1200 South Kirkwood Road, Saint Louis, MO 63122, United States of America
#22 of 80 hotels in Saint Louis
Guests' ChoiceBased on 831 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Thomas
United States of AmericaConstruction out front
Helpful and friendly staff
Stayed in May 2024
Reviewed: May 7, 2024
Russell
United States of AmericaThey need to redo the parking lot
Location was good and staff was friendly
Stayed in May 2024
Reviewed: May 6, 2024
Nicholas
United States of AmericaBreakfast area could be a bit bigger with more seating and upgraded to match the lobby.
Multiple restaurants not only in walking distance, but in view from the hotel.
Stayed in May 2024
Reviewed: May 6, 2024
Thomas
United States of AmericaBathroom is sort of small.
Large clean rooms, comfy bed and quiet.
Stayed in May 2024
Reviewed: May 3, 2024
Abbey
United KingdomChili restaurant is dirty, greasy marks over wall art and wood seating and glassware/plates/cutlery, shame as food was good, shower was very slow to drain
Good quiet stay, restaurant on site is convenient, As well as breakfast
Stayed in May 2024
Reviewed: April 24, 2024
Jose
United States of AmericaBreakfast
Good location, breakfast no good.
Stayed in April 2024
Reviewed: April 23, 2024
Richa
United States of AmericaThere were no vegetarian option at breakfast, there were issues with hot water our entire stay in the room.
The staff was very friendly and helpful. They took care of the issues
Stayed in April 2024
Reviewed: April 23, 2024
Rae
United States of AmericaBacon could have been crispier.
Excellent location.
Stayed in April 2024
Reviewed: April 22, 2024
Julia
United States of AmericaThe door to the stairs was broken so we had to walk around to the main door. This is the second time I’ve been to this hotel that the tv was hard to figure out. I wanted to watch YouTube but apparently they don’t have that hooked up. It would’ve been nice to see a note on how to work the new tv software to get stations and/or say that not all features were available
Location, staff.
Stayed in April 2024
Reviewed: April 15, 2024
Larry
United States of AmericaGood value.
Stayed in April 2024
Reviewed: April 9, 2024
Michael
United States of AmericaUnlike other hotels, coffee wasn't available all day. Staff weren't adequately familiar with the surroundings.
It's easy to get to and has many facilities nearby.
Stayed in April 2024
Reviewed: April 8, 2024
Molly
United States of AmericaHotel was very full so lots of people and activity. Good for them but pretty busy atmosphere.
Nicely updated and centrally located.
Stayed in April 2024
Reviewed: April 7, 2024
Eric
United States of AmericaThe hotel was experiencing hot water issues while we were there. The staff was very accommodating.
The staff was top notch. The beds were comfortable. The location was great.
Stayed in April 2024
Reviewed: April 6, 2024
Fred
United States of AmericaFiguring out the TV channels was challenging.
Beds were comfy. Room was nice and clean. Staff was super friendly and helpful.
Stayed in April 2024
Reviewed: April 5, 2024
Ward
United States of AmericaIf there was anything it was that the breakfast area was very crowded and pretty small... But we just took out food back up to our room.
The hotel was in a great location and it was clean!
Stayed in April 2024
Reviewed: March 20, 2024
Ganesh
United States of AmericaBreakfast was great. The Manager went out of his way to make us feel comfortable
Stayed in March 2024
Reviewed: March 19, 2024
Bw
United States of AmericaThe halls smells of weed all the time.
Price, and breakfast
Stayed in March 2024
Reviewed: March 15, 2024
Rick
United States of AmericaThe blower on the a/c never shut off. It became irritating to my eyes and dried me out.
Great location, friendly staff
Stayed in March 2024
Reviewed: March 15, 2024
Paul
United States of AmericaIdling semi trucks in lot
Location
Stayed in March 2024
Reviewed: March 14, 2024
Monique
United States of AmericaThe staff was very friendly and helpful
It was in the right location
Stayed in March 2024
Reviewed: March 1, 2024
Laurie
United States of AmericaNot a fan of pets in the building.
Connection to shopping and eating.
Stayed in February 2024
Reviewed: February 26, 2024
Janice
South AfricaThe room was clean and the beds were comfortable. After long hours in the car these were most welcome. The staff were efficient. We had to skip breakfast because we left at 5am.
Stayed in January 2024
Reviewed: February 6, 2024
Matthew
United States of AmericaN/A B
Staying on the second floor you are just a few footsteps away from not one but two bars
Stayed in February 2024
Reviewed: January 29, 2024
Valiere
United States of AmericaThe room was cold as the shower didn’t get hot
The room was clean
Stayed in January 2024
Palermo, Italy
Farmingdale, USA
Old Orchard Beach, USA
Fortaleza, Brazil
Darmstadt, Germany
Acapulco, Mexico
Omiš, Croatia
Vodice, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content