Reviews of Best Western Plus Pflugerville Inn & Suites 3 stars
16101 Impact Way , Pflugerville, 78660, United States

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe buffet was superb, clean and well tended. The staff was attentive and professional. Very impressive location
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were nice. I didn’t eat breakfast but it smelled good. Will definitely come stay again in the future.
N/a
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSo clean and the personal respectful
Thank you for your kind review! We’re so glad you enjoyed your stay and look forward to welcoming you back soon.
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewClean and comfortable. Great Breakfast. Easy location.
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and welcoming experience, and it’s always rewarding to know when we’ve succeeded. We truly appreciate your feedback and look forward to welcoming you back in the future!
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and welcoming experience, and it’s always rewarding to know when we’ve succeeded. We truly apprec… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewMake the outlet more modern. They are our dated. Also the bottles in the shower were empty when we first arrived and trying to get our first day started.
Hi Maximino, Thank you for your feedback. We value your input and will share it with the appropriate department to help ensure a more pleasant experience for you and future guests. Sincerely, Best Western Plus Pflugerville
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewGood location, clean, good breakfast rotation, great pool location to stay out of the sun if needed or get a little sun if needed.
Nothing bad to say during our 3 night stay.
Hi Logan, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you, and we look forward to welcoming you back on your next visit! Sincerely, Best Western Plus Pflugerville Inn and Suites
Hi Logan, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you, and we look forward to welcoming you back on your next visit! Sincerely, Best Western Plus Pflugervi… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewClose to our event Clean & spacious The ability to connect to my entertainment accounts if wanting to
Lighting - although there are many lamps which are enough lighting for most things, there was not enough lighting for putting on makeup - even the bathroom was not very good - the makeup mirror was a great concept however it had the worst lighting The air conditioning, set at 70 was WARM in the room, 68 was a bit cold, however great for sleeping — you see there was no way to get just right. 🥴 The iron was awful, I get, it’s set up for a touch up or quick need, however still awful!
Hi Cyndi, Thank you for your feedback, we are happy to see that you were pleased with the cleanliness of the room. And thank you for taking the time to share your thoughts, we will move this into consideration to better improve guest's stay. Sincerely, Best Western Plus Pflugerville TX
Hi Cyndi, Thank you for your feedback, we are happy to see that you were pleased with the cleanliness of the room. And thank you for taking the time to share your thoughts, we will move this into consideration to better improve guest's… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewWasn't able to watch TV And that's not too good for 3 days stay
Hi Robby, Thank you for your feedback. For your next stay, we will be more than happy to assist you with the TV if your having trouble navigating through it. We look forward to your next visit and we hope you have a great day! Sincerely, Best Western Plus Pflugerville TX
Hi Robby, Thank you for your feedback. For your next stay, we will be more than happy to assist you with the TV if your having trouble navigating through it. We look forward to your next visit and we hope you have a great day! Sincerely, … Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewLocation was perfect and value was on point. Breakfast was great.
The television and channels were crap and was hard to use
Hi Wade, We are happy to hear that you enjoyed your stay with us. We understand the frustration of our TV's, but with some good news we have just received our brand-new televisions. We are excited to have you back again so you can experience our new and improved tv's. We are looking forward to your next stay and we hope to see you again soon! Sincerely, Best Western Plus Pflugerville
Hi Wade, We are happy to hear that you enjoyed your stay with us. We understand the frustration of our TV's, but with some good news we have just received our brand-new televisions. We are excited to have you back again so you can expe… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewAlmost everything.
Housekeeping hair all over the bathroom
Hi Scherita, We are happy to hear that you enjoyed your stay overall. We appreciate you bring to our attention your concerns and we will address them swiftly. We look forward to your next stay with us as it was a pleasure having you! Sincerely, Best Western Plus Pflugerville
Hi Scherita, We are happy to hear that you enjoyed your stay overall. We appreciate you bring to our attention your concerns and we will address them swiftly. We look forward to your next stay with us as it was a pleasure having you! Sinc… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe location was great and quiet. Breakfast was awesome.
I prefer a single shower no tub.
Hi Maria D, We are happy to hear that you enjoyed your stay with us. We would be more than happy to provide a room with a shower in our King rooms. It was an absolute pleasure having you stay with us and we look forward to seeing you again soon. Sincerely, Best Western Plus Pflugerville
Hi Maria D, We are happy to hear that you enjoyed your stay with us. We would be more than happy to provide a room with a shower in our King rooms. It was an absolute pleasure having you stay with us and we look forward to seeing you again… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewFriendly staff. Excellent breakfast
Hi Conrad, We are happy to hear that you enjoyed our breakfast and your stay. We are looking forward to your next visit and we hope to see you again soon! Sincerely, Best Western Plus Pflugerville
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGreat breakfast, nice building
Floor in the room was kind of dirty, had to ask for more towels everyday since they didn’t leave enough.
Hi Flansberg, We are glad to hear that you enjoyed your stay with us. We appreciate your feedback and we will address this so you and future guests will have a superior hospitality experience. Sincerely, Best Western Plus Pflugerville
Reviewed: 16 February 2025 · Stayed in February 2025
Verified review