Reviews of Best Western Plus Laredo Inn & Suites 3 stars
3113 San Bernardo Avenue, Laredo, TX 78040, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff was so respectful, made me and my family feel like home
I cant think of anything right now
Hello Jose, Thank you for sharing your positive experience! We’re delighted to hear that our staff made you and your family feel at home during your stay. Your kind words are greatly appreciated, and we will share your feedback with our team. We hope to welcome you back for another enjoyable visit in the future.
Hello Jose, Thank you for sharing your positive experience! We’re delighted to hear that our staff made you and your family feel at home during your stay. Your kind words are greatly appreciated, and we will share your feedback with our te… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThey accommodate us after being late and the credit card on file did not go through
Rooms not on same floor but understandable, if they called with the problem we could have used another credit card
Hello Ruben, Thank you for sharing your feedback regarding your recent stay. We appreciate your understanding regarding the room arrangements and are glad to hear that our team was able to assist you upon arrival. Our goal is to provide a comfortable experience for all our guests, and we value your insights as they help us improve our services for future visits. We hope you'll consider staying with us again in the future.
Hello Ruben, Thank you for sharing your feedback regarding your recent stay. We appreciate your understanding regarding the room arrangements and are glad to hear that our team was able to assist you upon arrival. Our goal is to provide … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewHotel environment was a 10/10. Check in/ check out was easy and smooth! Everything clean and organized. Our room was so comfy and had lots of room! Front desk was super friendly! The breakfast was delicious! I would definitely book again when visiting Laredo!
Hello Jessica N, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our comfortable accommodations, excellent breakfast, and friendly service. It's great to know that our smooth check-in and check-out processes enhanced your stay. We look forward to welcoming you back on your next visit to Laredo!
Hello Jessica N, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our comfortable accommodations, excellent breakfast, and friendly service. It's great to know that our smooth check-in and check-out pr… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewPlace smelled nice and clean, staff was very nice and respectful. Loved the indoor pool and gym. Also liked how they serve free breakfast and there’s also a laundromat. Nice big screen with YouTube and variety of channels. Beds were clean and comfortable
To use the laundromat it is quarters only, wish it was also card
Hello Cesar, Thank you for sharing your feedback. We’re glad to hear you enjoyed the cleanliness of the hotel, the friendly staff, and the amenities like the indoor pool and breakfast offerings. We appreciate your input regarding the laundromat payment options, which can help enhance the experience for future guests. Your comments on the comfortable beds and entertainment options are also valued, as we strive to provide a welcoming atmosphere for all. We hope to welcome you back on your next visit!
Hello Cesar, Thank you for sharing your feedback. We’re glad to hear you enjoyed the cleanliness of the hotel, the friendly staff, and the amenities like the indoor pool and breakfast offerings. We appreciate your input regarding the lau… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewVery cool
Hello JULIO, Thank you for your feedback! We're glad to hear you found your experience cool. If you have any specific highlights or areas you believe could be improved, we would love to hear more about them. Your input helps us enhance our guests' experiences in the future. Thank you for sharing your thoughts!
Hello JULIO, Thank you for your feedback! We're glad to hear you found your experience cool. If you have any specific highlights or areas you believe could be improved, we would love to hear more about them. Your input helps us enhance… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewYour pricing
Dear Guest, Thank you for your feedback regarding our pricing. We understand that guests have different expectations, and we continuously strive to provide value that reflects the quality of service and amenities we offer. Your input is important to us and will be taken into consideration as we review our pricing structure in the future. We hope you enjoyed your overall stay and appreciate you sharing your thoughts.
Dear Guest, Thank you for your feedback regarding our pricing. We understand that guests have different expectations, and we continuously strive to provide value that reflects the quality of service and amenities we offer. Your input is im… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was good. Location is perfect to me closer to my family‘s house.
Could do a little bit better and cleaning, but otherwise good place to stay
Hello Paul, Thank you for your feedback. We're glad to hear you enjoyed the breakfast and found our location convenient for visiting your family. Your comments about the cleaning standards will be shared with our team for consideration as we continuously strive to improve our services. We appreciate your insights and hope to welcome you back for another stay in the future.
Hello Paul, Thank you for your feedback. We're glad to hear you enjoyed the breakfast and found our location convenient for visiting your family. Your comments about the cleaning standards will be shared with our team for consideration… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewFast service ,good breakfast
Cleanness
Hello Maria, Thank you for sharing your feedback! We're pleased to hear that you enjoyed the fast service and good breakfast during your stay. Cleanliness is a priority for us, and your comments will help us maintain our standards. We hope to welcome you back in the future for another enjoyable experience.
Hello Maria, Thank you for sharing your feedback! We're pleased to hear that you enjoyed the fast service and good breakfast during your stay. Cleanliness is a priority for us, and your comments will help us maintain our standards. We … Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewClean, friendly staff and good breakfast.
Hello Reymundo, Thank you for your kind words about our cleanliness, friendly staff, and breakfast offerings. We are delighted to know that these aspects of your stay met your expectations. Your feedback is valuable to us and helps in continually enhancing our services for future guests. We hope to welcome you back soon for another enjoyable experience.
Hello Reymundo, Thank you for your kind words about our cleanliness, friendly staff, and breakfast offerings. We are delighted to know that these aspects of your stay met your expectations. Your feedback is valuable to us and helps in co… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewPool area was really hot…even with the windows open.
Hello Vanessa, Thank you for your feedback regarding the pool area's temperature. We strive to create a comfortable environment for our guests, and your comments are valuable to us. We hope you enjoyed other aspects of your stay and appreciate your insights as we continually assess our facilities for improvement. Your experience matters, and we hope to welcome you back in the future for an even better stay.
Hello Vanessa, Thank you for your feedback regarding the pool area's temperature. We strive to create a comfortable environment for our guests, and your comments are valuable to us. We hope you enjoyed other aspects of your stay and … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewEverything great
NA
Hello JULIO, Thank you for your pumped! We’re thrilled to hear that you had a great experience during your stay. Your positive comments inspire our team to continue delivering excellent service. We look forward to welcoming you back in the future for another enjoyable visit.
Hello JULIO, Thank you for your pumped! We’re thrilled to hear that you had a great experience during your stay. Your positive comments inspire our team to continue delivering excellent service. We look forward to welcoming you back in the… Show more
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewHello Samantha, I'm sorry to hear that your experience did not meet your expectations. We invite you to reach out to the hotel directly to share any specific concerns you have, so we can address the issues you encountered. Your insights are valuable to us, and we hope to improve your experience in the future.
Hello Samantha, I'm sorry to hear that your experience did not meet your expectations. We invite you to reach out to the hotel directly to share any specific concerns you have, so we can address the issues you encountered. Your insight… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewRoom was clean and comfortable
Breakfast was prepared and served by a lady who was also mopping the floor - i was not happy anout hygiene. Indoor pool on Sunday 4 May had a man and three girls who were family of the recepcionist and not guests of the hotel. They were noisy and arguing constantly making the area undesiranle for paying guests.
Hello David, Thank you for sharing your experiences with us. We appreciate your feedback regarding the breakfast service and the situation at the indoor pool, as it helps us understand areas where we can enhance our guest environment. We're pleased to hear that you found your room clean and comfortable. Your comments will be shared with the appropriate team members for continuous improvement in our services. We hope your future travels bring you more positive experiences.
Hello David, Thank you for sharing your experiences with us. We appreciate your feedback regarding the breakfast service and the situation at the indoor pool, as it helps us understand areas where we can enhance our guest environment. We… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewIt was nice and clean, everything was organized and the staff in there was fantastic
The main entrance was under construction and was a bit messy but it was good
Hello munky94, Thank you for your feedback! We're glad to hear that you found our staff fantastic and the hotel clean and organized. We appreciate your understanding regarding the construction at the main entrance, as we strive to enhance our facilities for a better experience. Your comments will help us continue to improve our services. We look forward to welcoming you back in the future!
Hello munky94, Thank you for your feedback! We're glad to hear that you found our staff fantastic and the hotel clean and organized. We appreciate your understanding regarding the construction at the main entrance, as we strive to en… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified review