Reviews of Best Western PLUS Peppertree Inn at Omak 3 stars
820 Koala Drive, Omak, WA 98841, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLoved the cleanliness, friendly staff, quite, breakfast was good and mu kids loved the auto Pancake maker.
Bed was hard and a really firm but I was able to get some decent rest and sleep.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewConvenient for what we needed
Chlorine smell was very strong
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewI liked that our room had a separate bedroom.
Nothing
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewclean, easy check in, easy check out. good location, desent breakfast, in general good option to stay in.
Thank you for your response. We are happy to see that you enjoyed your stay with us. We look forward to seeing you again soon.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe first room was an ideal location for my handicapped husband. The air conditioning was broken. The second room was not handicap-accessible because no more were available. 3rd floor was not a good fit! There would have been no way for him to exit the building in an emergency. He can't do stairs because of a stroke; his left side is paralyzed.
More handicapped rooms. Not allowing your clients to bring their stinking marijuana into the building. The neighbors didn't smoke it, but just the smell it was creating stunk up the entire walkway. Luckily, once our door was closed, we could no longer smell that very strong stinky stuff.
Thank you for your response. We are sorry to see that we didn't exceed your expectations this trip. We hope you will give us another chance to earn a 10 in the future.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewIt was very clean
The one lady at check in was kind the rest were rude and I absolutely hate that BW charges if a late check out or early check in is needed. I had class through the day and would have been nice to be able to leave my work stuff at the hotel while I did my class, as I had to drive to Spokane for a flight afterwards. Very inconvenient and definitely not a fan of BW. This is the 3rd one I’ve stayed at recently.
Thank you for your response. We are sorry to see that we didn't exceed your expectations on this trip and we hope you will give us another chance to do so again soon.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation
Had a few issues.
Thank you for your response. We are sorry to see that we didn't exceed your expectations on this trip. If you would like to provide more specific feedback you may contact the hotel directly. We hope to see you again soon to have another chance to earn a 10.
Thank you for your response. We are sorry to see that we didn't exceed your expectations on this trip. If you would like to provide more specific feedback you may contact the hotel directly. We hope to see you again soon to have another… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBrkfast.. i was expecting more items
Thank you for your response. We are happy to see that you enjoyed your stay with us. We look forward to seeing you again soon.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation, room was comfortable.
Breakfast wasn't cooked right. Biscuits tasted moldy. Housekeeping didn't check on the room.
So sorry to see that we didn't exceed your expectations on this trip. We hope you will give us another chance to do so soon.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewHot breakfast wasn't very good.
Thank you for your response. We appreciate your feedback and look forward to seeing you again soon.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewVery clean and staff was extremely helpful. Enjoyed the comfort from a long road trip.
Thank you for your response. We hope to see you again soon.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe room was HUGE, quiet, comfortable. The best Etsy out of our 8 stays during our trip!
Nothing
Thank you for your response. We are happy to see you enjoyed your stay with us and look forward to seeing you again soon.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewClean and comfortable
Nothing
Thank you for your response. We are happy to see you enjoyed your stay with us and look forward to seeing you again soon.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewBreakfast was great,except for the pastry. Love the location
I stayed 2 days. Housekeeping did not come in to empty the garbage or replenish the coffee. The garbage just piled up in the trash cans and I went to the front desk to request more coffee for the last(second) morning of my stay.
Thank you for your response. We are happy to see you enjoyed your stay with us and look forward to seeing you again soon.
Reviewed: 12 June 2025 · Stayed in May 2025
Verified review