2023
Reviewed: August 4, 2023
Walker
United States of AmericaNone
Good breakfast with lots of choices, clean, comfy bed, very nicely decorated
Stayed in August 2023
Reviewed: July 30, 2023
Orlando
United States of AmericaThe price I paid was more of a charge. In my experience with pricing, I have to say it was a bit more expensive than what was offered. In example, room rate was about 220, in comparison with real world this same room could be 160 tops.
Stayed in July 2023
Reviewed: July 22, 2023
Leslie
United States of AmericaBreakfast was lacking Unable to get food delivered to hotel for dinner
Good shower Comfortable bed Quiet
Stayed in July 2023
Reviewed: July 19, 2023
Gary
United States of AmericaThere were lots of homeless people walking around a block away.
The room was clean and nicely decorated. Staff was friendly. Plane left early the next morning so we did not get breakfast. We left at 5 AM. We could smell it but breakfast didn’t start until 6 AM. We went to the restaurant across the street for dinner, it was recommended by the staff, they had a whole list of restaurants, and it was delicious.
Stayed in July 2023
Reviewed: July 16, 2023
Sonia
United States of AmericaOutside landscaping with rocks everywhere Would prefer a small green space for animals and a bench
Pet friendly
Stayed in July 2023
Reviewed: July 16, 2023
Gerald
United States of AmericaIt is not very close to the downtown area.
Friendly staff
Stayed in July 2023
Reviewed: July 16, 2023
Erika
United States of AmericaI had called and let them know I was arriving late, when I showed up at 3am they were ready and really helpful.
Stayed in July 2023
Reviewed: July 10, 2023
Jessica
United States of AmericaAc stopped working at 9pm. Front desk clerk reached out for help from maintenance and manager. It was going to take a while to get someone in and they were completely booked. I went back to the room. Unplugged the unit, realized there was a reset button on the plug and it started working. The free breakfast was the typical microwaved eggs, sausage and potato’s. Some the biscuits were inedible being hard as a brick.
Room was nice. Bed very comfortable.
Stayed in July 2023
Reviewed: July 10, 2023
Ricki
United States of AmericaNo negatives
Comfortable beds, very clean
Stayed in July 2023
Reviewed: July 9, 2023
Mcnicholas
United States of AmericaThe location of breakfast.
It was clean and friendly.
Stayed in June 2023
Reviewed: July 7, 2023
Venkata
United States of AmericaBit expensive
Location was good and just 15 mins to historic downtown. Staff was friendly and responsive. Rooms are neat and clean, beds are perfect and breakfast was good.
Stayed in July 2023
Reviewed: June 27, 2023
Janis
United States of AmericaRan out of tissue. Lots of trash in the halls.
Stayed in June 2023
Reviewed: June 25, 2023
Nelson
United States of AmericaLocation
Clean
Stayed in June 2023
Reviewed: June 23, 2023
Jerry
United States of AmericaAir conditioner was noisy and not working properly. Room was hot. Pillows were not comfortable.
Always clean and easy check in.
Stayed in June 2023
Reviewed: June 23, 2023
Ernest
United States of AmericaI went downstairs to tell the reception clerk about the broken metal frame on the sleeper sofa and she said that they knew about it and that I shouldn’t be concerned about it because I had requested a room with two queen beds and I did not include that I wanted a sleeper sofa, so it was not an issue but I told her I thought but she should know that the metal frame of the bed is broken in half an unusual to anybody and makes the sofa uncomfortable.
Everything except one thing.. The sleeper sofa. Unfortunately, it’s metal frame was literally broken in half and Unusable 
Stayed in June 2023
Reviewed: June 23, 2023
Angie
United States of AmericaPerson who checked is in was extremely unfriendly.
Amazing breakfast and wonderful maid service.
Stayed in June 2023
Reviewed: June 19, 2023
Gerald
United States of AmericaIssue with people above us partying until midnight and next morning person at desk said there was nothing they could have done. Complained to corporate and was informed they would have enforced quiet hours at 10 p.m......so desk personnel were misinformed on their own policies. Very expensive for 2 nights ($484.00) and one night was ruined!!
Room was nice...bed very comfy. It was clean and had a good breakfast.
Stayed in June 2023
Reviewed: June 10, 2023
Sandra
CanadaRoom was a bit tight for us, but it was not a big deal.
The staff was exceptional and helpful. Cleanliness was excellent. Breakfast offered good choices.
Stayed in May 2023
Reviewed: May 27, 2023
Litzelman
United States of AmericaThe noise of the air conditioning is a little loud.
We were able to check in early and it was great that the room was ready. The room was at the back of the building so it was quiet, not facing the street. The room was clean and the beds were comfortable. The breakfast was very nice and loads of choices.
Stayed in May 2023
Reviewed: May 24, 2023
Mark
AustraliaBeautiful Santa Fe style inside and out. close to supermarket. Helpful staff
Stayed in May 2023
Reviewed: May 13, 2023
Claire
United States of AmericaThe design and style was really appealing, southwestern feel and look.
Stayed in May 2023
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