Reviews of Best Western Silicon Valley Inn 3 stars
600 North Mathilda Avenue, Sunnyvale, CA 94085, United States
Loading
Guests also reviewed these properties:
London, United Kingdom
Stuart, United States
Vienna, Austria
Thiersee, Austria
Mantova, Italy
Omaruru, Namibia
Cape Tribulation, Australia
Gdańsk, Poland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel was perfect for the concert we were attending at the Shoreline Amphitheater and very affordable for the area.
Hello Karin, we are pleased to see that we met your expectations in all areas. We greatly appreciate your valued feedback.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe variety of foods for breakfast was great and the coffee machine gave you a lot of choices for a hot beverage, such as hot cocoa, French Vanilla coffee, espresso, etc. Our room was very quiet and quite large with the two queen beds. It may be an older hotel, but has been completely renovated and looks very nice inside. The staff were AMAZING and we would not hesitate to stay there again
I would say I didn’t like the fact they did not have an elevator, though it wasn’t a deal breaker for me. Most of their rooms are on the first floor, we just chose a room on the second floor which was only accessible by stairs. However, the amazing staff volunteered to take our luggage to our room.
Hello Kathi, thank you for sharing your experience with us. This helps us in encouraging our team members to continue doing what they do best; taking care of all our valued guests. We hope to welcoming you back in the near future.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious. The staff at the front desk were very friendly and professional.
Beds aren’t the most comfortable
Thank you for your candid feedback.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe staff was so nice and friendly. The room was very clean and comfy. The shower pressure was great.
No elevator
Hello Jana, we are glad to hear that you enjoyed your overall stay with us. Thank you for you 10 out of 10 scores across the board.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewAbove & beyond
We greatly appreciate your stellar feedback.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewIt was nice
Old small bathroom
We are glad to hear that you had a pleasant stay with u. Thank you for providing your feedback.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewClose to freeway
Ice machine too far from room and not enough coffee pack in the room
We are please to hear that you had a comfortable stay with us. We place 4 coffee packs in room and additional packs can be requested, whenever you need them with our housekeepeing or guest sevices team.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewEasy on and off access to the freeway.
Thank you Diane. Glad to hear that you found our hotel conveniently located for your travel purposes and that you had a comfortable stay.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewNice rooms
Breakfast was very poor
We greatly appreciate your candid feedback.